Customer Service Manager

Megan Stark

**b Asbury St. Topsfield MA, *****

720-***-**** • *****.*****@******.***

Education:

Bachelor of Science in Physics Engineering Concentration GPA: 3.67 Physics: 3.74 May 2013

Accelerated completion of four-year program

Gordon College, Wenham, MA 2009-2013

Continuing Education Coursework GPA: 4.0 2013-2014

Gordon College, Wenham, MA

Honors:

• Departmental Honors in Physics

• Magna Cum Laude 3.60-3.75 GPA

• Presidential Honors

• Sigma Pi Sigma, Physics Honors Society, Inducted Spring 2012 Physics Honor society that exists to honor outstanding

scholarship in physics and to encourage interest in physics among students.

• A.J. Gordon Scholarship, Gordon College, 2009 A four-year scholarship awarded for academic achievement, leadership and

community involvement.

• Student Leadership Grant, 2012 –Awarded for excellence in service and leadership at Gordon College

• Who’s Who Among Students in American Colleges and Universities, 2013

• Nominated for National Association of College and University Food Services Service Award, 2012

Work Experience:

Cashier, Server and Food Preparation, Grassy Roots, Wenham, MA July 2014- Present

• Performs opening duties including baking, food preparation, stocking and cleaning

• Operates cash register and safely handles and prepares quality food and customer service

Academic Support Center Physics Tutor, Gordon College, Wenham, MA August 2013-Present

• Aids students on their weekly homework assignments

• Helps students prepare for exams

Summer Programs Coordinator/Bistro Manager, Gordon College, Wenham MA July 2013-October 2014

• Coordinates the summer programs calendar as prepared with the Director of Auxiliary Services.

• Works with key representatives of conference programs to ensure the plans and details of on campus needs.

• Coordinates campus service departments to provide for special services needed by programs. Facilitates effective

communication among various departments.

• Assists in hiring, training, scheduling and supervision of Bistro staff and student workers.

• Manages accounting and cash control as it relates to the Bistro.

Teacher’s Assistant, Gordon College, Wenham, MA January 2013-May 2014

• Grades homework for an upper level undergraduate physics coarse

• One on One tutor for individual students

Auxiliary Services Crew Member, Gordon College, Wenham, MA May 2012-August 2013

• Served as manager to overnight guests and solved any problems they had with their accommodations

• Prepared overnight accommodations and classroom facilities for all groups and individuals

• Facilitated summer conference groups and assisted with their various programming needs

Catering Captain, Gordon College, Wenham, MA October 2009-May 2013

• Serve as Catering Director’s Office Assistant and help with scheduling and preparing of catering events

• Directed, delegated and trained other member of catering team

• Prepare, serve and clean-up catered events such as coffee breaks, buffet lunches and plated dinners

Extra-Curricular Activities:

• Cox Providence Marathon Finisher May 2012

Skills

Computer Proficiencies: MATLAB, Python, JavaScript, Microsoft Excel, Labview, TeX, LaTeX, AutoCAD, MultiSim

Electronics and Circuit Analysis, Metal Machining, Arc Melting Metallic Alloys and Bulk Metallic Glasses

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