Front Desk Services
Resume:
JANNIE HARRISON
*** ****** ******, *********, ** 19464
**************@*****.***
OBJECTIVE: Human Services Position
CERTIFICATIONS AND CLEARANCES:
C.P.R 2013 FBI Clearance 2011
PA Child Abuse Clearance 2011 National Criminal Background
Clearance 2011
EDUCATION
Chestnut Hill College
Major: Administration of Human Services
2014-Present
Chestnut Hill College
2013-2014
Major: Human Services
Bachelor's Degree: Human Services
Montgomery County Community College, Pottstown, PA
2004-2013
Major: Human Services; attained Dean's Commendation List
Associates Degree: Human Services Gerontology
EXPERIENCE
Volunteer/ National Organization for Human Services Las Vegas, NV
10/21-24/2014
. Greeted members and presenters
. Helped prepare displays
. Participated in seminars
Shelter Monitor / The Salvation Army Inc., Pottstown, PA -
11/12-10/14
. Monitor residents' activities in a homeless shelter
. Schedule client assignments
. Provide informal counseling to consumers
. Distribute medication when necessary
Intern / Central Montgomery MH/MR Unit-Norristown, PA-
1/12-5/12
. Co-facilitate groups
. Conduct individual interviews
. Facilitate client in identifying treatment plan goals
Cleaner / Pottstown School District-Pottstown, PA- 10/11-Present
. Responsible for maintaining clean premises and monitoring building
security and safety.
Program Director / Olivet Boys & Girls Club-Pottstown, PA -
12/07-2/11
. Trained and supervised staff; monitored community service staff
. Coordinated and implemented activities
. Provided community outreach services
. Utilized conflict management skills with parents, staff and club
members
. Used effective management skills in meetings, training sessions and
mediation between staff and supervisor.
Food Pantry Assistant / Pottstown Cluster, Pottstown, PA -
10/09-5/10
. Received and sorted donations and ensured safety of donated foods
. Supervised community service persons and volunteers
. Maintained high ethical standards when dealing with clients, including
strict adherence to client confidentiality.
Front Desk/File Clerk / Gaudenzia, Inc.- Norristown, PA-
8/06-6/07
. Managed front desk, reception area in a drug and alcohol treatment
center
. Maintained records of program participants and employees
. National Organization Human Services- Student Member
.
. Utilized crisis management and conflict resolution skills
Shelter Monitor / The Salvation Army Inc., Pottstown, PA -
Temporary 8/05-11/05
. Monitored residents' activities in a homeless shelter
. Scheduled client assignments
. Provided informal counseling to consumers
. Distributed medication when necessary
Medical Records Technician / Prison Health Services-Norristown, PA -
10/99-8/02
. Filed patient charts and processed record requests
. Transcribed doctor orders and performed data entry
CERTIFICATES:
. Medical Billing / Pioneer International, Norristown, PA 1998
. Advancing YOUTH Development 2008
. C.A.T.C.H (Coordinated Approach to Children's Health) 2008
MEMBERSHIPS:
. Montgomery County Community College Alumni
. National Organization for Human Services
Contact this candidate