Human Resources Manager
Resume:
ELAINE M. RODRIGUEZ, MBA
**** **** ******* **. ******, TX 76210 *******@*****.*** 602-***-**** cell
HUMAN RESOURCES EXECUTIVE
National Human Resources Management Experience Leadership Development Start-up Operations
Highly experienced Human Resources professional with a proven record of facilitating profitability through expert
development and management of corporate human resources operations. Special expertise in building and leading
top-performing teams, turning around troubled organizations, and establishing Human Resources and Operations
departments from scratch. Adept at directing all Human Resources functions, including recruiting, talent
development, policy design, employee relations for union and non-union task force. For Operations functions have
direct complete organizational work flow, manufacturing demands, forecasting as well as quality/warranty
improvement levels. Experience at utilizing internet technologies to improve organizational performance. Develop
processes, policies and procedures to ensure compliance and to meet corporate needs. B.S. in Business
Administration, Everest University. Recently acquired MBA with a concentration in Strategic Human Resources
Management from Grand Canyon University. In addition I am fully bilingual in English and Spanish.
Exceptional leadership, relationship management, and training skills. Additional capabilities include:
Human Resources Operations Management Short & Long Term Strategy Design Budgetary Planning
Compensation Process and Change Management Project Management Employment Law Union & Non-Union
Labor Relations Recruiting & Staffing Training & Leadership Development Benefits Compensation Program
Administration Fully Bilingual (English and Spanish)
PROFESSIONAL EXPERIENCE
Human Resources Manager 2/2014-Present
Imperial Group Decatur and Denton, TX
Responsible multiple plants in North Texas. Understand the organization's business strategies in order to provide
HR insights and solutions to business challenges. Maintain familiarity and compliance with all local, state, federal
employment and EEO laws to prevent litigation and ensure effective and timely administration . Counsel Managers
and Supervisors on HR policies, procedures, compensation and benefit programs, disciplinary actions and laws to
ensure consistent and fair treatment of all employees . Provide strategic and tactical advice to plant management
regarding labor relations issues, and collective bargaining agreement interpretation and application . Understand the
Company's total compensation strategy and facilitate pay actions that comply with compensation laws and
regulations. Design and conduct training on employment practices and other HR-related programs/topics to further
the knowledge, understanding, and acceptance of managers and employees. Develop, recommend, and seek
continuous improvement to HR policies, procedures and programs to enhance employee satisfaction and support of
operating objectives. Discuss staffing needs with line managers, screening applicants and participating in the
interview process. Act as an advocate for career development by coaching managers on career planning, individual
development plans, and succession planning. Ensure timely and clear communication within the business unit on
HR policies, practices and initiatives. Maintain departmental operating budget.
• Revamp staff augmentation process reducing an average of 35% of the original cost.
• Partner with High Schools providing part-time employment to students and reducing overtime cost by 20%.
• Enhance training/succession planning by partnering with government institutions and receiving $225K in grant
education.
• Reduce turn-over-rate by 14% in less than a year.
Project/Human Resources Manager 3/2010-12/2013
ABM Industries, Inc. Phoenix, AZ and El Paso, TX
Oversee all HR operations for a multi-state union and no-union food manufacturing companies, and assist with HR
functions for Southern California, Arizona and Colorado as needed. Carries out recruiting, hiring, terminations,
grievances, arbitration proceedings, unemployment hearings, strategic planning, policy & procedure development,
and performance reviews. Managed compensation and benefits programs. Actively involved in location specific
programs, such as reorganizations. Additionally in charge of Logistics operations. Administers a $3.2M budget per
location.
• Established the company’s Phoenix account, including staffing and all operational procedures.
• Increased efficiency by designing and implementing formal performance review process and developing
standardized social media policies for all employees.
• Enhanced compliance and staff performance by updating company handbook.
• Improved productivity and employee satisfaction by leading development and launch of corporate intranet for
all documentation, benefits access, calendars, and newsletter.
• Lowered costs by identifying and implementing new recruiting and retention plans.
Human Resource Specialist 5/2009-3/2010
OpenWorks Phoenix, AZ
Developed HR operations for the startup of the first self-performed client in multistate locations. Established HR
standards and procedures; customized to meet specific regulatory requirements of each location, including the
responsibilities of employee relations, arbitration proceedings, grievances, unemployment hearings, safety training,
etc. Expanded the program from 85 to 315 union and non-union employees in multistate locations. Hired and
managed a staff of eleven. Administered a $2.1M budget.
• Created the entire HR program and implemented organizational structure, training and recruiting programs,
performance appraisal system and HRIS system.
• Developed all benefits plans and corporate handbooks.
Branch / Human Resources Manager 4/2008-3/2009
Link Staffing Services Phoenix, AZ
Managed HR functions in one of the offices in Phoenix, including expansion of operations during period of rapid
growth. Designed, implemented and monitored marketing strategy, encompassing print and online media to boost
graduate recruitment. Developed and implemented processes for a mobile workforce, which was required following
interstate expansion. Achieved high level of employee productivity by motivating and leading multicultural staff
and ensuring effective recruitment, development, training at all levels and to maintain good employee relations.
• Reduced complaints 47% and turned around a portfolio from lowest to highest performing in one year.
• Achieved $100K of weekly billable hours in the first six months of employment, $60K over expectations.
• Deployed effective hiring, training, and employee motivating factors to decrease turnover by 20%.
ELAINE M. RODRIGUEZ, MBA
3612 Lake Country Dr. Denton, TX 76210 *******@*****.*** 602-***-**** cell
ADDITIONAL EXPERIENCE
Recruiter (Contract), AIG, Inc., Phoenix, AZ, 10/2007-4/2008
Revised and managed the development, administration and implementation of all HR functions, such as:
interviewing, recruitment, appraisals, training and professional development, benefits, and associate relations
activities for their call center.
Branch & HR Manager, Express Personnel Services, Phoenix, AZ, 5/2005-10/2007
Exceeded budget targets, payroll, and order fill rates and safety. Manage the processing from receiving an order to
fulfilling with right employee. Achieve high level of employee productivity by motivating and leading multicultural
staff and ensuring effective recruitment, development, training at all levels and to maintain good employee relation.
Provide technical guidance and workable solutions to problems. Responsible of weekly payroll.
EDUCATION & TRAINING
MBA with emphasis in Strategic Human Resources Management
Grand Canyon University, Phoenix AZ
GPA 3.67
Bachelor of Science in Business Administration
Everest University, Brandon, FL
GPA 3.48
Professional Development
● Customer service, contract negotiation, sales, HR, Lean Manufacturing, ISO, FAA 145 repair, and AIB training
PROFESSIONAL ASSOCIATIONS
● Member, Society of Human Resources Management
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