Asia Blunt
Profile
Motivated, personable business, coding, and healthcare professional with eleven years of healthcare and insurance experience. Demonstrated achiever with exceptional knowledge of healthcare systems, ICD-9 CM, ICD-10 CM, CPT, and HCPCS coding, business practices, and insurance guidelines and regulations. Strong management and supervisory background combined with healthcare leadership, project management, and human resources experience. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Extensive computer training, including knowledge of multiple networking environments and business software packages. Enthusiastic and experienced with sales processes and customer service. Highly skilled in quality assurance and quality assurance initiatives. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Skills Summary
* Project Management
* Prior Authorization
* Medical Coding
* Medical Billing
* Medical Office Administration
* Medical Accounts
Receivables
* Scheduling
* Management
* Verification of Insurance Benefits
* Strategic Planning
* Front-Office Operations
* Professional Presentations
* Financial Counseling
* Metrics and WIP Reporting
* Multiple Practice Management Systems
Education
Medical Coding Certification Course
Johnson County Community College, Overland Park, KS
Master of Business Administration – Healthcare Administration
Avila University, Kansas City, MO
2013
2012
Bachelors of Liberal Arts
University Of Missouri Kansas City, Kansas City, MO
2003
Employment History
American Academy of Family Physicians 2013 - 2014
Practice Management, Coding and Compliance Strategist
* Subject matter expert of practice management, coding, and compliance
* Responding to member inquiries within my subject matter expertise
* Staff representative for the CPT Editorial Panel
* Leading and managing projects
* Developing and presenting webinars and voice over PowerPoint presentations
* Participating in media interviews as it relates to coding, compliance, and practice management
* Educating family physician members regarding coding, compliance, and practice management
DataFile Technologies, Kansas City, MO 2012 – 2013
Account Manager, eROI Services
Manager for eROI Account Representatives and Account Specialists
* Processing Payroll
* Coaching, Mentoring, and Training Account Reps and Specialists
* Auditing Release of Information Requests
* Client Management/Liaison
* Client Reporting and Invoicing
* Account Rep and Specialist analysis and reporting
* Subject Matter Expert for Account Reps and Specialists
* Process Improvement initiatives
* Maintaining and updating representative and specialist training and resource manuals
B.E. Smith, Inc., Lenexa, KS 2011 – 2012
Senior Associate Consultant, Executive Search 2011 – 2012
Associate Consultant, Executive Search 2011 – 2011
* Team Leader for the Executive Search Associate Consultants
* Processing and approval of expense reports for the Executive Search Division
* Calculation and reporting of monthly divisional and employee metrics
* Processing metrics and compensation information for the company
* Processing and reporting of the weekly WIP for Executive Search Division
* Assist business development with RFPs and Client proposals
* Participation on key committees for the company and Executive Search division
Children’s Mercy Hospital and Clinics, Kansas City, MO 2007-2009
Financial Counselor, Access Rep IV 2008-2009
Precertification/Prior Authorization, Access Rep III 2007-2008
* Held key responsibility in helping uninsured families obtain healthcare coverage through government Medicaid programs, Bureau of Special Healthcare needs, and Children Mercy’s private financial assistance program
* Served as liaison between the families and Division of Family Services
* Initiated multiple initiatives and marketing campaigns to increase utilization of the hospital’s financial assistance program
* Emergency Room and Inpatient registration
* Pre-certification and verification of insurance benefits for same day surgery, inpatient hospital visits, outpatient clinic visits, durable medical equipment, and physical and occupational therapy visits
* Reviewing patient accounts/billing information to assist in making a decision regarding financial assistance qualifications
Transamerica Occidental Life, Kansas City, MO 2005 – 2007
New Business Premium Collections Supervisor 2006 – 2007
Customer Service Supervisor 2005 – 2006
* Handled escalated issues, human resource functions, performance management, departmental budgeting, disciplinary actions, and initiatives to increase productivity
* Assisted in preparing sales proposals and preparation of illustrations for customers
* Responsible for initiation of death claims
* Established reports to track employee progress and performance management
* Responsible to oversee quality assurance and ensure department met departmental goals each quarter
* Verification of underwriting and delivery requirements and applying payments to place policies in force
* Workflow management
* Assisting underwriting with obtaining all information required and delivery requirements to complete Underwriting process
* Employee development, including coaching, mentoring, and training opportunities
Plaza Family Care, Kansas City, MO 2003 – 2005
Office Manager
* Management of office operations
* Management of front and back office employees
* Developed standard operating procedures and workflow processes
* Responsible to oversee quality assurance initiatives
* Ensuring all standard operating procedures and guidelines are followed
* Annual strategic planning and budgeting
* Responding to patient complaints and inquiries
* Medical coding and billing
* Processing denied claims
* Medical Collections
Certifications and Professional Affiliations
* Certified Professional Coder (CPC)
* Steering Committee member for an online community for Practice Managers and Reimbursement Specialists
* Member of the Medical Group Management Association (MGMA)
* Member of the American Academy of Professional Coders (AAPC)
* Member of the American Health Information Management Association (AHIMA)
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