Management Project

MANISH R DHOTE

Telephone: +91-942******* / 776-***-**** E-mail: ***********@*****.***

Looking for Senior Level positions in the field of IT with an organization

of repute

Lead QA ~ Scrum Master

Preferred Domains: Mobility / Telecom, BFSI and Security

PROFILE SNAPSHOT

. Dynamic, result-driven technical professional and a Cisco trained

Scrum Master with 11+ years of total software industry experience and

3+ years of experience in steering QA teams.

. Presently associated with CISCO Systems India Pvt. Ltd., Pune as Lead

QA - SM.

. Extensive experience in QA field involving planning and Project

Management (Water Fall and Agile experience) for delivering world

class software products to the clients.

. Proven abilities in managing the entire gamut of People Management

functions with expertise in project performance assessment,

requirements definition, software testing, and quality assurance.

. An expert in Test Planning, Test Scenarios & Cases Preparation, Test

Execution and other phases of testing cycle. As an Agile Product Owner

demonstrated abilities in managing App Security projects.

. As a Scrum Master (4+ years' experience), demonstrated abilities in

Product Testing, Requirement gathering, Analysis, Defining PoC,

testing and deployment to customer site, Test Planning & Strategy,

Test suite development and execution, QA reporting, Maintaining

Automation Framework, Functional, White Box and Performance and

Testing, and Big Data testing.

. Hands on experience in the following domains:

V Infrastructure, Data Center / Cloud Platform: openstack private /

hybrid cloud, Unified Communication System, High Availability system,

Cluster, Geo Redundancy System, Virtualization (VMware), Cloud

Computing, Highly Scalable & Available Server Infrastructure,

Orchestration: Puppet for VMware

V Mobility / Analytics/ Telecom: Mobile APP testing (IOS / Android) EMS,

NMS, Policy (PCRF SPR DB, DIAMETER Gx, IMS), Mobility & Policy

Management 3G / 4G Systems, ANDSF, Mobility Workflow & Reporting,

Network Management System, Telecom Billing, Data mining and Analytics

product testing, ETL / Warehouse and BI applications integration

V Security: Cisco CSDL, Symantec Norton AV & Backend and Workflow System

V Storage: Cisco Mobility Storage environment, Backup Purging system, DR

V BFSI Domain: Global + Asset Management System (SunGard), FINACC

. Impressive track record of achieving excellence in Project Delivery

and driving business across complex and challenging environments and

implementing tools, processes and methodologies.

. Recognition and awards received from Cisco, Symantec, SunGard

(Innovation, Excellence, Best Employee, A++, STAR)

. An analytical thinker and an exceptional problem solver with

impressive communication and interpersonal skills.

CORE COMPETENCIES

Project Management Quality Assurance PO

/ Requirement Gathering

Stakeholder Management Test Management

Agile Coach/Scrum Master

Team Management Cloud/BigData Platform

Strategic Planning

NFT, Security Testing SDN, Infrastructure, IoT

System Test

PROFESSIONAL ACCOMPLISHMENTS

CISCO Systems India Pvt. Ltd., Pune

Dec'09-Dec'14

Lead QA - SM

BU: SWAG (Software Application Group)

Leading Cloud, Big data, ACI, IOT, Mobility product / App testing projects:

. Distinguished efforts in efficiently handling Digital Enterprise

Product testing and achieved very high customer satisfaction.

Successfully rolled out phase -1 plan and working on phase -2 for IOT

(Internet of Thing / everything) Mobile App testing.

. Holds the credit for rolling out Openstack private cloud

infrastructure and puppet lab VMWare platform based Mobility product

to Tier-1 customer like VF, AT&T. Leading Multiple provisioning and

orchestration projects

. Mobility Unified Reporting and NMS System: Mobility Workflow Product

Testing: Led Unified Reporting Product and responsible for test plans,

and on time QA signoff as per the product release schedule.

. Contributed towards improving performance by leading various testing

activities for scalable, real-time analytics platform that adapts to

different customer environments and use cases. Achieved highest

customer credit for testing ANDSF (Access Network Discovery and

Selection Function) + hotspot n/w offloading in mobile n/w (3G / 4G).

Led Cloud App Testing over IoS and Android.

. Successfully completed many PoC (SPR Big data, ANDSF, Cloud Computing

Mobile event data and Cloud platform App Testing) and successfully did

customer demoed in US Mobile conference to Tier-1 customer. Defined

customer lab setup and built system test team on functional and

automation.

BU: MITG (Mobile Internet Technology Group)

. Responsible for Policy control and Charging product (DIAMETR Gx, Gy,

Rx) testing activities on area: Virtualization (VMware), Cloud based

UCS server, Storage Management system, Big data DB system (SPR), load

balancing, SON Continuous Integration Testing, Telecom billing system

HA and GR system testing.

. Leading QA team on platform enterprise product + Storage APP Testing:

Cisco Mobility qualification on UCS server, IBM Blade server SAN,

Cluster Based APP testing including Oracle RAC, Load balancing High

availability, Data Synchronous Mirroring, Geo redundancy,

Internationalization, ISP provider simulation, Big data testing, NMS,

Backup and recovery product.

. Ensured a very high level of security compliance for Vodafone by

working with Agile team from CSDL IBM Security AppScan Enterprise,

Codenomicon etc

Key Accomplishment:

. Ensured effective coordination for the operational requirements and

efficiently monitored the SLAs, Quality metrics and monitoring for

ensuring timely project delivery and process compliance.

. General test plans, performance test plans, scale test plan, and

failover test plans maintained throughout the project.

. Initiated process improvement and implementing innovative tools and

processes in the field of QA, which improved the team's performance

and helped in the delivery of projects within the predefined time and

quality parameters. Agile / Scrum and successfully executed Scrum

Master role for NFT and GR product test & continuous integration.

. Pivotal in Driving Recruitments, training programs, building &

mentoring high performance teams and people management activities.

Increased the team strength of Quality Assurance engineers from 2 to

32. Mentored & Trained team on Mobility projects.

. Product test owner role performed during US Visit with Tier-1

customer. Managed successfully QA team including vendor's small size

team from Aricent, Infosys

. Achieved high CSA ratio for both BU and almost 75% received product

booking out of PoC and remaining in pipe line.

. Worked very closely with the team for building business efficiencies

and innovating service offerings.

. Stellar in implementing innovative tools and processes, which enabled

delivery of projects within the predefined time and quality

parameters.

Symantec Corporation, Pune Sep'06-

Dec'09

SQA (Role: Test Lead and IC), R&D Group: Symantec Security Response and

Technology (STAR) & NORTON AV Group, Domain: Security, Platform,

Virtualization, NMS and Storage

. Led a team of Quality Engineers and executed multiple projects, some

of those independently and with global test team. Coordinated with

Global team (USA and Dublin). Published Product QC weekly status to

Global team used by global customer.

. Submitted Test coverage and progression testing analysis report.

Distinguished contributions as a member towards Project process

setting committee (GPSC) team

. In Agile environment, Improved developer productivity to 65% by

solving configuration issues, freeing developer resources to work

solely on coding issues. Monitoring throughput and performance at all

levels of the application. Identifying and troubleshooting problems

solutions.

. During implementation of the SRI Engineering Tier-3 development team,

facilitated the creation of Europe and US Customer Interaction Center

(CIC) processes, ensuring all teams had necessary resources,

eliminating difficulties due to opposing labor hours and time

differences. Our team has achieved 24*7 work pattern by contributing

in setting team at Japan, Pune India and Culver City USA. Achieved

100% of customer satisfaction goals continuously

. Contributed to case handling process templates for Security Response

lab, Development, and QA in order to ensure resolution and

comprehension of original problem. Mentored team on regression manual

and automation task

SUNGARD, Pune. (Fortune 500 company) Jan'o6-

Aug'06

Sr. QA Engineer (Automation Lead Role), Project Details: Global plus -

Asset Management Domain: Finance

. Led team of 2 QA for design, develop and maintain automation

framework. Test automation harness development, Regression testing

using Win -Runner, & test director. Performed extensive functionality

testing on IBM AIX system and successfully completed WinRunner code

porting task on QTP.

. Published Product QC weekly status to Global team and generated Test

coverage and progression testing analysis report submission.

. Developed test plan for .Net based product and extensive testing done

using QTP. Accomplishments: Got best employee (STAR) award for

performing excellent task in Global plus projects. Due to automation,

service request resolution time come down by 45%.

Aztec soft (now Mind tree) Jun'02-

Dec'05

Software Development Engg in Test [SDET], Domain: Platform - Microsoft and

NMS

Role involved in testing Microsoft product BU and other:

. Visual Studio 2005(VSTS) Source Control and Work Item Tracking

. USMT Automation tool (Windows Vista - Long Horn)

. Led testing activity for NMS product testing for IP Switch

SDE: (Intricus Software Pune + Extandon Inc USA, Product based company)

Soft Modem (ADSL) Role involved development and testing "software DSL

Modem". Successfully tested code optimization (white box) project task

using Intel performance Analyzer tool. Define GUI App Development.

Product QA and development

Technical Role and Responsibilities:

Led a team of 2 Jr. Engg, Black and white box test, ADSL performance

testing, API testing, WHQL driver test report. Handle User and Develop

version of product.

Consultant (STE): Scholostics Technologies (I) Pvt. Ltd Pune

FINACC: is software specially designed for maintaining finance & accounts.

DCSWare USA: Finance Transaction, payment methods and Inventory management

Website Testing MonoID2.0: NMS, data analysis product testing.

Roles and Responsibilities: PoC, Product testing: Planning automation

framework development using Winrunner7, Functionality, performance and

white-box

ACADEMIC

. International Executive MBA (IB & Finance) from United Business

Institutes, Brussels, Europe, with Grade: FIRST CLASS, September 2012

. B.E. (Electronics and Telecommunication) Government College of

Engineering Pune (COEP), With Grade: FIRST CLASS, August 2002

PROFESSIONAL CERTIFICATIONS

. Cisco Project Management, Team handling, Team performance management,

Planning an Effective Business case, Customer facing, 7 Habit Highly

Effective People Foundation Program

. Symantec Certificate Training on Security Fundamentals, Security:

Overview & Best Practices, Security QA, and Advanced Presentation

skill.

RECOGNITIONS & AWARDS

. Cisco Innovation award for "Openstack private cloud platform

successful deployment to Tier -1 customer";

. Cisco Always Do Right Thing award for "leading Cisco security product

testing, HA, Scale and customer engagement work";

. Recipient of Cisco Best Employee Awards on multiple occasions;

. Cisco Achievement Award (CAP) for resolving all top priority business

issues for Vodafone;

. Symantec Innovation award, A++ (Excellence Award), Spotlight,

. SunGard Best Employee Award

RESEARCH CONTRIBUTIONS AND PRESENTATIONS

. Intellectual Property contribution (Patent)

- Contributed to Patent filter committee through Symantec

Intellectual Program in November 2006 and November 2008

respectively and short-listed name in Symantec's inventor's (India)

list for the same year.

- Patent pending: 2 @ Indian Patent Office, Mumbai

. Book (Int'l Publication) / Research Journals Publication /

Presentation

- Authored an Engineering Book entitled: Cloud computing performance

testing and a Management book on Corporate (Finance) Governance

(EMBA Project)

- Published / Delivered Technical and Management white paper / talk

presentation in company's important events including IEEE, topic

such as workflow performance testing, Collaboration, Presentation

skill, coding methodology (white box testing), security QA,

capacity testing etc.

TECHNICAL SKILL PROFILE

Project Management and Tools

Software Engineering: Microsoft Project, Project Viewer Central, Visio,

Office, Perforce, VSTS (Team System 2005), EchangeMan, Etrack (defect

management tool), and Cisco, Symantec internal tool.

Cloud & Bigdata: Private (Openstack) and Hybrid cloud, Puppet

(Orchestration)

Virtualization: VMware/HyperV/Esxi software/ Vcenter / Data Center

technologies

Performance Test Tool: dsTest (Mobility product performance testing),

seagull, VSTS (Load testing, Profiler), SQL: Profiler, Sentry & DB Tuning

tool, Network monitoring tool, Intel Performance Analyzer, Database tuning

advisor tool, JMETER

Regression Test tool: Cucumber (Java) Ci tool, Selenium, VSTS, Test

Director 8.6, QTP, WATIR, WATIN, Auto It, Test Complete QA, SOAP UI

Customized Test tools: Defined functional and non-functional cases

Programming languages: core Java, SQL. Scripting Languages: Shell, python

Development Tools: Eclipse Juno, Visual Studio version: 2005 / VSTS

Database: MS SQL, Mongo DB, Big data -NON SQL Mongo DB Integrated, Oracle

Web servers: APACHE (UNIX platform), MS - IIS

Operating System: Unix/Linux (Solaris/RedHat/AIX), Windows flavor & Mobile

OS

Platform Server: Cisco UCS, IBM Blade, Sun Solaris, Windows Server

PERSONAL DETAILS

Present address: Indrapuram, S.No. 44A, Building B, Flat No. 128, Near BSNL

Telephone Exchange, Dehuroad, Kiwale, Pune-412101.

Date of Birth: 11/10/1980

Passport No.: J9280635 (Valid till 26/05/2021) US B1 VISA valid till

2023[pic][pic][pic]

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