Manager Medical
Resume:
Susan Pagan, RT (R), (CT), (M), MHA
BROOKFIELD, CT 203-***-****
*******@*****.***
Medical Imaging Management Professional
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CORE COMPETENCIES
SIX SIGMA TRAINED Business Development Team Building
Strategic Planning Process Improvement Human Resources
Financial Physician Recruitment Project Management
Accountability
Professional Experience
ARIS RADIOLOGY ? STAMFORD HOSPITAL STAMFORD, CT 2013-2014
Radiology Practice Administrator
Key Responsibilities:
> Operations management for onsite Radiology Practice and selected
Teleradiology Physicians
> Business development, marketing, and community relations growth
> Process and protocol development and improvement
> Close integration and collaboration between C-Suite clients and remote
corporate office
> Physician recruitment
PHELPS MEMORIAL HOSPITAL Sleepy Hollow, NY 2012-2013
Multi--Specialty Practice Manager
Key Responsibilities:
> Facilitated a start-up Neurology Practice with addition of specialty
physicians, staff, & equipment
> Developed staff orientation program for the Phelps Medical Practices
> Set up maintenance policies for the Phelps Medical Practices
> Served on Communications Team to incorporate the Baptist Leadership
Health
environment of care
> Sat on the Joint Commission Ready Task Force Committee
DANBURY HOSPITAL ? Office of Physician Services Danbury, CT 2010-2011
Multi--Specialty Practice Manager
Key Responsibilities:
> Managed over 50 staff members and over 20 providers
> Formulated and successfully maintained 7 separate budgets
DANBURY HOSPITAL ? Cont.
> Populated and incorporated new staffing plan for the practices
> Set-up new Breast Surgery Practice
YALE NEW HAVEN HOSPITAL New Haven, CT 2007-2010
Radiology Manager
Key Responsibilities:
> Daily operations and financial outcomes for a multi-site, multi-
modality women's imaging department within a 1000 bed
teaching/research facility
> Improved Press Ganey scores from 85% to 93%
> Directed complete department move from offsite location to the new
Cancer Center: on budget and on time
> Transformed the department from analog to digital imaging system
> Successfully maintained under or on target status for a 2-million
dollar budget
NEWTOWN DIAGNOSTIC CENTER Newtown, CT 2005-2007
Assistant Manager ? Cat Scan
Key Responsibilities:
> Served as Marketing Representative and Community Liaison for the
center
> Lead Cat Scan Technologist
Prior to entering into Medical Imaging management roles, I had prior
clinical experience working in Radiology, CT and Mammography, at hospitals
and private practices in the Connecticut and New York areas.
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Master's Degree Health Administration
BELLEVUE UNIVERSITY . Bellevue, NE
Bachelor of Science Degree Business & Healthcare Administration
CHARTER OAK STATE COLLEGE ? New Britain, CT
Danbury Hospital School of Radiologic Technology
Completed Program in Radiologic Technology
American Registry Of Radiologic Technologists
Registered in Radiology ? CT ? Mammography
References Are Available Upon Request
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