Software Training
Resume:
STAN SMITH
********@*****.***
SUMMARY
Twenty five years of technical writing experience in the following areas:
* IT (hardware & software)
* Military vehicles
* Telecommunications
* Airline operations manuals
* Electrical & electromechanical
* Aviation & avionics
Participated in all phases of the commercial, military (MIL-SPEC), and government documentation process for online and printed documentation and training materials. Types of documentation include:
* User guides
* Online help
* Instructional manuals
* Developer guides
* Interactive Electronic Tech Manuals
* Installation manuals
* Administrator guides
* Maintenance and repair manuals
* Operation manuals
Thirteen years background experience as an electronics technician and field service engineer, specializing in RF, satellite communications, radar, and missile systems.
SOFTWARE SKILLS
* Adobe Acrobat
* CorelDRAW Suite
* PTC Arbortext Editor
* Adobe Illustrator & Photoshop
* Microsoft Visio
* XMetaL Author
* Adobe FrameMaker (expert)
* Microsoft Word
* XML (DITA, S1000D, MIL-STD-40051)
* Adobe RoboHelp
* Omni Systems Mif2Go*
* Alfresco CMS
* oXygen XML Editor
TECHNICAL WRITING EXPERIENCE
iDirect, Herndon, VA (contract)
Sep. 12 – Present
* Write satellite-based IP communications hardware installation and operation manuals, software user guide.
* Manage and update FrameMaker template.
* Develop DITA 1.2 FrameMaker structured application.
* Develop Mif2Go conversion tool for converting unstructured FrameMaker documents to DITA 1.2.
* Software tools used: FrameMaker, Illustrator, Photoshop, Acrobat, Mif2Go, Word, and Visio.
Intel, Folsom, CA (contract)
Jun. 12 – Aug. 12
* Assigned to a team of technical writers involved in the conversion of FrameMaker legacy documents to DITA XML. Developed FrameMaker conversion table to automate the conversion process.
* Software tools used: XMetaL Author, FrameMaker, SDL Trisoft.
General Dynamics Land Systems–Force Protection, Ladson, SC (contract)
Dec. 11 – Jun. 12
* Updated FrameMaker MIL-STD 40051 XML based structured application used to publish 8000+ page Buffalo A2 maintenance manual. This includes EDD and template updates and error fixes. Updates resulted in 70% decrease in time required to publish and QC manual.
* Created DTD from updated EDD and developed read/write rules file.
* Provided continued updates to EDD and template to comply with Government review comments.
AMD, Austin, TX (contract)
Sep. 11 – Dec. 11
* Performed post-conversion XML scrubbing of manuals converted from unstructured FrameMaker to DITA XML to ensured content met the requirements of the DITA DTD and is structured in accordance with DITA best practices.
* Analyzed FrameMaker source document and provided feedback to XML architects to improve accuracy of conversion.
* Software tools used: oXygen XML Editor, FrameMaker, Alfresco CMS.
General Dynamics Land Systems–Force Protection, Ladson, SC (contract)
Apr. 11 – Aug. 11
* Wrote XML-based troubleshooting work packages for the engine, transmission, and antilock brake functional groups of the Buffalo A2 Mine Resistant Ambush Protected (MRAP) vehicle in accordance with MIL-STD-400051.
* Interviewed engineers, analyzed engineering, mechanical, electrical, and solid model CAD drawings; referenced vendor fault code manuals, and worked with illustrators.
* Updated company’s FrameMaker structured application used to publish 8000+ page manual.
BAE Systems, York, PA (contract)
Nov. 09 – Apr. 11
* Wrote, edited, and updated XML-based Interactive Electronic Technical Manuals (IETMs) work packages for the Bradley Fighting Vehicle in accordance with MIL-STD-40051.
* Interviewed engineers, analyzed engineering, mechanical, electrical, and solid model CAD drawings; referenced vendor fault code manuals, and worked with illustrators.
* Software tools used: Arbortext Editor
Insitu, Bingen, WA (direct)
Jul. 08 – Sep. 09
* Wrote setup, operations, and maintenance manuals for systems and subsystems of the ScanEagle Unmanned Aircraft Systems (UAS).
* Provided FrameMaker, Darwin Information Typing Architecture (DITA)-based XML structured application development and training to support conversion of existing operations manuals from standard to structured FrameMaker.
* Software tools used: FrameMaker, Illustrator, Inmedius S1000D Publishing Suite, Tedopres HyperSTE (ASD Simplified Technical English (ASD-STE100)).
First Energy, Reading, PA
Mar. 08 – Jul. 08
* Wrote installation, removal, and safety procedures for power station equipment.
* Software tools used: Word, Excel, PowerPoint, and Visio
Atlas Air Worldwide Holdings, Purchase, NY (contract, part-time, as needed)
Apr. 08 – Sep 09
* Developed FrameMaker DITA XML structured application and lead a team of five in the conversion of 25,000 pages of airline operation manuals from standard FrameMaker to specialized DITA XML structured FrameMaker.
* Perform post-conversion scrubbing of converted manuals and assembled manuals in FrameMaker book format.
TruePosition, Berwyn, PA (contract)
Sep. 07 – Mar. 08
* Wrote installation manuals, upgrade guides, and online help for hardware and software systems used to provide E-911 wireless location services for mobile carriers.
* Software tools used: FrameMaker, Robohelp. IBM ClearCase, and IBM ClearQuest.
North American Airlines (NAA), Jamaica, NY (contract, part-time, as needed)
May 07 – May 08
* Provided FrameMaker DITA XML-based structured application development and training to support conversion of existing operations manuals from Word to structured FrameMaker.
* Modified FrameMaker DITA Element Definition Document (EDD) to meet NAA documentation requirements.
* Implemented DITA specializations to meet NAA documentation requirements.
ARC Solutions, Washington, D.C. (direct)
Nov. 06 – Aug. 07
* Developed Flash- and XML-based printed and online documentation for association management Web-based software as a service (SaaS) application.
* Software tools used: FrameMaker, Captivate, and MadCap Flare.
Aquilent, Laurel, MD (contract)
Jun. 06 – Nov. 06
* Assigned to the Department of Labor (DOL) Office of Systems Development and Integration (OSDI). Responsible for writing OSDI application security documentation.
* Software tools used: Word, Excel, Access, and SharePoint.
Sprint, Herndon, VA
Apr. 06 – Jun. 06
* Wrote HTML content for Web application supporting Sprint's customer care and billing specialists.
* Software tools used: Word.
TAG, Dulles, VA (direct)
Sep. 05 – Mar. 06
* Developed FrameMaker template for company user guide.
* Wrote TAG Family of Servers User Guide.
* Project lead involved in the creation of an XML-based Content Management System for printed and web-based operation, maintenance, and troubleshooting guides.
* Developed FrameMaker XML Element Definition Document (EDD).
* Software tools used: FrameMaker, Word, and Illustrator.
CACI, Fairfax, VA (direct)
Sep. 04 – Sep. 05
June 05 – Sept. 05
* Wrote online help for the Standard Procurement System (SPS). Online help consists of user guides and system administrator guides in WebHelp format.
* Software tools used: RoboHelp, MS Office.
Sept. 04 – June 05
* Assigned to the Defense Finance and Accounting System (DFAS), Business Management Modernization Program (BMMP). Responsible for editing and technical writing functions including:
* Review and editing deliverable documents for adherence to governing style guide.
* Edit documents for consistency, readability, passive voice, and structure.
* Develop and maintain new Word template and incorporate legacy documents into new template.
* Software tools used: Word, PowerPoint, Excel, PVCS Version Manager, Acrobat.
MAXjet Airways, Dulles, VA (contract, part-time)
May 04 – Nov. 06
* Developed FrameMaker templates and coordinate the conversion of twenty-one manuals (totaling approximately 5000 pages) from Word to FrameMaker.
* Ensured that all manuals where correctly formatted and structured.
* Interviewed, hired, and supervised three desktop publishers to assist in the effort.
* Software tool used: Word, FrameMaker, Illustrator, PhotoShop, and Acrobat.
PREVIOUS TECHNICAL WRITING EXPERIENCE
Oct. 89 – May 04
The majority of technical writing during this period was for the defense contractor and written in accordance with governing military standards (MIL-STD-38784). Details furnished upon request.
EDUCATION, AFFILIATIONS, AND MILITARY EXPERIENCE
* Eighteen months of military electronics training with a RF and radar specialization.
* Inmedius S1000D Publishing Suite training.
* Hyper STE Simplified Technical English training.
* ISO 9001 and Introduction to Capability Maturity Model (CMM) training courses.
* Technical writing classes, seminars, and conferences.
* FrameMaker advanced user and template development courses.
* Member Society for Technical Communications.
* US Navy Fire Control Technician.
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