Sales Representative

ONI W. TANKSON

*** **** **** ****** *** *nd Floor, Chicago, IL 60619

? 312-***-****?

?************@*******.***

EXPERIENCE

College Referral Service Rep, My Footpath, Chicago, IL (July 2011 to

Present)

. Provides college information to potential students nationwide..

. Assists potential students in completion of college application.

. Performs inbound and outbound sales.

. Excels in call center environment.

Admission Advisor, Staffing Now, Inc., Chicago, IL Temporary Position (June

2010 to December 2010) American Intercontinental University Online,

Chicago, IL

. Provided students with the highest level of one-on-one customer

service, sales and marketing.

. Acted as a personal coach and advisor to help students qualify for

admissions, select a degree, complete the enrollment process, and make

a smooth transition into the classroom.

. Worked as part of a Graduation Team with other counseling specialists

to ensure students' success.

. Excellent telephone personality and closing skills.

. Assisted military students in Department of Military Education.

. Performed Inside & Outside sales.

. Excelled in a Call Center environment.

. Focus on the needs of the customer and to build customer relations.

Retail Sales Representative, Cricket Wireless, Lansing, IL (January 2009 to

May 2010)

. Sold cellular phones, accessories and computer modems to customers.

. Excelled in an Inside sales environment.

. Exceeded daily quotas by 85%.

. Performed cashiering activities in areas of purchasing, returns, and

exchanges, and enforced store policies.

. Demonstrated superior communication skills with customers, staff and

community service organizations.

. Provided in-depth knowledge of products and services.

. Experience in up-selling to customers.

. Assisted Store Manager with closing store, credit card receipts and

cash.

ONI W. TANKSON

511 East 94th Street, Chicago, IL 60619

? 312-***-****?

?************@*******.***

Enrollment Advisor, Ellis College, Chicago, IL (March 2004 to March 2008)

. Provided students with the highest level of one-on-one customer

service, sales and marketing.

. Acted as a personal coach and advisor to help students qualify for

admissions, select a degree, complete the enrollment process, and make

a smooth transition into the classroom.

. Worked as part of a Graduation Team with other counseling specialists

to ensure students' success.

. Assisted military students in Department of Military Education.

. Performed Inside & Outside sales.

. Excellent telephone personality and closing skills.

. Excelled in a Call Center environment.

Computer Consultant; Computer Technologies, Chicago, IL (March 2000 to

Present)

. Instruct senior citizens and young adults in basic knowledge of the

Internet and computer functions by using Microsoft programs, internet

explorer, anti-virus software and Adobe.

EDUCATION

Bachelor of Arts, Mass Communications

Shaw University

Raleigh, North Carolina

References Available Upon Request

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