Software Developer Technical Support

MÁRCIO RENATO BIONDO MUGNOL

Rua Vinte e Quatro de Maio, 211, Apto 704, Bairro Centro Histórico

Porto Alegre, RS, Brazil, 90050 180

+55-51-811***** Skype: mrbmugnol

******@*****.***

SKILLS AND ABILITIES

Summary

● Perfectionist, proactive worker, and quick learner.

● People oriented and very well motivated to solve and help others’ problems or

decisions.

● Friendly and responsible with my activities.

Software Development Skills

● Great knowledge in the definition of ERP systems.

● Knowledge management processes based on CMMI and Agile Software Development.

● Strong abilities programming Oracle Forms and Oracle PL/SQL (using TOAD).

● Abilities programming Java, Pascal, Delphi, Progress 4GL, C++, C# and PHP.

● Abilities in Oracle database administration.

● Quick learner in any computer programming language.

WORK EXPERIENCE

Software developer March 2003 – July 2009

Effective Software Ltd., Caxias do Sul, RS, Brazil.

Analysis, consulting, technical support and programming software Effective ERP.

Oracle Database administrator.

Programming languages used: PL/SQL, Forms/Reports 6i, Forms/Reports 10g.

I started as an apprentice and with hard work and confidence of managers came to become

part owner of the company.

Software analyst July 2009 – November 2010

TOTVS plc. Datasul Health, Caxias do Sul, RS, Brazil.

Analysis software Management of Health Plans.

Programming languages used: Progress 4GL.

In this multinational company I learned a lot about processes based on CMMI. Here I also ran

a team of three programmers.

Software developer November 2010 – Present

Serpro Federal Service of Data Processing, Porto Alegre, RS, Brazil

Analysis, consulting, technical support and programming software SIEF (Integrated Economic

Information Tax) Processes.

Programming languages used: PL/SQL, Forms/Reports 10g.

According to my boss, without me some projects would not be approved. Because of my

advanced knowledge in Oracle Forms and Oracle PL/SQL.

EDUCATION

● Universidade Federal do Rio Grande do Sul August 2014 – Present

Computer Science Master Degree (in progress)

The objective of the program is to train researchers and skilled professionals to develop

activities in high tech companies. Some of the subjects studied: Machine Learning, Heuristic

search methods, Knowledge Discovery in Databases, Pattern Recognition Methods and

Applications, and Information Retrieval.

My research area is about to predict high and low trends in the stock market using artificial

intelligence techniques.

● Universidade de Caxias do Sul March 2003 – January 2010

Computer Science Bachelor Degree

College course that aims at emphasizing the mathematical, theoretical and practical

foundations of computing. Some of the subjects studied: Computer Programming I and II,

Database I and II.

My completion of coursework was the implementation of a stock market analyser developed

in Java.

● Partner Training August 2006 – October 2006

Oracle Database Administration – DBA I

This 30 hour course shows the operation of its components and thus can manage, create and

define an environment for an Oracle database.

OTHER ACTIVITIES AND EXPERIENCE

● Volunteered in STS Spectator Service in the 2014 Fifa World Cup Brazil™.

● Participated in fire brigade on every company I have worked.

Contact this candidate