Customer Service Sales
Resume:
FIKE, DEBORAH J.
***** *. **** ***., ********, AZ
85306
602-***-**** ********@*****.***
January 2, 2015
S&E Group
Dear sirs:
I was pleased to learn of your need for an experienced customer service
agent. With my solid customer service and call center experience I'm sure I
can represent your company with a professional and positive image.
The following are highlights of my qualifications:
? A rich customer service background in the interior plantscape
industry,
including instruction in customer service techniques
? 2 years experience in a telephone sales call center
? Working with the public in a government office
My strong initiative and organizational skills, plus my customer service
experience and phone sales background would allow me to work with clients
in solving any questions or problems they may have.
Enclosed is my resume for your review. I welcome the opportunity to
discuss with you personally how my skills and strengths can best serve your
organization.
Sincerely,
Deborah J. Fike
Deborah J. Fike
14046 N. 47th Ave.
Glendale, Arizona 85306
********@*****.***
Summary: Paralegal in public and private attorneys' offices.
Interiorplantscape Industry (business owner
telephone sales)
Paralegal: Prepared and reviewed legal documents, with a particular
skill towards research.
File organization, maintenance and preparation, as well as
creating files
Customer service and positive interaction with outside attorneys
and members of the public was a factor in all communications.
Interior
Plant-
scaper: This involved sales, design and installation of interior
plants in homes and businesses, as well as after care.
Customer service was vital in obtaining and keeping clients.
Work
History: 2003 - Present Maricopa County Attorney's Office, Phoenix, AZ
. Paralegal
2002 - 2003 Paralegal - Honeywell, AZ
1997 - 2001 Plant Solutions, Phoenix, AZ
Sales and Service, Phoenix, AZ
1992-1997 Interior Plant Systems, Phoenix, AZ
Owner/Operator
1988 - 1992 New Leaf Enterprises, Phoenix, AZ
Owner/operator
1986 - 1988 Neutron Industries, Phoenix, AZ
Telephone Sales
Education: Earned BS in Education at Illinois State University
Earned Associate degree in Paralegal studies at Arizona School of
Paralegal Studies
Additional
Skills: Microsoft Office 2007, Outlook, Excel, Prolaw Billing, Word
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