Guest Service Representative
Resume:
Sylvia Kelly
*** ********** **. #** ********, NY 347-***-**** 347-***-****
************@*****.***
WORK EXPERIENCE
Aladdin Food Services
New York, NY
Deli Clerk
• Took customer orders and prepared sandwiches and salads according to each
customer’s wishes
• Cleaned the prep area according to health code standards
• Sliced meats and cheeses, chopped vegetables and checked all prepped food to
ensure that it was stored correctly
International Protective Services
New York, NY
Security Officer
05/11-02/12
Provided security to a high profile museum, PS 1.
Made sure to greet the customers as they came and went from the facility.
Kept a highly visible presence to prevent illegal and wrong actions and protect the
property.
Reported any incidents to the proper client and emergency services by observing
signs of crime, fire or disorder.
Bowles Corp. Services
New York, NY
Security Officer
01/07-05/09
Provided security and reception services for Kenneth Cole Corporation.
Patrolled 3 floors of a commercial office building to prevent and detect signs of
intrusion and ensure security.
Protected buildings and grounds, including all contents, occupants, customers, and
visitors, by enforcing the rules.
Answered phones, took messages and transferred calls and pages to different
extensions.
KFC
Brooklyn, NY
Supervisor/Cashier
11/03-05/07
Supervised all employees and maintained order in the store.
Requested customer orders, recorded the order in the system and performed card and
cash transactions.
Maintained records and submitted it on a daily basis.
Provided efficient and prompt service.
Advantage Security
New York, NY
Security Officer
01/04-06/06
Patrolled a co-op building and grounds to prevent and detect signs of intrusion and
ensure security.
Protected all contents, occupants, customers, and visitors of building and grounds by
enforcing the rules.
Conducted inspections of packages and vehicles as required.
Recorded information on the security of people, products, and vehicles, and reported
to security supervisor.
Conducted and reviewed safety inspections of all areas of the location disruptions to
the business.
Administration for Children Services
New York, NY
Data Entry/Technical Support Liaison
11/98-06/02
Worked simultaneously and efficiently on separate data entry tasks.
Kept company database up-to-date and edited it when necessary.
Corrected mistakes and compared data received from departments before inputting to
database.
Assisted other operators in locating/correcting errors in data.
EDUCATION
Everest Online University
Orlando, FL
Associate Degree in Business Administration
01/12-10/13
Computer Career Center
Brooklyn, NY
Certification in Helpdesk and Desktop Support
10/02-05/03
Technical Career Institute
New York, NY
Associate Degree in Office Technology
08/95-08/98
SKILLS
Microsoft Office Suite/Type 55 wpm/Security Guard License/8 & 16 hour
certificate/NYC Food Protection certificate
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