Customer Service Pharmacy Technician

Tatiana L. Zepeda

*** *. ********* **. ******* Ca. 91761

Phone: 909-***-**** ~ E-mail: *************@**********.***

Objective:

I am an ambitious person who strives to be a positive force behind the success of

projects which I am involved in. My goal is to be employed by a company that will

allow me to increase my skills and knowledge as a Pharmacy Technician so that both,

the company and I will benefit from the partnership

Professional Skills:

HIPAA Certified Computer Skills

Type 40-45 WPM Medical Terminology

CPR Certification

Customer Service

Bilingual

Pharmacy Skills:

Trade/Generics Retail Operation

IV Admixture Cassette Filling

Dosage Calculation, Knowledge of Labels

Pharmacy Law Filling Prescriptions

Aseptic Technique

Drug Distribution,

Education:

The Pharmacy Professionals

Licensed Pharmacy Technician

Perfect Attendance and 4.0 Student

Riverside Community College

Some General Education

Le Cordon Bleu School Of Culinary Arts

Certificate in Patisserie and Baking

Chino High School

Attained High School Diploma

Experience:

Head Pharmacy technician, Montclair, Ca.,04/25/2011- Currently employed

Target Pharmacy

• I worked with the customers, inputting the prescriptions, dealing with the

insurances, and also filling the prescriptions. I have also dealt with doctor’s

offices and other Pharmacies in matters of medications and prescriptions. I

also handled to Rx Order through McKesson. I am aware of the appropriate

paper work that is given at the time of pick-up and delivery. The Pharmacy is a

place of employment that teaches you so much and how to handle different

situations and guests. I have handled and am very comfortable with all

positions of the Pharmacy.

Externship, Pomona, Calif.,11/2010-01/2011

CVS Pharmacy

• I worked with customers, did production and also put prescriptions into the

system. I became very familiar with the medication and the proper ways to

handle them. I also became very aware of the ins’ and outs’ of the Pharmacy. I

worked all the positions of the Pharmacy and learned them to the best of my

ability.

Mail Sorter, Ontario, Calif., 04/2006-05/2010

Evergreen Aviation

• I sorted the mail for several different zip codes and postal areas. The work

environment was a team of over twenty employees. A typical work day was

around 120,000 to 180,000 pounds of mail, which would be sorted by our

team. I would also make the labels for the mails destinations.

Customer Service & Cashier, Ontario, Calif., 2005 - 2006

Adidas Apparel

• I worked on the floor and also in the stock room. I had to become familiar with

the merchandise and the location of the items in stock. I worked with a heavy

flow of customers. Having a great attitude and being very welcoming to the

customers was easy to do on a daily basis.

Customer Service & Asst. Manager, Ontario, Calif., 2003 - 09/2005

Coldstone Creamery

• At Coldstone Creamery I started out as a front room customer service worker. I

sang and help out with the clean up. I left the store as an Asst. Manager. I

opened multiple store including: Victoria Gardens, Fontana, and Upland. I did

the financial reports and ran many stores. I also did assist the PR Rep with

some networking. At Coldstone I obtained most of my managerial skill and

how to handle difficult situations.

REFERENCES

• Ravi Patel:

Supervising pharmacist at CVS Pharmacy 909-***-****

• Sonia Ruiz:

Program Director, Pharmacy Professionals 909-***-****

• Elva Romero:

Former Co-Worker at CVS Pharmacy 909-***-****

• Rebecca Diaz:

Personal Family Friend 909-***-****

Contact this candidate