Supervisor Quality

SEAN PALMER[pic]

*** ***** ******* ** . ****** Pass, OR 97527

*************@*****.*** . 541-***-****

Objective

My career objective is to utilize my education and career experience to

obtain a challenging operations position.

Skills & Strengths

Leadership Quality Improvement Kaizen

Leader

Business Acumen WIP Reduction Mechanical Aptitude

Safety Improvement Waste Reduction Culture

Development

Professional Experience

Fleetwood Enterprises, Riverside / Chico, Ca 1994 - 2001

Production Team Manager

. Supervisory assignments included fabrication and lamination of

motorhome components.

. Fiscal responsibilities included capital expenditure proposals and

manufacturing overhead account responsibilities.

Manufacturing Services Engineer - Motorhome Division

. Development and maintenance of motorhome division's labor hours.

. Adhesive / sealant testing and qualification.

. Research and development of new manufacturing methods technologies.

Motorhome Division Quality Improvement Manager

. Integrated Lean Manufacturing within the division's Crosby TQM

process.

. Formed and chaired the Operations Quality Council which standardized

the motorhome division's product quality.

. Assisted manufacturing centers with key quality issues

Senior Production Team Manager

. Responsible for 7 off-line departments and 2 line departments with

approximately 160 associates.

. Team leader for multiple Pre Production Planning events.

. Increased single shift capacity of plant from 55 units per week to 100

per week.

Norfield Industries, Chico, Ca 2001 - 2002

Operations Manager

. Responsible for Design, Product Development, Materials and

Manufacturing of various automated door-jamming equipment.

. Team Leader for multiple Kaizen events.

. Increased single shift capacity of manufacturing through implementing

a pull system, cell development, improving material flow and visual

controls

National RV Inc, Perris, Ca 2002 - 2003

Director of Manufacturing - Motorhome Division

. 2002 - 2003 Responsible for complete fabrication and assembly of

Sea Breeze, Dolphin, Tradewinds and Islander Motorhomes.

. This responsibility included 2 assembly lines, Fiberglass Plant,

Paint facility and a Thermal Forming operation. Headcount 700

employees. Annual sales $300M and $35M operating budget.

Director of Operations - Trailer Division

. Responsible for the complete Design, Development, Material

Procurement and Production of the Sea Breeze, Splash, Ragen, Blazen

and Surf Side product lines, $30M annual sales.

. New production line start up for the Ragen and Blazen products.

Alfa Leisure, Chino, Ca 2003 - 2008

Director of Engineering-

. Responsibilities included Design, Development and maintenance of the

print packages for Motorized and 5th Wheel divisions.

. Manufacturing Engineering, Production Tooling design and procurement.

. Developed patent concepts and patent maintenance.

. Material and component testing.

Operations Manager - 5th Wheel Division

. Responsibilities encompassed Production, Design, Development,

Material Procurement, Service and Customer Service.

. Reduced: labor costs 15% ($1M annually at $25M annual sales),

Warranty 3.2% ($1.5M), reduced internal quality discrepancies 38% and

WIP 67% ($1M).

Western Region Sales Manager - Motorized and 5th Wheel Division

. Generated top Alfa sales revenue $14M for both motorized and 5th

wheel products at 23 dealerships in 17 western states.

. Responsibilities included scheduling chassis and production units,

customer service, product feedback, dealer relations, prospecting,

sales training, RV shows and rally participation.

. Analyzed dealer inventory and turns.

Paint Body Vinyl and Graphics, Fontana, Ca 2008 - 2011

Sales

Responsible for Sales of the following services:

. Refinishing of Fleet and Specialty Vehicles.

. Graphic Vehicle wraps and cut vinyl.

. Emergency Vehicle PM & Service.

. Increased Fiscal Year 2010 sales by 15% with new clients.

Linx Technologies, Merlin, Or 2012 - 2014

Director of Operations

Responsible for the following:

. Material Procurement - reduced inventory 1.2 M.

. Production - reduced labor as % of sales from 2.5% to 1.9%.

. Shipping / Receiving / Pack out, set up packing materials Kanban.

. Customer Service - Book orders, process RMA's and forecast monthly

revenue.

Education and Professional Development

. California State University Chico - B.S. Manufacturing Engineering &

Minor in Business Administration

. Certified Manufacturing Technologist #2060648

. DuPont STOP Safety Training,

. TPS (Toyota Production System) Training

. TBM - Shop Floor Kaizen & Managing Daily Improvement

. Zenger Miller Frontline Leadership,

. Development Dimensions Interactive Management

. NCRC (National Career Readiness Certificate) - Gold Level

. Member of SOHPEC - Southern Oregon High Performance Enterprise

Consortium

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