ARUN GOYAL

Mobile: +91-880*******, E-mail: acg5dq@r.postjobfree.com, acg5dq@r.postjobfree.com

QA LEAD

Seeking a Challenging Position as a Testing Professional involving Testing, Analysis, Design, Managing,

Troubleshooting and Implementation of Software Products/Services.

EXPERIENCE SUMMARY

QUALITY Lead with 9.6 years of experience in Software Testing & managing programs end to end in the area

of Telecom Domain.

Leading the Team of 5 people by delegating tasks to the team and tracking the same.

Handling Testing Activities & release management for more than 50 Operators across the world.

Heading the Testing team from more than 2.5 years & reports directly to VP of Engineering.

Alone started the Testing Team, built up the team and brought Processes/Quality in the system across teams for

better communication, clarity & productivity.

Automated the Deployment, Testing and Release management Process.

Have experience in both Service based and Product based companies.

Team mentoring, Team management, Test Lead, Conducting team orientations, Trainings and Presentations.

Understanding the Customer Requirements with Product & getting it delivered on time with quality.

Tracking the product/feature starting from the product team to engineering to Production environment.

Trouble shooting the Production issues in the local environment.

Conducted Product Verification / Quality Analysis Audit.

Reviewing the Test Cases and approving the same. Preparing status reports.

Responsible for ensuring that all allocated tasks are processed in a timely and efficient manner and in line with

Test estimates.

Weekly status reports of tasks completed & tracking the same.

Capable of discovering software bugs, and verifying bug fixes

Extensive experience in working in waterfall model & agile / scrum methodologies.

Mentoring and supporting the testing activities and interacting with cross teams for problem resolutions.

Excellent verbal and written communication skills and knowledge of good documentation practices which

proven to co-ordinate with team to get efficient results and also Capable to adopt and learn new tools,

techniques and approaches.

EMPLOYMENT HISTORY

U2opia Mobiles Pvt. Ltd, Gurgaon

Test Lead April, 2012 – Till Date

WESLEY CLOVER Comm. Sol (Now Amdocs), Gurgaon

Senior Test Analyst Sep, 2010 – March, 2012

INFOSYS TECHNOLOGIES LTD, Pune

Technology Analyst Sep., 2006 – Sep, 2010

HUTCHISON ESSAR (Now Vodafone), Shimla

Network / Telecom Engineer July, 2005 – Aug, 2006

SKILL SNAPSHOT

Operating System Sun-Unix, HP-Unix, Red Hat Linux, Cent OS, Windows 9X/XP, Solaris 10.0

Test tools Test Track, Test Case Manager, Test Link, Mercury Quality Center

Bug tracking Mantis, Bugzilla

Scripting language Unix Shell Scripting

Web technologies JAVA API Testing, Advanced REST Client, HTTP, SOAP UI, Apache Tomcat

Load tools Cisco Landslide

Agile Tool Rally

Other tools Putty, WinSCP, Eclipse, Wireshark, SVN, Emulators, Simulators,

Database MySQL

EDUCATIONAL QUALIFICATION

YEAR EXAMINATION BOARD/UNIVERSITY AGGREGATE

2011 MBA (Quality Management) Sikkim Manipal University 74 %

2004 B.Tech, I.T Kurukshetra University 68%

12th

2000 Haryana Board, Bhiwani 70%

10th

1998 Haryana Board, Bhiwani 69%

PROFESSIONAL EXPERIENCE

Technical Responsibilities:-

Writing Script Logics and working in UNIX shell scripting.

Automating Deployment, Testing and Release management Process.

Linux and Solaris Server Administration (Packages/rpm, JAVA based processes and WAR installation)

Deployment of JAVA War’s & Testing of the applications in Cloud based systems.

Testing in cloud machines using Facebook and Twitter JAVA exposed API’s.

Test Estimation, Test Execution & Defect Tracking.

End to end WiMAX Call using protocols RADIUS & DIAMETER.

Using tools Service Manager, AAA, Sun Solaris, Ap Test Manager, Landslide, Test Track

Worked in AAA accounting framework of WiMAX.

Understanding of RADIUS/DIAMETER Packet structure, Proxy and Message types.

Experience in Testing of PSTN Products and IPTV.

Experience in Telecom Fulfillment, Billing and Assurance Testing Projects.

GSM, WiMAX, CDMA, SS7, USSD, SMPP, HTTP

Discussing Business requirements with client and making SRS document.

Gap analysis & Mapping document which details scope & all the transactions with their formats & Input output

details.

Preparation of Test Cases, Black-box Testing, System Testing, Regression Test Execution on Flow & Seibel

components and User

Working on tools Visual Source Safe, MS Access, MS Word, MS Excel, Mercury Quality Center, flow, Seibel,

Filezilla, and Component Links as defined by the client.

Major Projects:-

1 Product Name Fonetwish

1. Role / Client Quality Lead / 50 Major operators all over the world

Description Facebook by Fonetwish is an USSD based interactive service which brings the power of

internet to every mobile phone. A user needs to dial *325# from their mobile handset and

enter their Facebook username and password, after which one can access all the features of

Fonetwish. Facebook by Fonetwish sets to empower more and more people across the

country to stay connected with their loved ones through Facebook. JAVA based processes

are used to fetch data from Facebook using Facebook API’s.

Team Size 5

Technology C, JAVA, MySQL

2 Product Name Fonetwish Enterprise Solutions

Role / Client Quality Lead / BBC / OneIndia / TrueCaller / TripAdvisor / Yahoo

Description The Enterprise Solution for USSD services is web based solution for the users who want to

build up USSD based services on one go and who want to use USSD services as a medium

to promote services without using Internet. A user can easily design USSD menus and sub

menu without wasting time in thinking about the logic of creating the application. A menu

driven application can be created and tested on emulator so as to check the proper

functioning of app. All the created are displayed on the Dashboard of the application that

provides the user at a glance view of all the applications.

A Support Ticket Management System is also provided in the solutions that helps users to

generate tickets in order to get their problems resolved by admin.

JAVA wars are configured in Tomcat & Static / Dynamic JAVA based API’s can be

configured in the system to fetch the content.

Team Size 5

Technology C, JAVA, MySQL

3 Product Name Twitter

Role / Client Quality Lead / 20 Operators across world

Description This is Content based twitter. Users do not need to login to twitter. Twitter Application uses

“Application Token” to access data. Content will be based on user location. Trending tweets

on twitter based on user location. User can search for tweets for twitter users.

Various Twitter accounts Id’s will be grouped under the categories. These account Id’s will

be country specific.

JAVA based processes are used for twitter streaming, twitter service and twitter trends for

fetching the data from Twitter using Twitter API’s.

Team Size 5

Technology C, JAVA, MySQL

4 Product Name Facebook Page Like

Role / Client Test Lead / 20 Operators across world

Description Page Like Feature is an USSD Based application. It allows you to Like a Facebook Page.

You can view updates of a Facebook Page. You can Like your favorite Celebrity, Cricketer

& Politician Facebook page & get updates from their pages. You can also Put Comments,

Like Comments and View Comments of your favorite celebrity page. User also gets SMS

Notification after liking a Page.

JAVA based processes are used for fetching the Page data from Facebook using Facebook

JAVA API’s.

Team Size 4

Technology C, JAVA, MySQL

4 Product Name Facebook New User Registration

2. Role / Client Test Lead / Grameen Phone & Airtel

Description Facebook New User Registration allows users to Create their Facebook account without

using internet. Facebook has exposed New User registration JAVA API to U2opia. User

dials *325*101# from their mobile phone and after accepting the Facebook Policy &

providing their Name, Gender, DOB, Password will be able to create his/her account on

Facebook using USSD.

After Creating Facebook account user will be able to invite his friends by providing email

or phone no of his friends. User can also send pre-defined set of messages to their friends

and can also skips directly to *325# menu.

Team Size 4

Technology C, JAVA, MySQL

5 Product Name TISKUS (Social Mobile app to discover & chat with new friends) (iOS and Android)

3. Role / Client Test Lead / Facebook Users

Description This application will help end users to discover new friends & chat with them, based on

their Facebook profile. This will be done in secure and safe way, where disclosing the

private information will be discouraged. Target audience will be 16-25 Age group and

people who are having at least 10 Facebook friends. Targeted for iPhone and Android phone

users. Features Contain: Discover new Friends based on Profile match, Access Public

Rooms, View Currently active My Chats screen, View Activities, View User Profiles,

Earning Tisk Coins, Telling Facebook, Gmail, Yahoo and Email Contacts about the app,

Receiving Notifications and Requests. Doing 1-1 chat, Multi user chat and Public chat.

Team Size 6

Technology C, JAVA

6 Project Name RADIUS Congestion Control Handling

Role / Client Test Lead / Bridgewater Systems

Description RADIUS is operating under normal traffic load. Some adverse events take place on

Subscriber side (e.g. power failure) after the power is restored; there will be a period of

Sustained influx of above normal Level of traffic as subscribers attempt to reconnect to

Network. Incoming traffic level increases and goes above the level of RADIUS Server’s

configured PTR. RADIUS server becomes congested. RADIUS server Congestion control

processing kicks in.

Team Size 6

7 Project Name RMS Location Update by Interim Accounting Message

Role / Client Test Lead / Bridgewater Systems

Description When a RADIUS Accounting Interim-Update is received from the ASNGW, the AAA

Should update the Location (WiMAX-BS-ID) information of RMS RADIUS Type

Session accordingly based on what is presented in Interim-Update message. This Project

Was created to add back the capability to update RMS based on interim Accounting

Messages both for RADIUS & DIAMETER protocols.

Team Size 2

8 Project Name STR Behavior change when it contains Termination-Cause = DIAMETER_USER

_MOVED

Role / Client Senior QA / Bridgewater Systems

Description At YTL, they have Samsung Diameter-based ASN-GW as well as Aricent Radius-based

ASN-GW. After an R4 Handover from Samsung ASN-GW (Diameter) to Aricent ASN-

GW (RADIUS), the Samsung ASN-GW sends a Session Termination Request (STR)

With Termination-Cause=DIAMETER_USER_MOVED. Currently, the Bridgewater

AAA treats the STR regardless of Termination-Cause and Removes the associated

Sessions. This causes the subsequent hand- back to the Samsung ASN-GW to fail since

the AAA no longer has the Session information.

Team Size 3

9 Project Name Alvarion Vendor R3.5 Feature Requirements

Role / Client Senior QA / Bridgewater Systems

Description The intent of this feature is to add support for Alvarion R3.5 Feature Requirements.

Accounting sessions for Eth Flow represents Flow-based Accounting and does not include

IP@ (framed-ip attribute). Because of the missing framed-ip attribute, AAA currently does

not capture Eth Flow related Accounting reports. The goal of this project is to accept flow-

based accounting records even if They do not have a Framed-IP address. Also, there are 3

new TLV's in the Alvarion R3-IF-Descriptor that need to be supported which are Multiple

Static IP:

- IPv4-Addr-Range-Start - IPv4-Addr-Range-End - Static-IP-Add-Indicator.

Team Size 3

10 Project Name Oracle 11gR2 Upgrade in 8.5 Stream

Role / Client Senior QA / Bridgewater Systems

Description The implementation of Oracle 11gR2 on new customer installations as well as the upgrade

path to move existing customers from 10g to 11gR2. This includes upgrade of application

side upgrade packages and application side like RADIUS/DIAMATER, DAL and

Provisioning should work properly after upgrade from 10g to 11gR2.

This project also includes the migration of Advanced Replication to Oracle Streams on

Oracle Enterprise Edition as well as the migration of Snapshots to Oracle Streams on Oracle

Standard Edition.

Team Size 5

11 Project Name ATM Online Implementation (Finacle Service)

Role / Client Technology Analyst / Bank Of Alexandria

Description NPC is the switching system which was processing earlier all the ATM transactions in

Egypt. Transaction will be authorized first and then in the second step it will be settled

through a settlement file. As there was a time lag between NPC to authorize the transactions

there were reconciliation differences surfaced. In order to handle reconciliation differences

surfaced, it was proposed to have the ATM to process the transactions in online mode. Now

transactions will be authorized and settled by Finacle in online mode & will send the

response. NPC will authorize the transaction only if the response code from Finacle is

successful.

Team Size 3

12 Project Name IPTV (Internet Protocol Television)

Role / Client / Senior Test Engineer / British Telecom / OSS-BSS

Domain

Description IPTV is the delivery of real-time streaming TV over broadband IP networks.

Multicast service delivered to many concurrent users. IPTV was designed to work both in

triple play and quadruple play. IPTV enables the delivery of high-quality live TV and Video

on demand over diverse IP network infrastructures.

Team Size 4

13 Project Name FTTP (Fiber To The Premises)

Role / Client / Senior Test Engineer / British Telecom/ OSS-BSS

Domain

Description Openreach intends to provide fiber infrastructure in the access network for the Greenfield

development sites, The products being offered are GEA (Generic Ethernet Access) for voice

and data FIRS (Fiber Integrated Reception Service) For the broadcasting services.

Openreach has selected The FTTP (Fiber to the Premise) technology using GPON (Gigabit

Passive Optical Network) splitter devices that connects the Individual premise to the

exchange using fiber.

Team Size 3

14 Project Name BTWLR3 (Release 500, 510 and 520)

Role / Client / Test Engineer / British Telecom / OSS-BSS

Domain

Description Wholesale Line Rental is a PSTN Product for Telephone Exchange Lines which enables

CPs to offer their own branded telephony service directly to their customers (End Users)

using the Openreach network. Openreach will provide, repair and maintain these lines.

Openreach will provide a consolidated bill to the CPs for all of their services. CPs will set

their own prices and bill their End Users. CSS was the mainframe billing system which

interacts with the Flow Stream via an interface.

Team Size 20

15 Project Name Network Launch (Himachal Pradesh Circle)

Role Network / Telecom Engineer

Description Worked as a Trainee in Network Operations.

GSM-1800 band, SS7, GPRS, CDMA.

RF Survey with MOTOROLA team. Understanding basic Switch fundamentals.

Traffic analysis and calculation of Erlang capacity based on subscriber figure given by

Marketing.

GBT & RTT site requirement and selection.

Checking their exact location and signal strength with TEMS and MapInfo Software tools.

Presentations as per local management & corporate Requirements.

Team Size 10

PERSONAL DETAILS

Father’s name Sh. R.K Goyal

17th March 1983

Date of birth

Marital status Married

Passport Available on demand

Gender Male

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