RESUME
SURINDER K U MAR
B -**/*****, NEW PATEL NAGAR, HA IBOWAL KA LAN, LUDH IANA,
P UNJAB.
Contact no. 987-***-****, E-mail: **************@*****.***
JOB SUBJECT : customer care executive
QUAL IFICATION
• ONE YEAR DIPLOMA OF “COMPUTER HARDWARE AND NETWORKING”
FROM “HCL CDC”, LUDH IANA.
• “BSC-IT” FROM “Lovely Professional university” UNDER DISTANCE
E DUCATION PROGRAME.
T ECHN ICAL SKIL L
K NOWLEDGE OF COMPUTER HARDWARE, CCNA AND L I N UX.
• COMPUTER HARDWARE : T roubleshooting computer hardware problems,
w indows xp/7 and L inux o/s, Partition Management, hardware and software
i nstallation.
CCNA: M anaging switch, building LAN, VLAN, WLAN, Intervlan
•
communication, managing router Routing (static, dynamic and default routing),
router password recovery Creating PPP and PPOE network, managing ACL on
router, HD LC and PPP Encapsulation, security of protocols, router IOS
management, remote access, dhcp on router.
• L I N UX : L inux installation, basic commands, parti tion management, file and
d irectory
Permissions, Managing user and groups, RAID and LVM configuration,
managingserver, NFS, yum server, Samba sharing, DNS, Proxy
server, DHCP, security of Password, GRUB recovery, MBR
reinstallation.
PROFESSIONAL EXPERIENCE
• Worked in HC L-CDC, Ludhiana as computer technician.
• Worked in “virgo softech L td” in Aadhaar card project and Npr project
as Computer Technician.
(From December 2011 to oct. 2012)
• Worked in “MACK I NSURANCE AUXIL IARY SEVICE PRIVATE LTD.”,
L UDH IANA AS
Desktop support Engineer. (FROM JULY 2013 TO JULY 2014)
COMPLEET PROFILE
SURINDER K U MAR
S/O Sh. RAM CHANDER
A DDRESS: B-34/10637, NEW PATEL NAGAR,
H A IBOWAL KA LAN, LUDH IANA.
CONTACT NO. : +91-987*******
E-MA I L: **************@*****.***