Customer Service Sales

THILAGAVATHY RAJAGOPAL Email id : *****************@*****.***

No 7 A Maheswari Nilayam,Kattoor,Mettupalayam,

Phone no: +91-737*******,

Coimbatore - 641301.

CAREER OBJECTIVE

To enter into a reputed company which uses my skill entirely and I will make sure that I strive for its progress and hence be an asset to that company.

PROFILE

Listening and communicating, building relationship, team bonding, problem solving, lateral thinking and Involvement.

ACADEMIC QUALIFICATION

B.E (2013)

Tamilnadu College of Engineering, Coimbatore.

Aggregate Percentage:70 %

DIPLOMA (INSTRUMENTATION & CONTROL ENGG (2010)

Govt.Polytechnic College for Womens,Coimbatore.

Aggregate Percentage: 77 %

SECONDARY SCHOOL LEAVING CERTIFICATE (2007)

Carewell Matric Hr.Sec.School,Mettupalayam.

Aggregate Percentage:81%

PROJECTS

Improved Bilateral Filtering For SAR images De Speckling

Multi Resolution Improved Bilateral Filter For SAR Image De Speckling

TECHNICAL SKILLS

Diploma in Computer Application(DCA)

C Language

CorelDraw Designing

MATLAB software

PSpice Software

LINGUISTIC SKILLS:

To read & write : English,Tamil.

To speak : English,Tamil.

ACHIEVEMENTS

Conference

Multi resolution Improved Bilateral Filter for SAR Images De speckling in RVS College of engineering & Technology, Coimbatore.

Paper presentation

Digital jewelry in Tamilnadu college of Engineering, Coimbatore.

Workshop

Workshop attended how to become a “Entrepreneur” in Park College, Coimbatore.

Android development in PSG Tech, Coimbatore.

Pneumatic Controller design in PSG Tech, Coimbatore.

Implant Training

BSNL Training, Coimbatore.

Manufacturing of Industrial Control Panels/CNC components in OM Engineering Company.

PCB Board training at SUNSHIV ELECTRONIC SOLUTIONS, Coimbatore.

WORK EXPERIENCE :

DURATION

JOB TITLE

COMPANY NAME

JOB DESCRIPTION

2006 - 6 MONTHS

SALES & BILLING

DHANALAKSHMI TILES

SALES,STOCK MAINTENANCE,BILLING

2007-5 MONTHS

RECEPTIONIST

ESS EMM ENGINEERING

MAINTAINING ACCOUNTS FILES,CASHIER

2012 - 2013 1 YEAR

SERVICE COORDINATOR

PEARSON EDUCATION SERVICES

SOFTWARE TRAINER FOR TEACHERS,MAINTAINING SYSTEMS

CURRENT EMPLOYER

DTDC Courier & Cargo Ltd as a CSS officer from March 31st 2014 To Till date.

JOB RESPONSIBILITIES

Taking care of Import and Export shipments for ROTN

Checking with Operation for off loaded shipments and coordination with shippers for

the connection

Closing the customer quires and Communicating with Origin and destination team for the smoothest delivery

Co-ordinate with branch requirements, (CP, DP, WI enquires, paperworks

rates and connection till delivery)

Interact with clients towards Sales part

Daily basis INTL connection rate checking

Getting the Spot rates from vendors and updating in the billing system

Planning & Executing distribution, delivery & booking process

Updating the POD's in our local software

Updating the shipment Data's in our local Software

Maintaining DSR Report & Spot Rate Tracker

PREVIOUS EMPLOYER

Pearson Education Services Pvt Ltd as a Service Coordinator from 2013 June to 2014 feb.

JOB RESPONSIBILITIES

Taking care of import and export for ROTN.

Taking the sales report and checking the connection details

Sending the pre alerts to the destination

Imports followups and coordinating with and customers for the smooth delivery.

KEY SKILLS

Self motivated, initiative, high level of energy

Strong Communication

Organizational skills and Customer service orientation

Retail Management

Adaptability and ability to work under pressure

PERSONAL DETAILS

Father’s name : Mr. Rajagopal

Date of birth : 24-11-1988

Gender : Female

Languages known : Tamil, English, Hindi ( Pursuing Hindi ) .

Hobby : Listening music, Scotty riding, Reading Books.

DECLARATION :

I here declare that the information and facts stated above are true and correct to the best of my knowledge and belief.

Place: Coimbatore

Date: R.THILAGAVATHY

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