Customer Service Sales

Ondranique Edison

***** *. ****** ****** ********, AZ 85138

602-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Professional with six + years of experience in Sales and Marketing, Account

Management, Revenue Growth, Relationship Management, Customer Service, and

Presentational skills.

SUMMARY OF QUALIFICATIONS

. Proficient in Microsoft Outlook, Word, Excel, and Power Point.

. Public-speaking skills.

. Six years of sales experience.

. Relationship Management Skills.

. Conflict Resolution and negotiating skills.

EXPERIENCE

Sales Representative

Verizon Wireless, Chandler, AZ February 2014 to May

2014

Accomplishments

. Increased department revenue by 30 percent.

. Resolved customer issues with cell phones or other devices.

Customer Service

Flagstar Bank, Troy, MI November 2010 to August

2011

Accomplishments

. Built relationships with customers.

. Utilized Microsoft Outlook for internal communications.

. Resolved customer issues and answered questions.

Realtor

Keller Williams Realty Macomb, MI November 2004 to August

2010

Accomplishments

. Consistently contributed to revenue growth by 2 percent.

. Managed bank owned accounts.

. Created marketing plans for homes..

. Creating Power Point presentations for potential clients.

. Managed client relationships.

EDUCATION OR TRAINING

Siena Heights University Southfield, MI

Associate of Applied Science: Multidisciplinary Studies

Bachelor of Arts: Communications

Pharmacology/Pharmaceutical Sales Training- CNPR 616932014

HONORS AND AWARDS

. Best customer service award.

. Dean's list (2 semesters)

. Great Attendance award.

Contact this candidate