Melanie Macomber
** ******** ******, **********, ** 11701
*******.*.********@*****.***
Ph: 631-***-****
Professional Summary
Data processing manager with 12 years’ experience in media communications. Handles tasks with accuracy and
efficiency. Self-Motivated with strong organizational and prioritization abilities.
Skills
Customer and Personal Service Time Management
Microsoft Office Proficient Coordination
Administration and Management Communications and Media
Active Listening
Experience
Traffic Manager Feb 2005 to Nov 2014
Cablevision Woodbury, NY
Confer with customers by telephone or in person to provide information about products or services, take or
enter orders, cancel accounts, or obtain details of complaints.
Maintain database of customer accounts.
Participate in online forums or conferences to stay abreast of online retailing trends, or techniques.
Develop contacts with individuals and organizations, and apply effective strategies and techniques to ensure
their clients' success.
Schedule commercial spots for clients.
Keep informed of industry trends and deals.
Traffic Coordinator Jan 2002 to Feb 2005
Cablevision Woodbury, NY
Review processing schedules or production orders to make decisions concerning inventory requirements, work
procedures, or duty assignments, considering budgetary limitations and time constraints.
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Administrator Assistant Jan 2000 to Jan 2002
Gallo and Penzone Jericho, NY
Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess
accuracy, completeness, and conformance to reporting and procedural standards.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when
equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their
needs.
Complete forms in accordance with company procedures.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Make copies of correspondence or other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or
expense, statistical, or monthly reports.
Education
Mount St. Mary Newburgh, NY
Some College Liberal Arts