Customer Service Sales

Francillia Hart

**** ******* **** - *********, ** 28214

*******@*****.*** - 704-***-****

WORK EXPERIENCE

Notary Public

Talent Bridge - Charlotte, NC - June 2014 to Present

*** ***** ***** **. 443-***-**** Notarize Affidavits on loan for investors and lenders. Secure records or

files of all loan documents.

Front Desk Clerk

Laquinta Inn & Suites - Charlotte, NC - July 2013 to June 2014

For Verification of employment call1-800-***-**** code 11474

• Answer incoming and making outbound calls.

• Make, update, or cancel reservations.

• Post charges or payments to the guest account using nitevision programs.

• Verify guest reservation and rent rooms to guest.

Customer service and Sales Agent

MEDCO EXPRESS SCRIPTS - Charlotte, NC - 2008 to 2011

Assist clients with information concerning pharmacy benefit contract.

• Explained benefit cost and deductibles.

• Explained out of pocket caps and co-insurance cost.

• Recognized by management for improving on sales and customer service milestones.

Loss Mitigation Representative

WELLS FARGO - Fort Mill, SC - 2007 to 2008

Mortgage Client Services and Sales

Assisted clients with work out options.

Received inbound and made outbound calls to follow up on work out options and payments.

Responsible for initiating research request.

• Processed payments and updated account information and sent corrected or revised loans.

Contact this candidate