Customer Service Human Resources
Resume:
Direct Opinions
Cleveland, OH. 44131
To: hr@directopionions .com
Subj: Interviewer Position
From: Darren J. Horsey
Attention: Human Resources Department:
To whom it may concern:
My name is Darren J Horsey, and I am applying for the position of Interviewer. I have
worked in the customer service field for more than 20 years, in and out of the United States
Military. I have the experience of direct customer service, inbound and outbound calls. I
have had the opportunity on the sales floor, and as an account representative. With my
overall previous customer service and pubic relations background, I believe I am a good
candidate for one of your Interviewer positions.
I have also had the opportunity to work for a research firm while living in Tucson in the
early 1990's, and I loved the work. Direct customer contact and involving and evolving
myself with the customer and his concerns and opinions. With my knowledge and
experience, I believe I would be an asset to an already prosperous company. I am currently
going to school online, attending Grand Canyon University, completing my bachelors of
Arts with 49 more credits to complete.
Please consider me for the position of interviewer, I will be a key team player and be a
direct result of your firms growth in the industry of research and information collection.
Sincerely,
Darren J. Horsey
1735 N. W. Grand Ave. #239
Phoenix, AZ. 85007
email: ******.******@*****.***
Darren J Horsey
1735 N W Grand Ave.
Apt. #239
Phoenix, AZ. 85007 :
Email: ******.******@*****.***
Objective: To obtain employment with a prospering company where I can utilized my
military experience and knowledge and skills, also to learn.
Work Experience
1984 – 1990 United States Navy USS America CV66 Norfolk, VA
Yeoman-Personnel Clerk
Provided all phases of administrative functions for the Executive Department on
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board the Carrier. Responsible for weekly Combat Death/Injury Report. Scheduling
TAD orders for sailors school dates. Clerical functions consisted of filing, typing,
processing military I.D. Answering phones, and mail pickup daily. Attached to
Safety Department, inspecting spaces on board carrier utilizing MSDS Safety
procedures and issuing safety chits.
Job Responsibility 2
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Job Responsibility 3
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1990 1991 United States Marine Corps Paris Island S.C. RE
1 Honorable Discharge 0311 Basic Infantryman
1995-1997 United States Regular Army Job Title Ft. Leonard-wood, MO
Re-1 Honorable Discharge 88M Transportation Specialist 2000-
2007 Army National Guard Full-Technician GS-4 Baltimore, MD Job RE-1
Honorable Discharge 42A/88M 13/B Military Personnel Clerk
2009 2010 Data Pak Service 2320 W. Peoria Ave SuiteD131 Phoenix, AZ 85029
Customer Service Rep Inbound / Outbound
• Provided Inbound/Outbound account information, credit card verifications and
• Product Knowledge, product orders,merchandise exchanges,returns and
exchanges.
• Provided Product knowledge to clients, and promotions and Up-selling of Products.
• Maintained Strong Organizational Skills and attention to detailed, computer savvy.
2010-2013 Veterans Hospital Bob Stump VA Prescott, AZ. 500 N Hwy 80 AZ(Work-Study)
. Member provided all clerical functions, data entry, ordering supplies, answering
phones, messages, filing, faxing, and knowledge of Veterans Hospital Supply Sys
. Maintained a working knowledge of Safety related procedures, updated MSDS
manuals, and inspected Facilities Management Spaces on daily basis.
Education
2010-2013 N/D Yavapai College Dual Degree in Social Work and Human Services
2014 Present Grand Canyon University – Phoenix AZ. Bachelor BA Religous Studies
B.S. And Counseling concentration in Addition
Computer Skills
MS Excel
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Power Point
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MAC/Linux
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References
References available on request
Contact this candidate