Engineer Customer
Resume:
Ying Wai (John) Sia
* ******** *****: 514-***-****
E-mail: ******@*******.***
CAREER OBJECTIVE:
To apply an engineer position where I can improve and apply my full
knowledge in your company.
EDUCATION:
Bachelor of Electrical Engineering, Concordia University, Montreal, Quebec
April 1999
Specialized in Communication and Electronic
SUMMARY OF QUALIFICATIONS:
14+ years of Quality Assurance / Verification on Hardware and Software
experience.
Experienced research and development product verification and lab prime
seeks challenging career opportunity to leverage technical skills with the
goal to enhance and influence product quality by working closely with
design, verification, and support teams.
A reliable, creative and motivated team contributor that takes initiative
to voice innovative ideas and options.
Thorough skills in system level verification
Ability to quickly learn and comment on new technical options that apply to
current working objectives.
Ability to produce quality test strategies, test plans and test cases
Strong abilities and behaviours that support working as an individual or
within a team environment
Well organized with demonstrated ability to prioritize work and meet
deadlines.
Software testing, Software Verification, Software Validation, Feature
Verification, System Verification, System Validation, Quality Assurance and
Technical Support Engineering experiences.
Experienced in test environments setup, test cases execution and test
results reporting.
Strong understanding of various application/verification methodology
(object oriented programming, white-box/black-box, directed/random testing,
coverage).
Researched, planned, designed and configured OTN, SONET, SANs and DWDM
Optical Networks.
Expertise with PV tools, test planning, test estimation and reporting.
Excellent analysis and troubleshooting skills
Excellent understanding of IP networking, ATM, TDM, Frame Relay and Network
Management
Experience using or testing vector based computer graphics in a
professional environment
Working experience on OTN, SONET/SDH, Ethernet, ESCON/FICON, Fiber
Channels, DS3, DS1, E1 and T1 protocols
Working experience on L2 switching, QiQ, MPLS, VLAN tagging, QoS models and
marking
Working experience on LAN, WAN, IP routing, DHCP, IPSEC, OSPF, BGP, ISIS
WORKING EXPERIENCES:
Ciena, Ottawa, Canada 3/ 2014 - 11/ 2014
Optical Network Verification Engineer
Release 10.1 Optical Multiservice Edge 6500: Provide an integral Encryption
and Security Solutions (in-line encryption, security, and FIPS 140-2 level
3 compliant) for customer to secure and protect their revenue data over
unsecured DWDM Optical Transport Networks.
Developed a detailed test estimate for project planning purposes
Analyzed customer requirements to elaborate detailed test strategies and
test plan documents for assigned features
Developed and executed detailed manual test cases
Developed, executed and analyzed automated scripts for testing of assigned
feature (CTAT)
Designed, configured and maintained Metro Optical DWDM environment as
customer networks for features testing
Used various admin tools (OneControl, TL-1, CLI and Site Manager) to manage
and verify Network Elements
Troubleshooted, analyzed and tracked product defects to resolution, and
created concise reports
Coordinated with Design to maximize test coverage and efficiency
Experienced in coordinating multiple tasks and technical groups during
verification cycle
Experienced in encryption and security: FIPS 140-2 level 3, Certificate
Authority, OpenSSL, EJCBA, PCKS#12
Authored and reviewed customer documentation procedures and processes for
assigned features
Reviewed and provided input for customer requirements and design
Implementation
Ciena, Ottawa, Canada 8/ 2013 - 3/ 2014
Optical Network Verification Engineer
Release 10.0 Optical Multiservice Edge 6500: Provide 100G OTN Switching
Solutions to customer for increasing network capacity, productivity and
efficiency.
Plan the test activity for features across a variety of products
Analyzed customer requirements to elaborate detailed test strategies and
test plan documents for assigned features
Developed and executed detailed manual test cases
Developed, executed and analyzed automated scripts for testing of assigned
feature (CTAT)
Used various admin tools (OneControl, TL-1, CLI and Site Manager) to manage
and verify Network Elements
Experienced in configuration and support of Metro Optical DWDM environments
for testing of assigned feature
Experienced in providing large network support and implementation for
testing of assigned feature
Experienced in coordinating multiple tasks and technical groups during
verification cycle
Experienced in 100G OTN grooming switches (with the switch granularity:
ODU0, ODU1, ODU2, ODU3)
Coordinated with offshore counterparts to minimize the downtime in the use
of expensive equipment
Trained coworkers on features as necessary
Authored and reviewed customer documentation procedures for assigned
features
Reviewed and provided input for customer requirements and design
Implementation
Identified and reported project risks (schedule, quality, etc.)
Performed first product evaluations on completed circuit packs
Ciena, Ottawa, Canada 12/ 2011 - 8/ 2013
Optical Network Verification Engineer
Release 8.0 to 9.0 Optical Multiservice Edge 6500: Provide 100G OTN Optical
Transport Solutions to customer for increasing network capacity,
productivity and efficiency.
Analyzed customer requirements to elaborate detailed test strategies and
test plan documents for assigned features
Executed test cases, reported product defects, retested the fixes,
performed regression testing and provided progress report during
verification cycle.
Used various admin tools (OneControl, TL-1, CLI and Site Manager) to manage
and verify Network Elements
Reviewed and provided input into the verification test planning, test
configurations, technical problem resolutions, customer requirements,
design functional descriptions and customer documentations.
Developed and maintained set of tools which provide automation capabilities
and facilitate verification effort
Maintained and installed testing environment as customer networks
Experienced in configuration and support of Metro Optical DWDM environments
for testing of assigned feature
Experienced in providing large network support and implementation for
testing of assigned feature
Experienced in coordinating multiple tasks and technical groups during
verification cycle
Performed root cause analysis on test escapes
Performed first product evaluations on completed circuit packs
Ciena, Ottawa, Canada 3/ 2010 - 12/ 2011
Optical Network Verification Engineer
Release 11.1 to 11.2 Optical Metro 5000 series: Provide FIPS 140-2 Level 2
security capabilities for customer to protect their revenue data over
unsecured DWDM Optical Metro Networks.
Analyzed customer requirements to elaborate detailed test strategies and
test plan documents for assigned features
Executed test cases, reported product defects, retested the fixes,
performed regression testing and provided progress report during
verification cycle.
Used various admin tools (OMEA, TL-1, CLI and Site Manager) to manage and
verify Network Elements
Designed, configured and maintained Metro Optical DWDM environment as
customer networks for testing of assigned feature
Experienced in providing large network support and implementation for
testing of assigned feature
Experienced in coordinating multiple tasks and technical groups during
verification cycle
Experienced in security and Layer 1 protocols: IPSEC, SSL, sFTP, TLS, GFP,
SONET, OTN, 1+1 TPT/Linear Protection
Reviewed and provided input into the verification test planning, test
configurations, technical problem resolutions, customer requirements and
design functional descriptions.
Validated customer documentation procedures for assigned features
Nortel, Ottawa, Canada 5/ 2009 - 3 / 2010
Optical Network Verification Engineer (6 months) and Software Integration
Engineer (5 months)
Release 11.0 Optical Metro 5000 series: Provide Ethernet Shared Protection
Ring (E-SPRing) capabilities for customer to protect their Layer 2 data
over DWDM Optical Metro Networks.
Analyzed customer requirements to elaborate detailed test strategies and
test plan documents for assigned features
Developed, executed and analyzed automated scripts for testing of assigned
feature (Perl)
Executed test cases, reported product defects, retested the fixes,
performed regression testing and provided progress report during
verification cycle.
Reviewed and provided input into the verification test planning, test
configurations, technical problem resolutions, customer requirements,
design functional descriptions and customer documentations.
Designed, configured and maintained Metro Optical DWDM environment as
customer networks for testing of assigned feature
Experienced in providing large network support and implementation for
testing of assigned feature.
Experienced in coordinating multiple tasks and technical groups during
verification cycle
Experienced in Layer 2 protection: E-SPRing
Tested products for compliance to industry standards: IEEE, Bellcore and
Telcordia
Nortel, Ottawa, Canada 4/ 2008 - 5/ 2009
Software Integration Engineer
Release 6.0 to 6.1 Optical Multiservice Edge 6500: Provide 5G/20G Packet
Switching Solutions (Resilient Packet Ring and L2SS) for customer to do
Layer 2 Switches on Optical Transport Networks
Analyzed customer requirements to elaborate detailed test strategies and
test plan documents for assigned features
Executed test cases, reported product defects, retested the fixes,
performed regression testing and provided progress report during
verification cycle.
Designed, configured and maintained Metro Optical DWDM environment as
customer networks for testing of assigned feature
Experienced in troubleshooting, analyzing and supporting of switches and
routers on large networks (more than 500+ devices) for testing of assigned
feature.
Experienced in coordinating multiple tasks and technical groups during
verification cycle
Reviewed and provided input into the verification test planning, test
configurations, technical problem resolutions, customer requirements,
design functional descriptions and customer documentations.
Experienced in Integration Test Cycle for Layer 2 switching: QiQ, MPLS and
VLAN tagging
Developed the ability to work well under pressure of deadlines
Nortel, Ottawa, Canada 3/ 2007 - 4/ 2008
Optical Network Verification Engineer
Release 5.1 to 5.2 Optical Multiservice Edge 6500: Provide 40G OTN Optical
Transport Solutions to customer for increasing network capacity,
productivity and efficiency.
Analyzed customer requirements to elaborate detailed test strategies and
test plan documents for assigned features
Executed test cases, reported product defects, retested the fixes,
performed regression testing and provided progress report during
verification cycle.
Followed quality processes derived from TL 9000 (ISO 9000) requirements
Troubleshooted, analyzed and tracked product defects to resolution, and
created concise reports
Experienced in coordinating multiple tasks and technical groups during
verification cycle
Experienced in providing large network support and implementation for
testing of assigned feature.
Authored and reviewed technical support documentation procedures
Coordinated, interfaced and trained offshore partners (Wipro technologies -
India) during verification cycle
Nortel, Ottawa, Canada 4/2006 - 3/2007
Optical Network Verification Engineer
Release 8.0 Optical Metro 5000 series: Provide IEEE 802.3 ah protocol
(Ethernet in First Mile) and hair-pinning features and functionalities
Performed Optical Networks Captive Office tasks such as rebooting switch,
loading peripheral module and setting up the captive environment for
verification.
Handled multiple tasks simultaneously and validated technical support
documentation procedures
Coordinated multi-site teams through the product verification cycle
Enhanced coaching skills by providing extensive technical training to peers
and offshore partners
Acquired knowledge of multi-vendor network management solutions
Followed quality processes derived from Six Sigma during verification cycle
Nortel, Ottawa, Canada 9/ 2005 - 4/ 2006
Optical Network Verification Engineer
Release 1.0 Business Continuity System 3000: Provide Enterprise Solution
for customer
Analyzed customer requirements to elaborate detailed test strategies and
test plan documents for assigned features
Executed test cases, reported product defects, retested the fixes, and
performed regression testing during verification cycle.
Followed quality processes derived from TL 9000 (ISO 9000) requirements
Designed, configured and maintained Metro Optical DWDM environment as
customer networks for testing of assigned feature
Authored and reviewed technical support documentation procedures and
processes
Worked in a team environment and independently when required
Analyzed protocols (Latency, Throughput and Roundtrip Delay) and signalling
logs from traffic sources
Researched and developed IPSEC verification strategy for Release 1.1
Business Continuity System 3000
Nortel, Ottawa, Canada 8/2000 - 9/2005
Optical Network Verification Engineer
Release 4.0 to 6.2 Optical Metro 5000 series: Provide DWDM, ITU- and Coarse
CWDM Optical Metro Solutions for customer
Researched, planned and designed DWDM/CWDM Optical Metro Networks.
Commissioned and provisioned DWDM /CWDM Optical Metro 5100/5200 shelves for
variety of topologies (Mesh ring, Hub ring, point-to-point and linear OADM,
etc.)
Setting up Optical Network Elements (OC-3, OC-12, OC-48 and OC-192) for
different configurations
Used appropriate protocols (ESCON, SONET, FC, Ethernet, etc.) for the
network and configured them accordingly
Selected and configured traffic sources for Optical Metro Networks in test
environments
Designed test cases for functional testing of Network Element based on
different topologies from a customer point of view
Provided Optical Networks technical support for OTN, SONET systems,
configuration, fibre and signal problems
Executed sanity, performance, regression, normal operation, exception,
robustness, stability test cases, and reported product defects to
developers using Clear Quality
Used automated scripts for long term stability, collected data, analyzed
and produced reports
Experienced in SONET/SDH 1+1 APS protection, and Big System test during
verification cycle
Experienced in Interoperability test activities between Nortel's products
(OM5000, OM3000, OME 6500, LH 1600) and 3rd party vendors (Cisco 6500,
Nortel Passport 8000)
TECHNICAL AND PROFESSIONAL SKILLS:
Networking:
Knowledgeable in the design, planning, implementation, administration and
troubleshooting of DWDM Optical Networks
Skilled in the use of Data, Optical and TDM test sets from Agilent, Hewlett-
Packard, Innocor, Ixia, Spirent, ConnTech 2000, AdTech, Gnubi, Smart Bits,
Agilent, Anritsu, Finisar GTX, and Digital Lightwave
Possess extensive understanding of the following networking technologies:
Ethernet physical layer, SONET/SDH, Optical fibre, Coaxial cable, Twisted
pair, DWDM, LAN, WAN, SAN, Ethernet, VLAN, Fibre Channel, IBM ISC, General
Framing Protocol, Optical Transport Network, IPv4, OSPF, BGP, IPSec, ARP,
RIP, ICMPv4, TCP, UDP
Operating Systems: Linux, UNIX, Windows
Applications: MS Office, Office Applications, Clear Quality, Mercury
Quality Center, JIRA, SharePoint
Network Management: OMEA, OneControl, Reach Through (Preside), CLI, TL-1,
Mib Browser, Sniffer
Testing disciplines: Sanity, Normal operation, Performance, Regression,
Robustness, Stability, Acceptance, and Interoperability
TRAINING:
Introduction of MPLS-TP July 2014 (3
days)
Introduction of MS Server (CEGEP John Abbott College, Montreal, Qc, Canada)
February 2010 (5 days)
Storage Data Networking (TSI Learning, Ottawa, On, Canada)
September 2005 (5 days)
Advanced fiber optic transmission (Nortel, Ottawa, On, Canada)
April 2002 (5 days)
Introduction to SONET (Nortel, Ottawa, On, Canada) October
2001 (5 days)
Optera Metro Installation (Nortel, Ottawa, On, Canada)
October 2000 (3 days)
Supplemental Lab Orientation Session-R&D Labs (Nortel, Ottawa, Canada)
September 2000 (1 days)
SKILLS AND PERFORMANCE DIMENSIONS:
Quick learner with strong interpersonal skills
Highly motivated and demonstrated strong analytical and problem solving
skills
Ability to work individually, unsupervised or within a team
Ability to work under tight deadlines and pressure
Commitment to build trust in a team environment
Passionate in exploring new and innovative products
EXTRA-CURRICULAR ACTIVITIES:
Computers, badminton, volley ball, soccer and reading
LANGUAGE:
Chinese (Cantonese - fluent in spoken and written), English fluent, French
beginning
References Available upon request
Ying Wai, Sia
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