Mark A. Tilton
** ******* **, ***** ****, MD ****1
Cell – 410-***-****
****************@*****.***
Summary
• 16 Years’ experience as a manager of personnel, and operations
• Skilled at interacting with all customers to gain confidence and trust.
• Competent at managing and delegating responsibilities in a high volume atmosphere.
• Proven ability to identify, analyze, and solve problems.
2013 - PRESENT Martin Greenbaum Company LLC, Philadelphia, PA
Regional Install Manager
• Evaluated and implemented programs to assist subcontractors for improved workmanship.
• Developed structure and incentive programs for improved benefit for both the work force and the
company.
• Lead monthly meetings with upper management and sales personnel outlining proper standard of
practices for best job performance and customer satisfaction.
• Lead role in opening a new Branch by hiring/training new personnel and instilling proper
operational procedures and logistics.
• Establish relationships and build trust with sub-contractors and employees in order to carry out
company goals and philosophy.
• Critique job performance to improve quality control, and maintain clear and concise
communication to increase productivity and simultaneously lower operating cost.
2008 - 2013 Fast Track Painting INC, Bel Air, MD
Project Manager
• Interpret Blueprints, contact and negotiate costs with suppliers to achieve a competitive bid.
• Order and track materials of their arrival in a methodical manner to maintain proper sequence of
a project.
• Supervise and coordinate operations staff, sub contractors and general contractors to maintain
sequence and proper project completion.
• Preserve a continued and relationship with general contractors for future projects.
2006 - 2008 24/7 LLC, Bel Air, MD
Project Manager
• Direct construction and renovation projects to meet environmental, health, and security standards
in compliance with government criteria.
• Set goals, deadlines and coordinate with all departments and associated organizations.
• Examine all work progress, equipment and construction sites to verify specifications, safety and
progress is being satisfied.
• Coordinate and schedule actions of construction with management, technical persons, support
departments, and contractors to keep proper order of project and stay within required budget guidelines.
• Locate, measure and mark site locations for proper placement of structure and equipment.
• Read blue print specifications for estimation of materials and labor needed to ensure appropriate
materials are ordered and proper execution is completed.
2004 - 2006 Trinity Insurance Restoration and Construction, Dundalk, MD
Project Manager
• Direct construction and renovation projects to meet environmental, health, and security standards
in compliance with government criteria.
• Set goals, deadlines and coordinate with all departments and associated organizations.
• Examine all work progress, equipment and construction sites to verify specifications, safety and
progress is being satisfied.
• Coordinate and schedule actions of construction with management, technical persons, support
departments, and contractors to keep proper order of project.
• Locate, measure and mark site locations for proper placement of structure and equipment.
• Read blue print specifications for estimation of materials and labor needed to ensure appropriate
materials are ordered and proper execution is completed.
1999 - 2004 Martin Greenbaum Co., LLC
Operations Manager – Philadelphia, Pa (2002 – 2004)
• Conduct or arrange employee training in safety, maintenance techniques, operational procedures,
and proper equipment use.
• Observe employee work performance and execute operational procedure to ensure greater
productivity and proper inventory levels for better profitability of the company.
• Manage personal actions such as; but not limited to; new hires, promotions, terminations, and
positive or negative disciplinary actions.
• Define and implement daily, weekly and monthly work actions.
• Develop and conduct continued evaluations for proper execution of policies and procedures.
Quality Control Supervisor – Baltimore, Md (1999 – 2002)
• Coordinate and direct daily activities of subordinates and communicate obstacles and resolutions
with upper management.
• Inspect materials, products and equipment to maintain minimal imperfections and malfunctions.
• Establish and execute work schedules, assignments and procedures to meet daily and weekly
production goals.
• Conduct monthly “How To” classes of 25 or more students to ensure appropriate execution of
installations.
EDUCATION:
Harford Community College (2006-2007)
Completed Course requirements towards an AA in general studies
CERTIFICATIONS:
Certified Floor Installer – CFI – The Rug Institute
Certified Lead Paint Removal – O’Connor Institute