Customer Sales

SHAILESH. S. MAHADIK

*/**, **** *****, ******* Mill Lane,

G. K. Marg, Lower Parel,

Mumbai – 400 013

TEL NO (Res.): 2492 34 28

CELL NO : 970-***-**** / 983-***-****

E mail : **************@*****.**.**

Objective:

Leveraging my experience and knowledge gained through my Profession exposure in this

industry for better leaving and growth prospects. Patience is my virtue and proactive

approach is my strength that can be utilize very strongly by a company like yours.

Major achievements:

Achieving targets and finalizing the deal.

Maintain good relation with customer as well as with my companies.

Worked all alone as well as in a team under any pressure moments.

Maintain accurate daily as well as monthly reports and MIS.

Current Employment

Standard Chartered Bank, Breach Candy, Mumbai, India

(Year. Dec 2012 till date)

• Performed the Role of Head Cashier at Breach Candy Branch

• Handling all the Teller related functions with Six different foreign currencies

• Have generated Referrals for various Bank Products and converted the same in to Business

• Handling Reconciliation of various books of accounts

• Supporting Front Office for sales (cross selling of various bank products) and resolving

customer queries

• Have supervised outsource agencies and vendor activities

• Have suggested various Cost Saving measures to the branch

• Have trained newly joined employees for various bank related products and activities

Previous Work experience:

Currently Working for Standard Chartered Bank (IPC Dept) Since May 2007 up to Dec 2012.

DESIGNATION: Officer.

CURRENT JOB PROFILE : I P C DEPT.

Uploading RBI file at 5.00 a.m.

Taken proper precautions while making transactions in customer’s account i.e. crediting or

debiting.

While doing signature verification I have ensured that the mandate & signature are proper.

Ensured error free processing, thereby reducing the number of complaints from customers.

Also ensured that the processing is done as per the set TAT.

Responding to Branches queries and reverting them as per their request.

Checking and Verification of Inward and Outward Clearing Cheques.

Authorizing the transactions exceeding the Executive’s limit.

Ensuring correct posting of instruments into the respective accounts.

Preparing MSAs vouchers.

MIS preparation.

Taking care while posting of Transfer cheques & CMS posting & crediting the

same to appropriate PSGL cost centres.

Previous Work experience:

Worked as “Computer Operator” with “e-Serve Int’l Ltd” (formerly known as “Citicorp

Securities and Investments Ltd” (CSIL) From JULY 2003 up to April 2007 through

“Talisman Consultancy”.

Job Profile:

Processing Warrant, which come from the all Metro & Non Metro cities.

Interacting with the locations and getting the courier bar sheet updated.

Doing the scan fix and verification of the processed instruments.

Preparing Comparison report for the Metro Locations.

Handling Encoding of Warrants, which comes to us from RBI testing.

Prepare ECS Mandate & send it to RBI.

Send ECS Master Data & ECS settlement date confirmation to client.

Sending DD, which issued for Regular Rejects/Late return, to client.

Maintain MIS for ECS mandate, settlement date & DD issued.

Scan documents in Online System (Central Image) & maintain MIS in Excel.

Academic Qualification:

Passed B. Com. From Mumbai University. (May 2002).

Qualification in Information Technology:

Operating Systems: Windows 98.

Applications MS Office 97.

Personal details :

Date of birth : 14th June, 1980.

Marital status : Married.

Language knows: English, Hindi, and Marathi.

Hobbies : Cricket, football, chess & carom.

Contact this candidate