Manager Management

PROFILE

Snehasis Guha

Contact No: +91-997******* Email ID: ********.****.****@*****.***

Highly motivated and energetic professional with almost 4 years of experience in general software testing -

GUI and operations management. Proven ability in planning and execution of different projects. Ability to

lead, train and maintain an enthusiastic, productive staff.

SPECIALITIES

• Internet Technologies, Black Box Testing, GUI Testing

• SQL, Base SAS, Statistical Data analysis

• Experience in using Data driven, Method driven and Module driven Framework.

• Windows XP,7, MAC OS, Proficient in Microsoft Word, Excel, Outlook, PowerPoint

• Panasonic and Phoenix Emulators, Power DVD, Quick Time Player, Netflix, iTunes

• Excellent written and oral communication and interpersonal skills

EXPERIENCE AND PERSONAL TRAITS

Technicolor India Pvt. Ltd. Bangalore,

India

Account Manager October 2014 to

present

Roles and Responsibilities:

• Responsible for all client communications, conflict resolution, and compliance on client deliverables

• Planning projects and managing assets.

• Reviews all major deliverables to ensure quality standards and client expectations are met

• Ensures that all processes and procedures are completed, quality standards are met, and that

projects are profitable

• Maintaining two-way communication between the Client and internal departments to keep an eye on

milestones and to raise concerns if any of them are at risk

• Monitoring the products and production process to keep things on schedule

Deluxe Digicaptions India Pvt. Ltd. Bangalore, India

QA Engineer February 2011 to

March 2012

Client Lead April 2012 to

June 2014

Senior Client Lead June 2014 to

October 2014

Key Contributions:

• Built Fox SD Menu Navigation testing team from ground up. Made test plans, trained all the new

members, managed the work flow with proper assignment and tracking all the projects.

• Spearheaded the initiative to achieve 100% accuracy that resulted in recommendation from

clients and senior level management. Resulting in more work flow adding into growth of

organizations total revenue.

• Established proper communication channel that helped to gain the clarity of the total amount of

work that was handled in the team in all the shifts and passing it onto clients and PMs, meeting all

the deadlines.

• Implemented proper process of workflow. A standard procedure from beginning of the project till

end was put up to maintain the smooth workflow, also to avoid any last time hindrance or rush in

delivering quality and service.

Key Experiences gained:

• Performing a Quality Check and

Regression testing on Audio/Video/Subtitles on the Blu-Ray disc, DVD/SD(Standard

Definition)/HD(High Definition) content (as well as for mobile devices and iPods for the supported

formats) for Hollywood Movies and TV Series for the Studio clients like FOX INTERNATIONAL,

DISNEY, UNIVERSAL,PARAMOUNT, NETFLIX and I-Tunes.

• Performing asset and navigation testing

on Panasonic and Phoenix emulators.

EDUCATIONAL QUALIFICATION

GURU NANAK DEV ENGINEERING COLLEGE (VTU, BELGAUM) BIDAR, KARNATAKA

B.E., ELECTRONICS COMMUNICATION September 2005 to September

AND

2009

Welingkar Institute of Management Development & Research (Mumbai)

PGDM, Operations April 2014 to present

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