software support engineer

Vivek Guleria Address: B-**,****, Luxmi Nagar, Jassian Road, Haibowal Kalan, Ludhiana, Punjab-141001 Tel.: (Mobile) 991-***-****,998-***-**** Email: **************@*****.*** JOB OBJECTIVE To obtain a responsible and challenging position where my education and skills will have valuable application in achieving the organizational goal. Ability to play multiple roles, having strong emphasis on quality software development and provides a challenging technical track career in an application development environment PROFESSIONAL PROFILE I am an enthusiastic, hands-on IT professional with 2.5 years’ experience in Support Engineer. I have a proven track record of managing and maintaining accounting and inventory software, and adopt a meticulous approach to ensure the smooth-running of business operations. Qualified to industry standards, I enjoy closely following the latest changes in technology and apply this to my duties wherever relevant. EDUCATION BCA from Punjab University in 2011 with an aggregate of 69% XII from PSEB in 2008 with 68% Xth from PSEB in 2006 with 60% ACHIEVEMENTS Acted as a Captain of winning team in Softball / Baseball at State Level Won 2nd Prize in Math Quiz Competition in College Received District Level Certificates in Softball and baseball ORGANISATIONAL EXPERIENCE From May, 2011 to Jan,2014 worked with J.R.S. Computer Consultants Pvt Ltd, Ludhiana as a Support Engineer. Responsibilities To Plan, Organize, direct Control and evaluate the operations of the information systems of the Company. To understand Customer requirements, specifications for different projects. To design, develop, implement and provide solution for the requirements. To develop software as per design. To supervise, provide support during installations and implementation of ERP. To provide training and giving solutions to client users. Presently working at Hero DMC Heart Institute as Clerk cum Computer operator.

IT SKILLS Programming Languages: C, C++ Scripting Lanuages : HTML,Vb.net Operating Systems: Windows XP, Windows Vista, Windows 7 Packages : Microsoft Office7 RDBMS : SQL, Oracle 10g: SQL, PL/SQL, CERTIFICATIONS TRAINING Title: Oracle 10g (DBA) Organization: NIIT, Chandigarh Details: Oracle Database 10g is Oracle’s revolutionary new grid offering for database administrators, Which include breakthrough self-management, storage management, and clustering features. It is designed to relieve system administrators from repetitive, low-value administrative work and provide them with an opportunity to increase their value and expand their technical skills. Oracle database is generally implemented in large scale organisation managing voluminous amount of data and users. PERSONAL DETAILS Date of Birth: 31st August’1990 Nationality: Indian Languages Known: English, Hindi and Punjabi