Customer Service Sales

Gaurav A. Suchak

***, ‘Ankur Apartment’ Mobile: +91-942**-*****

Ambedkar Chowk, E-Mail: ***************@*****.***

Nagpur– 440008, INDIA

OBJECTIVE

To challenge myself enabling me to learn and grow each day and to utilize my professional sales

skills, administrative and customer services skills in a global corporate workplace.

EDUCATION

Currently pursuing B.Com (2nd year)

HSC from VMV college, Nagpur.

SSC from UNHS, Nagpur.

WORK EXPERIENCE

APMC (agricultural produce market committee) Market, Nagpur (Aug 2009-sept 2014)

Managing team effectively to achieve targets

Dealing with calls in a highly professional manner

Quickly understanding a callers point of view and to respond in a satisfactory manner

Handling complaints professionally.

Establishing work plans

Communicating with clients regarding grievances from the company and also marketing new

products and services

Making calls to the customer after generation of their first bill

Determining the needs of the client

Overseeing the quality of deliverables

SKILLS

Knowledge of computer MS-Excel,MS-Office and well conversant with Internet

Customer service and satisfaction

Resolving problems

STRENGTHS

Team player

Prioritizing work

Time management

Flexible and detailed oriented

PERSONAL PROFILE

Name : Gaurav Anil Suchak

Date of Birth : 07/05/1991

Languages known : Hindi, Gujrati, Marathi, English

Hobbies : Listening music, playing cricket, travelling, socializing with different people

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