Customer Service Insurance
Resume:
**** ******* **** 832-***-****
Houston, TX ***** ******@*****.***
ANGELA LYNCH
Objective To obtain a position with a stable and growing professional organization where I can be creative and
utilize my skills and experience.
Experience January 2013 - current Texas Gulf Coast Medical Group Webster, TX
Medical Coding, Billing & Collections Account Representative
Patient billing to include coding and processing of individual and batch claims with insurance providers,
as well as state and federal agencies to include Medicare A & B, Medicaid, HMO’s, 3rd party and private
pay
Followed up with insurance companies as requested for additional information
Insured proper credit for payments
Follow-up collections on past due accounts
Prepared weekly reports as required
May 2012 – June 2013 Dr. James D. Winter Houston, TX
Administrative/Receptionist/Account Representative
Answer multi-line phone system. Scheduling of patient appointments
Responsible for the upkeep and maintenance of all client charts
Record keeping, filling as well as any general administrative duties as assigned
Patient billing to include coding and processing of individual and batch claims with insurance providers,
as well as state and federal agencies to include Medicare B,3rd party and private pay
Followed up with insurance companies as requested for additional information
Insured proper credit for payments
Follow-up collections on past due accounts
Prepare weekly reports as required
Greeted patients and vendors. Checking them in and pulling their charts
Verification of patient insurance benefits
Collection and processing of patient fees
Maintained patient records to insure patient confidentiality and rights were protected
Misc IT duties as needed
April 2011 – May 2012 Devereux Texas Treatment Center League City, TX
Administrative / Transportation
Answer multi-line phone system. Scheduling of client appointments
Responsible for the upkeep and maintenance of all client charts
Record keeping, filling as well as any general administrative duties as assigned
Provide clients with transportation to and from off campus appointments
August 2009 - Present Chris Lynch Towing Houston, TX
Office Manager
Maintain recover database to insure compliance with city, state and federal regulations
Reconciled recover data with parent company to insure chain of custody for all recovers
Customer service and client maintenance with all property owners
Liaison between parent company and individual property managers
April 2007 - August 2009 Omega Medical Billing & Collections Houston, TX
Medical Coding, Billing & Collections Account Representative
Patient billing to include coding and processing of individual and batch claims with insurance providers,
as well as state and federal agencies to include Medicare A & B, Medicaid, HMO’s, 3rd party and private
pay
Followed up with insurance companies as requested for additional information
Insured proper credit for payments
Follow-up collections on past due accounts
Prepared weekly reports as required
March 2003 – July 2005 Dr. Avinash Bapat, Cardiologist Houston, TX
Front Office Receptionist
Answered multi-line phone system. Scheduling of patient and client appointments.
Greeted patients and vendors. Checking them in and pulling their charts
Verification of patient insurance benefits
Collection and processing of patient fees
Maintained patient records to insure patient confidentiality and rights were protected
Education 2001 Graduate Clear Brook High School Friendswood, TX
2005 – 20007 San Jacinto South Campus Houston, TX
2013 – Current Kaplan College Online Classes for a BA
Skills OFFICE: proficient in general office duties to include the use of all Microsoft Office Products as well
as computer research. Familiar with multi-phone lines to include front desk receptionist duties,
scheduling of patient and client appointments. Previous experience in coding and billing for multi
specialties using Medisoft, to include all aspects of patient billing, collections as well as verification of
insurance benefits.
PERSONAL: trustworthy, reliable, loyal, courteous and friendly. Hard worker eager to learn.
References available upon request
Contact this candidate