Developer Customer Service

PROFILE

Accomplished Senior Software professional with 15+ years experience in

application design, architecture, and deployment in web and client

environments. Record of success in leading teams and projects that have

increased revenue, as well as savings. Well-versed in software development

life-cycle and skilled architect. Recognized for ability to lead, build

relationships with key personnel, and complete projects on time.

Exceptional developer with skills to create, design, and implement

enterprise solutions for clients.

QUALIFICATIONS

. 16 years experience in development, administration, and architecture

. 5 years experience in IT Team Management

. 12 years experience in Project Management and Business Analysis

. 4 years development experience with Java, using Eclipse and Rational

Application Developer IDEs

. 9 years Web development experience in HTML, CSS, JavaScript, and XML

. 1 year experience in Web and Mobile App development in jQuery, HTML5,

Bootstrap, Kendo UI, and AngularJS

. 4 years development experience with XPages

IBM, Denver, CO 2011-Present

Position: Senior Architect

. Lead the development team to develop a billing and invoice management

system using Lotus Notes for IBM's Asia Pacific offices, incorporating

Java servlets and JSPs

. Lead the development team in developing a dynamic, plug-in process for

Lotus Notes-To-DB2 updates, using LotusScript, XML, and Java servlets,

where no coding experience is required

. Lead the development team to develop application to process and track

all Business Partner Support Organization (BPSO) Transaction Management

Records (TMRs) for USA, Canada, and Latin America

. Develop IBM Speakers Bureau application to nominate, track, and

schedule outside speakers for internal meetings using XPages

. Develop Global Client Dashboard mobile app for IBM customers to review

and monitor all contracts and hardware transactions with IBM using

Kendo UI and AngularJS

. Develop Client Insight & Proposal (CLIP) web application to track all

sales proposals to potential IBM clients using Kendo UI, AngularJS,

Spring, myBatis, and DB2

. Assist the development team to develop timecard application to record

all contractor hours, email approvals, and return signatures

. Develop database to track all existing databases on all Domino servers,

including assignment to the correct owner and collecting current

statistics

. Build relationships with management personnel in multiple countries and

cultures

Analyze current business processes and provide solutions to increase

internal savings

GROUPWORK SOLUTIONS INC., Denver, CO 2006-2011

Position: Senior Architect

Customer: IBM

. Developed Hourly Service Invoice (HSI) application to bill customers

more efficiently, using DB2 as back end

. Developed reporting application for delinquent bills, working with

Lotus Enterprise Integrator (LEI) and DB2

. Developed application to track all xSeries Lease agreements with IBM

customers

. Maintained Automation Insight (AI) database used for tracking all

development enhancements, new application requests, and project

charting/tracking

. Maintained Express AR (Accounts Receivable) database used for tracking

AR transactions, using MQSeries and Java

Customer: State of Florida Office of The Attorney General

. Architected the Victims of Crime Act (VOCA) Grant application process

XPages application

. Analyzed and documented the current database as well as additional

paper processes and build development roadmap

. Led the development team as well as contributed in building the VOCA

Grant application using XPages, Java, and JavaScript

Customer: Catwalk Consulting

. Led the development team on a new engraving worksheet process for

client's Contact Management application Assisted in enhancing the

existing Contact Management application with new functionality in

customer opportunity-to-quote process

. Performed upgrade of Lotus Foundations software for company's clients

Customer: Covidien

. Led the Microsoft Sharepoint migration development team

. Analyzed current environment and provided direction to increase

customer service response time

Customer: LHI Framing

. Led the development team on moving current Lotus Notes client-based

Operations application to XPages

. Maintained and administered the current Lotus Notes environment

INFORMATION INTEGRATORS INC., Los Angeles, CA 1998-2006

Position(s): Senior Developer; Senior Architect

Customer: Computer Sciences Corporation (CSC)

. Developer on Computer Science Corporation's (CSC) Genesis project

including updates to GEMS Changes Requests and GEMS New Hire Lotus

Notes-based systems

. Lead Developer on CSC's CareerSource Suite (Staffing Tools,

CareerSource, Job Fairs) Domino-based web applications redesign, using

JavaScript, and DHTML

. Lead Developer on CSC's Australia Office conversion to Staffing Tools

Domino-based web application

. Developer on CSC's Consulting Group conversion to Staffing Tools Domino-

based web application

. Lead Developer and Analyst of Domino server architecture assessment and

recommendations for CSC's client Westinghouse

Customer: Los Angeles County Child Support Services Department (CSSD)

. Business analysis of customer's various paper processes; developing

into automated, Web-enabled applications; and implementing and

publishing these applications in customer's Intranet and Internet

. Developed all Human Resources applications from paper processes to Web-

enabled intranet applications

. Developed Client-based applications into Web-based applications and

maintaining the applications on both platforms

. Lead Developer in Domain Name and Organizational change in Lotus Domino

. Lead Developer in Lotus Notes Technical Support

. Managed multiple projects concurrently, while meeting deadlines and

providing continual development enhancements

. Installed, configured, and maintained an organization of Domino R5/6

servers and Notes R5/6 users, from inception to completion

. Registered and maintain servers, users, and groups (recertifying,

moving, renaming, and recovering)

. Troubleshoot and corrected domain access problems; network/protocol

problems; connection/replication problems; and directory and user

problems

Customer: Advanced Systems Group (ASG)

. Designed Advanced Systems Group's website

. Designed Advanced Systems Group's internal Maintenance Renewals

tracking database and integrate with WebSphere Portal

. Convert an ASG client's Operations database to a web-based application

Customer: Los Angeles County Department of Public Social Services (DPSS)

. Developed and maintained Lotus Notes workflow engine for various

applications for Los Angeles County Department of Public Social

Services (DPSS)

. Lead Developer in migration from Lotus Notes 4.6 to Lotus Notes R5 for

10,000+ users

. Converted and enhanced Lotus Notes 4.6 applications to Lotus Notes R5

. Developed client-based applications into web-based applications and

maintaining the applications on both platforms

. Managed multiple projects including:

. Automated payment system; employee roster; government assistance

application approval process; records management; travel request and

expenses reimbursement; and procurement process

. Business analysis of various paper processes to convert to Lotus Notes

applications

. Web-enabled and implement these various Lotus Notes applications to the

DPSS Intranet

. Analyzed, developed, implemented, and maintained the first automated

payment application at DPSS

. Supported and maintained the Lotus Notes Application environment to

ensure an efficient, current, and accurate environment

. Facilitated training classes for managed projects, including all

technical support

CERITIFICATIONS

IBM Certified Advanced Application Developer - Lotus Notes and Domino 7

IBM Certified Advanced Application Developer - Lotus Notes and Domino 6/6.5

CLP Domino R5 Principal Application Developer

Microsoft Certified Professional (MCP)

EDUCATION

Bachelor of Arts - May, 1993

John Carroll University, Cleveland,

OH

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