Quality Assurance Management

DIXIE K SCHULL

**** ********** ******, ******** *******, CO 80918

C: 719-***-**** ********@*******.***

SUMMARY

Quality Assurance Tester with experience testing new and existing user requirements during

Regression/Unit/Functional and System Test utilizing HP Quality Center Liaison with Project

Managers to address and resolve software testing issues with external vendors and local

developers Ability to train users in technology areas such as application development, business

intelligence, client/server, database management systems, and data warehousing Team-oriented

problem-solver who establishes, develops, and delivers quality processes, procedures, and

programs that enhance product efficiency and profitability

CORE COMPETENCIES

Numerical Verification Accuracy UNIX System Fundamentals

Implementation Validation SQL

Usability Evaluation JCL Scripting

ProVision Quality Test Center

MSProject/Excel Oracle

Software Debugging Test Plans/Documentation

Design/Execute/Verify Test Scripts Web Application Testing

Agile/Iterative SDLC Experience Test Cases/Evaluation

EDUCATION

Regis University, Denver, Colorado

Master of Arts Candidate in Adult Education with Social Science Concentration-2013

Adult Education Certificate

Texas State University, San Marcos, Texas

Bachelor of Science in Agriculture and Business

Project Management Certification – 2014

RELATED PROFESSIONAL EXPERIENCE

Fidelity Investments, Raleigh, NC

QUALITY ASSURANCE SOFTWARE TESTER 08/2012 –

09/2014

• Assigned to high profile customer cross organizational project

• Created test plan and spreadsheet to ensure all requirements were adequately tested

• Facilitate intern training for future employee

• Works on several projects at one time of various degrees of complexity

SAS, Colorado Springs, CO

TESTER 06/2011–08/2011

• Performed Beta Test for SAS OnDemand for Professionals Enterprise Guide that ensured data was accurately

quantified for use in marketing analysis/research.

• Created data analytical statistical reports, interactive graphs, queries that filtered and summarized data,

computed new columns, and joined multiple tables to access and manipulate data of many types.

DIXIE K SCHULL PAGE 2

Verizon, Colorado Springs, CO 06/2007-06/2009

MCI, Colorado Springs, CO 09/1999-

08/2000

QUALITY ASSURANCE SOFTWARE TESTER

• Coded manual test cases reflecting requirements that validated manual software tests required.

• Used Screen Print diagrams, and examples to identify manual test plans for future enhancements to systems

regarding customer expectations at all management levels.

• Wrote documentation that met customer requirements and were reliable for manual retesting.

• Facilitated meetings for up to five new product releases, annually, to plan for future enhancements.

Synthes, Monument, CO

Sterile Pack Engineer 10/2004-05/2007

• Developed all process steps and documentation for environmental testing that resulted in 100% audit

compliance with federal guidelines and standards.

• Facilitated meetings with users of various technical backgrounds in SAP environment to develop

comprehensive training material.

• Liaison between user organization and management in receiving and preparing requests for assessments.

Wells Fargo, Colorado Springs, CO

Business Analyst 06/2002-12/2003

• Liaison between document compliance team and outside vendors to maintain efficiency of mortgage

documentation.

• Analyzed best practices to develop complex document changes to mortgage contracts in compliance with

state requirements.

Prior to 2002

MCI, Colorado Springs, CO

Process Engineer/QA Software Test/Help Desk Analyst/Executive Admin 08/2000-

02/2001

• Documented and prepared process flows for internal legacy MCI/WCOM systems including Order Entry,

Provisioning, Billing, and Revenue.

• Analyzed revenue risks and provided specific process related recommendations to WCOM executives for the

mitigation of the risks identified.

• Directed a group to address loss of revenue due to communication issues and proposed the software re-

alignment achieving a cost savings of $1 Million, annually, by streamlining internal revenue systems.

• Researched complex problems and provided requirements analysis documents to mitigate future risks to

management, developers, and organizations.

OTHER PROFESSIONAL LEADERSHIP EXPERIENCE

Chapter House Corporation of Pi Beta Phi 01/2012-

05/2012

House Director

“Dixie stepped into this position at midyear and inherited a staff that had been operating without a manager

for several weeks and under poor management from the previous House Director. She stepped in and began

building relationships. Within a few weeks things were running smoothly. She is focused on building a sense

of team with the Executive officers of the Chapter and Chapter Members.”

President Chapter House Corporation

Benet Hill, Colorado Springs, CO 07/2011-present

Assist with a variety of activities

Kings Deer Homeowners Association, Monument, CO 01/2005-01/2012

Member at Large Kings Deer Board of Directors

Chairperson Covenant Enforcement Oversight

St. Mary’s High School, Colorado Spring, CO

Substitute 08/2011-12/2011

Contact this candidate