NILAM SHAPARIA
*****.*************@*****.***
Contact no: +1-732-***-****
Objective
Seeking for a full time job
Educational Qualifications
Bachelor of Arts in Sociology with Second Class in year 1997 from
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Saurashtra University.
Bachelors in Labors Law 1 st year with Second Class in year 1998
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from Saurashtra University.
Experience
Icy Spicy icecream parlor(May 2010-May 2012)
Role:
Handling customer complaints & queries.
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Ensuring high standards of customer service are maintained .
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Cash handling.
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Working to ensure standars of hygiene are maintained and that the
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restaurant complies with health .
Supervising the work of people working in the shop.
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Key Skills
Reliable & people’s person.
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Good Communication skills, hardworking, friendly & adaptable by
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nature,self starter.
Languages known: Gujarati, Hindi, English(read & write).
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