Service Representative Medical
Resume:
Oyuky A. Cruz, CPT *
Mountain House, CA 95391
*********@*****.***
OBJECTIVE
Obtain a position as a Phlebotomist where my knowledge and experience can be utilized and enhance.
SKILLS PROFILE
Fluent in English and Spanish
BLS Certified
Venipuncture and dermal punctures
Transport and processing of specimens
OSHA/HIPAA compliant
Interpersonal and teamwork building skills
5+ years managing experience
Excellent attention to detail, speed, accuracy
RELEVANT HISTORY
Phlebotomy Externship 2014
Sutter East Bay, Berkeley, CA
Carefully followed all safety procedures
Identified and prepared patients
Performed venipuncture, labeled and dispatched them for laboratory testing
Collected laboratory specimens in safe and accurate way
Assembled medical equipment, blood collection devices, tourniquet, needles, cotton and trays
Communicated with patients and staff to provide information regarding status of orders
EMPLOYMENT HISTORY
Team Lead/Guest Service Representative 2008-Current Extended Stay Hotels, Tracy, CA
Supervise hotel property staff of 15 and assign duties when required
Train, guide and evaluate employee performance
Administer and enforce hotel policies and procedures
Resolve customer complaints in a timely and professional manner
Answer inquiries via telephone and in person
Handle hotel guest reservations and coordinate with reservation center
Ensure that guest identification and booking/reservation details are accurate
EDUCATION
Licensed Phlebotomist 2014
Contra Costa Medical Career College, Antioch, CA
AA Degree in Interdisciplinary Studies 2013
San Joaquin Delta College, Stockton, CA
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