Resume of Deanna Medley
**** **** *****, *******, ** 32812
Professional History:
**/** – 11/14 SunTrust Bank
Loan Processor
• Verify and examine information and accuracy of loan documentation
• Answer questions and advise banker or client information regarding the loan request
• Assign loan request to Underwriters & Closers
09/12 – 06/13 Connextions
Insurance Agent & Customer Service Representative
• Coordinated benefit programs, including enrollment, termination, auditing of invoices and COBRA.
01/12 – 09/12 American Income
Insurance Agent
• Sell various types of insurance to individuals on behalf of insurance companies
12/10 – 12/11 SunTrust Bank
Mortgage Loan Reviewer
• Responsible for reviewing post closed mortgage loan documentation for compliance and accuracy
• Reviewed loan files to insure compliance with all state and federal lending regulations
• Compared closed loan parameters to investor and portfolio product guidelines
• Recognized non-compliance issues and effectively communicated to the appropriate parties
08/08 – 10/10 Mark Travel Corp
Customer Service Rep
• Received inbound calls from travel agents and travelers to reserve a vacation package
06/06 – 12/08 Central FL Mortgage, LLC
Loan Processor
• Processed all paperwork and prequalified loans until closing
• Update information on the loan using Calyx system
• Communicate effectively with Realtors, Title Agents, Underwriters and clients
05/05 – 06/06 Main Street USA
Loan Processor
• Contact potential clients and set appointments for Respa disclosure signings
• Discuss & sell loan pre-qualifications based on customer needs
Education:
• Southern Technical College- Orlando, FL
• Associate Degree - Medical Billing & Coding
Skills:
• Microsoft Office
• Calyx