Engineer Project
Resume:
ARUN GOYAL
Mobile: +91-880*******, E-mail: *********@*****.**.**, **.*****@*****.***
QA LEAD
Seeking a Challenging Position as a Testing Professional involving Testing, Analysis, Design, Managing,
Troubleshooting and Implementation of Software Products/Services.
EXPERIENCE SUMMARY
QUALITY Lead with 9.6 years of experience in Software Testing & managing programs end to end in the area
of Telecom Domain.
Leading the Team of 5 people by delegating tasks to the team and tracking the same.
Handling Testing Activities & release management for more than 50 Operators across the world.
Heading the Testing team from more than 2.5 years & reports directly to VP of Engineering.
Alone started the Testing Team, built up the team and brought Processes/Quality in the system across teams for
better communication, clarity & productivity.
Automated the Deployment, Testing and Release management Process.
Have experience in both Service based and Product based companies.
Team mentoring, Team management, Test Lead, Conducting team orientations, Trainings and Presentations.
Understanding the Customer Requirements with Product & getting it delivered on time with quality.
Tracking the product/feature starting from the product team to engineering to Production environment.
Trouble shooting the Production issues in the local environment.
Conducted Product Verification / Quality Analysis Audit.
Reviewing the Test Cases and approving the same. Preparing status reports.
Responsible for ensuring that all allocated tasks are processed in a timely and efficient manner and in line with
Test estimates.
Weekly status reports of tasks completed & tracking the same.
Capable of discovering software bugs, and verifying bug fixes
Extensive experience in working in waterfall model & agile / scrum methodologies.
Mentoring and supporting the testing activities and interacting with cross teams for problem resolutions.
Excellent verbal and written communication skills and knowledge of good documentation practices which
proven to co-ordinate with team to get efficient results and also Capable to adopt and learn new tools,
techniques and approaches.
EMPLOYMENT HISTORY
U2opia Mobiles Pvt. Ltd, Gurgaon
Test Lead April, 2012 – Till Date
WESLEY CLOVER Comm. Sol (Now Amdocs), Gurgaon
Senior Test Analyst Sep, 2010 – March, 2012
INFOSYS TECHNOLOGIES LTD, Pune
Technology Analyst Sep., 2006 – Sep, 2010
HUTCHISON ESSAR (Now Vodafone), Shimla
Network / Telecom Engineer July, 2005 – Aug, 2006
SKILL SNAPSHOT
Operating System Sun-Unix, HP-Unix, Red Hat Linux, Cent OS, Windows 9X/XP, Solaris 10.0
Test tools Test Track, Test Case Manager, Test Link, Mercury Quality Center
Bug tracking Mantis, Bugzilla
Scripting language Unix Shell Scripting
Web technologies JAVA API Testing, Advanced REST Client, HTTP, SOAP UI, Apache Tomcat
Load tools Cisco Landslide
Agile Tool Rally
Other tools Putty, WinSCP, Eclipse, Wireshark, SVN, Emulators, Simulators,
Database MySQL
EDUCATIONAL QUALIFICATION
YEAR EXAMINATION BOARD/UNIVERSITY AGGREGATE
2011 MBA (Quality Management) Sikkim Manipal University 74 %
2004 B.Tech, I.T Kurukshetra University 68%
12th
2000 Haryana Board, Bhiwani 70%
10th
1998 Haryana Board, Bhiwani 69%
PROFESSIONAL EXPERIENCE
Technical Responsibilities:-
Writing Script Logics and working in UNIX shell scripting.
Automating Deployment, Testing and Release management Process.
Linux and Solaris Server Administration (Packages/rpm, JAVA based processes and WAR installation)
Deployment of JAVA War’s & Testing of the applications in Cloud based systems.
Testing in cloud machines using Facebook and Twitter JAVA exposed API’s.
Test Estimation, Test Execution & Defect Tracking.
End to end WiMAX Call using protocols RADIUS & DIAMETER.
Using tools Service Manager, AAA, Sun Solaris, Ap Test Manager, Landslide, Test Track
Worked in AAA accounting framework of WiMAX.
Understanding of RADIUS/DIAMETER Packet structure, Proxy and Message types.
Experience in Testing of PSTN Products and IPTV.
Experience in Telecom Fulfillment, Billing and Assurance Testing Projects.
GSM, WiMAX, CDMA, SS7, USSD, SMPP, HTTP
Discussing Business requirements with client and making SRS document.
Gap analysis & Mapping document which details scope & all the transactions with their formats & Input output
details.
Preparation of Test Cases, Black-box Testing, System Testing, Regression Test Execution on Flow & Seibel
components and User
Working on tools Visual Source Safe, MS Access, MS Word, MS Excel, Mercury Quality Center, flow, Seibel,
Filezilla, and Component Links as defined by the client.
Major Projects:-
1 Product Name Fonetwish
1. Role / Client Quality Lead / 50 Major operators all over the world
Description Facebook by Fonetwish is an USSD based interactive service which brings the power of
internet to every mobile phone. A user needs to dial *325# from their mobile handset and
enter their Facebook username and password, after which one can access all the features of
Fonetwish. Facebook by Fonetwish sets to empower more and more people across the
country to stay connected with their loved ones through Facebook. JAVA based processes
are used to fetch data from Facebook using Facebook API’s.
Team Size 5
Technology C, JAVA, MySQL
2 Product Name Fonetwish Enterprise Solutions
Role / Client Quality Lead / BBC / OneIndia / TrueCaller / TripAdvisor / Yahoo
Description The Enterprise Solution for USSD services is web based solution for the users who want to
build up USSD based services on one go and who want to use USSD services as a medium
to promote services without using Internet. A user can easily design USSD menus and sub
menu without wasting time in thinking about the logic of creating the application. A menu
driven application can be created and tested on emulator so as to check the proper
functioning of app. All the created are displayed on the Dashboard of the application that
provides the user at a glance view of all the applications.
A Support Ticket Management System is also provided in the solutions that helps users to
generate tickets in order to get their problems resolved by admin.
JAVA wars are configured in Tomcat & Static / Dynamic JAVA based API’s can be
configured in the system to fetch the content.
Team Size 5
Technology C, JAVA, MySQL
3 Product Name Twitter
Role / Client Quality Lead / 20 Operators across world
Description This is Content based twitter. Users do not need to login to twitter. Twitter Application uses
“Application Token” to access data. Content will be based on user location. Trending tweets
on twitter based on user location. User can search for tweets for twitter users.
Various Twitter accounts Id’s will be grouped under the categories. These account Id’s will
be country specific.
JAVA based processes are used for twitter streaming, twitter service and twitter trends for
fetching the data from Twitter using Twitter API’s.
Team Size 5
Technology C, JAVA, MySQL
4 Product Name Facebook Page Like
Role / Client Test Lead / 20 Operators across world
Description Page Like Feature is an USSD Based application. It allows you to Like a Facebook Page.
You can view updates of a Facebook Page. You can Like your favorite Celebrity, Cricketer
& Politician Facebook page & get updates from their pages. You can also Put Comments,
Like Comments and View Comments of your favorite celebrity page. User also gets SMS
Notification after liking a Page.
JAVA based processes are used for fetching the Page data from Facebook using Facebook
JAVA API’s.
Team Size 4
Technology C, JAVA, MySQL
4 Product Name Facebook New User Registration
2. Role / Client Test Lead / Grameen Phone & Airtel
Description Facebook New User Registration allows users to Create their Facebook account without
using internet. Facebook has exposed New User registration JAVA API to U2opia. User
dials *325*101# from their mobile phone and after accepting the Facebook Policy &
providing their Name, Gender, DOB, Password will be able to create his/her account on
Facebook using USSD.
After Creating Facebook account user will be able to invite his friends by providing email
or phone no of his friends. User can also send pre-defined set of messages to their friends
and can also skips directly to *325# menu.
Team Size 4
Technology C, JAVA, MySQL
5 Product Name TISKUS (Social Mobile app to discover & chat with new friends) (iOS and Android)
3. Role / Client Test Lead / Facebook Users
Description This application will help end users to discover new friends & chat with them, based on
their Facebook profile. This will be done in secure and safe way, where disclosing the
private information will be discouraged. Target audience will be 16-25 Age group and
people who are having at least 10 Facebook friends. Targeted for iPhone and Android phone
users. Features Contain: Discover new Friends based on Profile match, Access Public
Rooms, View Currently active My Chats screen, View Activities, View User Profiles,
Earning Tisk Coins, Telling Facebook, Gmail, Yahoo and Email Contacts about the app,
Receiving Notifications and Requests. Doing 1-1 chat, Multi user chat and Public chat.
Team Size 6
Technology C, JAVA
6 Project Name RADIUS Congestion Control Handling
Role / Client Test Lead / Bridgewater Systems
Description RADIUS is operating under normal traffic load. Some adverse events take place on
Subscriber side (e.g. power failure) after the power is restored; there will be a period of
Sustained influx of above normal Level of traffic as subscribers attempt to reconnect to
Network. Incoming traffic level increases and goes above the level of RADIUS Server’s
configured PTR. RADIUS server becomes congested. RADIUS server Congestion control
processing kicks in.
Team Size 6
7 Project Name RMS Location Update by Interim Accounting Message
Role / Client Test Lead / Bridgewater Systems
Description When a RADIUS Accounting Interim-Update is received from the ASNGW, the AAA
Should update the Location (WiMAX-BS-ID) information of RMS RADIUS Type
Session accordingly based on what is presented in Interim-Update message. This Project
Was created to add back the capability to update RMS based on interim Accounting
Messages both for RADIUS & DIAMETER protocols.
Team Size 2
8 Project Name STR Behavior change when it contains Termination-Cause = DIAMETER_USER
_MOVED
Role / Client Senior QA / Bridgewater Systems
Description At YTL, they have Samsung Diameter-based ASN-GW as well as Aricent Radius-based
ASN-GW. After an R4 Handover from Samsung ASN-GW (Diameter) to Aricent ASN-
GW (RADIUS), the Samsung ASN-GW sends a Session Termination Request (STR)
With Termination-Cause=DIAMETER_USER_MOVED. Currently, the Bridgewater
AAA treats the STR regardless of Termination-Cause and Removes the associated
Sessions. This causes the subsequent hand- back to the Samsung ASN-GW to fail since
the AAA no longer has the Session information.
Team Size 3
9 Project Name Alvarion Vendor R3.5 Feature Requirements
Role / Client Senior QA / Bridgewater Systems
Description The intent of this feature is to add support for Alvarion R3.5 Feature Requirements.
Accounting sessions for Eth Flow represents Flow-based Accounting and does not include
IP@ (framed-ip attribute). Because of the missing framed-ip attribute, AAA currently does
not capture Eth Flow related Accounting reports. The goal of this project is to accept flow-
based accounting records even if They do not have a Framed-IP address. Also, there are 3
new TLV's in the Alvarion R3-IF-Descriptor that need to be supported which are Multiple
Static IP:
- IPv4-Addr-Range-Start - IPv4-Addr-Range-End - Static-IP-Add-Indicator.
Team Size 3
10 Project Name Oracle 11gR2 Upgrade in 8.5 Stream
Role / Client Senior QA / Bridgewater Systems
Description The implementation of Oracle 11gR2 on new customer installations as well as the upgrade
path to move existing customers from 10g to 11gR2. This includes upgrade of application
side upgrade packages and application side like RADIUS/DIAMATER, DAL and
Provisioning should work properly after upgrade from 10g to 11gR2.
This project also includes the migration of Advanced Replication to Oracle Streams on
Oracle Enterprise Edition as well as the migration of Snapshots to Oracle Streams on Oracle
Standard Edition.
Team Size 5
11 Project Name ATM Online Implementation (Finacle Service)
Role / Client Technology Analyst / Bank Of Alexandria
Description NPC is the switching system which was processing earlier all the ATM transactions in
Egypt. Transaction will be authorized first and then in the second step it will be settled
through a settlement file. As there was a time lag between NPC to authorize the transactions
there were reconciliation differences surfaced. In order to handle reconciliation differences
surfaced, it was proposed to have the ATM to process the transactions in online mode. Now
transactions will be authorized and settled by Finacle in online mode & will send the
response. NPC will authorize the transaction only if the response code from Finacle is
successful.
Team Size 3
12 Project Name IPTV (Internet Protocol Television)
Role / Client / Senior Test Engineer / British Telecom / OSS-BSS
Domain
Description IPTV is the delivery of real-time streaming TV over broadband IP networks.
Multicast service delivered to many concurrent users. IPTV was designed to work both in
triple play and quadruple play. IPTV enables the delivery of high-quality live TV and Video
on demand over diverse IP network infrastructures.
Team Size 4
13 Project Name FTTP (Fiber To The Premises)
Role / Client / Senior Test Engineer / British Telecom/ OSS-BSS
Domain
Description Openreach intends to provide fiber infrastructure in the access network for the Greenfield
development sites, The products being offered are GEA (Generic Ethernet Access) for voice
and data FIRS (Fiber Integrated Reception Service) For the broadcasting services.
Openreach has selected The FTTP (Fiber to the Premise) technology using GPON (Gigabit
Passive Optical Network) splitter devices that connects the Individual premise to the
exchange using fiber.
Team Size 3
14 Project Name BTWLR3 (Release 500, 510 and 520)
Role / Client / Test Engineer / British Telecom / OSS-BSS
Domain
Description Wholesale Line Rental is a PSTN Product for Telephone Exchange Lines which enables
CPs to offer their own branded telephony service directly to their customers (End Users)
using the Openreach network. Openreach will provide, repair and maintain these lines.
Openreach will provide a consolidated bill to the CPs for all of their services. CPs will set
their own prices and bill their End Users. CSS was the mainframe billing system which
interacts with the Flow Stream via an interface.
Team Size 20
15 Project Name Network Launch (Himachal Pradesh Circle)
Role Network / Telecom Engineer
Description Worked as a Trainee in Network Operations.
GSM-1800 band, SS7, GPRS, CDMA.
RF Survey with MOTOROLA team. Understanding basic Switch fundamentals.
Traffic analysis and calculation of Erlang capacity based on subscriber figure given by
Marketing.
GBT & RTT site requirement and selection.
Checking their exact location and signal strength with TEMS and MapInfo Software tools.
Presentations as per local management & corporate Requirements.
Team Size 10
PERSONAL DETAILS
Father’s name Sh. R.K Goyal
17th March 1983
Date of birth
Marital status Married
Passport Available on demand
Gender Male
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