RUSSELL L. CAPLAN

**** ***** **** ******, ***** *03

Arlington, VA 22209

703-***-****

acg3ag@r.postjobfree.com

WORK EXPERIENCE SUMMARY

PC Expertise: MS Word (19 years), WordPerfect (5 years), Excel (14 years),

MS Office (19 years)

Experience in: Chicago, GPO style guides (8 years), PowerPoint (9 years),

Visio (6 years),

MS Word templates (4 years), Adobe Acrobat (5 years), RoboHelp (1 year)

Technical writer with 19 years of broad experience in all types of

technical writing and editing, for commercial and government clients:

policies, procedures, and white papers for technical as well as non-

technical audiences. Extensive interface experience with engineering

and management personnel.

Clearance Status: Active DHS Public Trust

National Industries for the Blind

August 2012-July 2014

Senior Technical Writer

Wrote/edited policies, procedures, directives, and publications for

NIB/AbilityOne Commission related to internal software deployment and

internal departmental personnel procedures. Helped develop NIB style guide.

Interviewed subject-matter experts, researched and wrote policies and

procedures, circulated them for review by stakeholders, reconciled

reviewers' corrections, and resubmitted for final approval, to produce

clear, precise, and readable end product. Maintained, edited, and

distributed artifacts via SharePoint archive.

SiloSmashers

July 2009-January 2012

Senior Technical Writer

Wrote/edited policies and procedures: directives, SOPs, and white-paper

memoranda for DHS related to management of personnel and internal

departmental procedures, including security issues; worked with Federal

Protective Service (FPS) staff and DHS legal counsel; briefings and

administrative documentation for the State Department related to planning

and procedures for reconstruction of medical and legal institutions

(police, judiciary) in Afghanistan. Assisted in drafting the FPS Document

Development Guidelines; specifically, drafted section on proper legal

citation regarding federal statutes and regulations (CFR/FAR). Interviewed

subject-matter experts, researched and wrote agency policies and procedures

to include their statutory and regulatory bases (USC, CFR), circulated them

for review by stakeholders.

Lockheed Martin

April 2008-December 2008

Senior Technical Writer/Editor

Prepared and edited technical and non-technical documents, including

project documentation, user manuals, government regulations, and budget

reports for client FAA. Managed projects involving production and

publication of documents, including developing cost estimates, work

schedules, and project management plans.

Export-Import Bank of the United States

July-August 2008

Technical Writer/Policy Consultant (part-time)

Edited and reviewed ExIm Bank's Continuity of Operations Plan for style and

content, specifically legal and policy issues, relating to disaster

preparedness and federal/state security measures.

TeleworX

July 2004-January 2008

Technical Writer/Consultant

Analysis, writing, and editing of corporate internal documents for

telecommunications/IT firm; drafted lease contracts on client site,

formulated and coordinated legal and administrative policy relating to

lease negotiations for statewide cell-tower modifications.

For telecommunications software application:

. Collected and edited technical and business requirements

. Defined and tested use cases

. Prepared/edited release notes

. Prepared client proposal documentation.

Memoranda: in-house legal and policy recommendations.

Legal Review and Drafting: Master Service Agreements, Nondisclosure

Agreements, Licensing Agreements.

Proposal Writer/Editor (short-term assignments)

January 2003-May 2004

Wrote/edited/formatted responses to federal and state RFPs (agency IT

administration, technical staffing for federal health center, agency

contingency planning, agency certification and accreditation).

Collins Consulting Group/Maximus

December 2001-November 2002

Senior Security Analyst/Technical Writer

Brought in 4-FTE staff augmentation contract (Nebraska State Government),

valued at $520,000/year.

Legal and policy analysis of information security guidelines for federal

client agencies, pursuant to federal contract. Assisted in revision of

Department of Veterans Affairs Information Security Officer (ISO) Program,

as set forth in CFR and agency regulations:

. Reviewed VA ISO policy descriptions

. Compiled list of VA, OPM, and FDIC ISO position descriptions

. Created position descriptions for new VA ISO program

Analysis of Federal Guidelines Relating to Critical Infrastructure

Protection

Analysis of VA Security Configuration Management Policy

. Memo on Federal Guidance on Security Configuration Management Policy

. Edited VA Configuration Management Handbook

. Edited VA Security Configuration Management Program Directive

VA Risk Management Policy

. Analysis of Federal and Agency Guidance

. Drafted Governing Policy Document for VA's Risk Management Program

VA Security Training and Awareness Policy

. Analysis of Federal and Agency Guidance

. Drafted Governing Policy Document for VA's Security Training and

Awareness Program

Mapped VA Cyber Security Policy to Government Information Security Reform

Act.

Intech, Inc. March 2001-July

2001

Business Development Specialist/Technical Writer

Assembled technical information and translated that information into a

coherent format, according to predetermined guidelines. Worked closely with

the business development manager and the technical team to create proposals

for government and corporate contracts, specifying and documenting proposed

solutions. Attended pre-bid conferences as representative of company,

handled proposal process cradle to grave: from decision to bid, through

assembling technical information from developers, to writing/editing, to

ensuring delivery to prospective clients.

Projects/Clients:

. MCI/WorldCom

. State of North Carolina

. Virginia State Bar

Pragmatics, Inc. September 2000-February

2001

Business Development Specialist/Technical Writer

. Communicated with various departments to coordinate proposals; maintained

database, tracked status, and queried information on Government RFPs

. Wrote, coordinated, and formatted responses to RFPs (Web and database

development and information security); edited proposal material for

standardization, presentation, layout, and accuracy; selected and

imported graphics into RFP responses; documented proposed products

. Prepared and presented PowerPoint slide demonstrations to potential

agency clients; experience with SEI-CMM

. Researched Government business opportunities

. Prepared dossiers on potential competitor companies for Government

contracts; experience with CFR/FAR

Projects/Clients:

. Department of Defense, Defense Information Systems Agency (I-

ASSURE): Education, training; certification and accreditation (C&A);

IA support

. Department of Justice, Information Technology Support Services

(ITSS): Enhancing IT security of data residing in computer files and

during transmission; conduct of risk analyses and development of

recommendations and implementations; plans for new procedures and

changes to existing systems

. U.S. Army, Umbrella Information Technology Total Solutions (U-ITTS):

Security of information and computing resources at all

organizational levels; advice, studies, analysis, products, and

implementation resources

. IRS

. Customs

. FBI

. U.S. Navy

. Executive Office of the President/Office of Management and Budget

RS Information Systems Inc. March

1998-February 1999

Technical Writer/Analyst

Drafted style guide for Office of Naval Research (ONR); wrote and edited

training manuals for ONR database software, as well as definitions,

troubleshooting guides, release notes for online help system; revised and

updated entries as required, pursuant to SDLC. Worked with Chicago, GPO

style guides.

Awarded: Chief of Naval Research Award of Merit for Group Achievement.

EDS September 1995-March 1998

Technical Writer/Editor

Edited proposals and deliverables involving biometrics, hardware/software

components, and

information technology for EDS contract with the Immigration and

Naturalization Service, pursuant to federal specifications and SDLC.

Verified facts, helped write, and performed final edits on proposal

responses. Experience with MS Word templates. Worked with Chicago, GPO

style guides.

EDUCATION

J.D., with Honors (International Law) Yale Law School, New Haven, CT

M.A., Honours, Fulbright Scholar (Classical Literature and Philosophy)

Oxford University

A.B., summa cum laude (Classical Literature) Dartmouth College, Hanover,

NH

PUBLICATIONS

Books

Constitutional Brinksmanship: Amending the Constitution by National

Convention

(Oxford University Press)

Articles

The New Republic, Georgetown Law Journal, Harvard Law Review, Virginia Law

Review

CAREER HIGHLIGHTS

Drafted style guide for RS Information Systems Inc.; wrote and edited

training manuals as well as definitions and essays for online help system.

Awarded: Chief of Naval Research Award of Merit for Group Achievement.

Edited proposals and deliverables involving biometrics, hardware/software

components, and

information technology for EDS's contract with the Immigration and

Naturalization Service. Verified facts, helped write, and performed final

edit on proposal responses ranging from 20 pages to over 1,000 pages, from

basic documents to highly complex responses with sophisticated technical

requirements. Result: Performance level of 34 pages edited per day, nearly

40% greater than the company standard of 25 pages edited per day, on

contracts representing over 20 million dollars.

Earned Honours degree in Humane Letters from Oxford University for essays

on Classical Literature and Philosophy. Researched, wrote, and defended a

two-year series of essays for University tutors. Result: In addition to the

degree, was awarded the MacGregor Travel Grant for Archaeology (the first

given to an American).

Produced Gershwin Performs Gershwin, a compact disc with original

recordings by the composer performing his own work. Initiated project;

coordinated legal ownership rights with the Gershwin family, NBC (where

Gershwin's shows originally aired), and the Library of Congress; negotiated

release with the MusicMasters label; designed the CD cover. Result:

MusicMasters released the CD, which became a bestseller, garnering

favorable reviews in the New York Times and elsewhere.

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