Phlebotomist

Candice White

*** **** ********* ******, ******, CA 93711

559-***-**** *****************@*****.***

Seeking a Certified Phlebotomy Technician position in which extensive experience in customer service will be of value. Dedicated professional

with strong organizational, communications and leadership abilities. Calm demeanor under stress; cooperative team leader. Proven multi-tasking

and problem solving skills with a record of success in all previous positions. Passionate about Phlebotomy and ready to be part of your team!

EDUCATION

Gurnick Academy of Medical Arts – Fresno, CA September 2014

Certified Phlebotomist (License #CPT72128)

American Heart Association – Clovis, CA November 2014

CPR/BLS Certified

Heald College – Fresno, CA June 2011

Associates Degree in Sales & Marketing

Myles Institute of Medical Science – Fresno, CA February 2003

Completion of Phlebotomy course

KEY SUPPORTING SKILLS

• 13 years of diverse customer service experience, promoting a positive image to clients, employees and the general public

• Demonstrates top-notch organizational skills, with ability to prioritize and multi-task

• Mature, discreet team player with experience interfacing with high-level executives and international clients

• Safe Serve Certified (Present)

• Ability to maintain a safe and professional working environment & performs with confidence

PROFESSIONAL EXPERIENCE

Foundation Laboratory – Fresno, CA August 25 – 29, 2014

Phlebotomist Intern

• Successfully completed 45 patient blood draws, including urine collection, labeling & packaging of samples according

to laboratory procedures

• Utilized communication skills and customer service experience by keeping patients comfortable and putting them at ease

• Provided organization to the lab by maintaining required records and accurate patient information

• Displayed confidence when performing draws, therefore enhancing patient care and promoting a positive image

John Bean Food Technologies – Madera, CA July 2010 –June 2014

Customer Service Associate

• Provided quality customer service to buyers and purchasers alike, ensuring satisfaction with company products

• Maximized company sales by effective communication with domestic and foreign companies; taking, processing &

filling orders

• Made customer call-backs/follow-ups in a fast & friendly manner and performed data entry through the use of Excel,

Word, and company-specific computer software

• Strengthened customer service department by presenting accurate information to clients based on personal research

regarding company machinery and parts

• Conscientious in following through on commitments and deadlines, generating “win-win” scenarios

Tony Romas – Fresno, CA January 2008 – July 2010

Restaurant Server / Bartender

• Responsible for food service, some preparation and mixing of alcoholic beverages

• Utilization of multi tasking skills while providing exceptional customer service to all wanting patrons

Sullivan’s Place – Fresno, CA June 2004 – 2009

Restaurant Bartender

• Provided excellent customer service both in personal presentation and quality of products

• Phone communication, inventory control, counting of money and ordering in a fast-paced environment

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