QA Lead

PREMAL SHAH Cell: (***)

***-****

****, ******* ** **, ********, GA 30068 Email:

*************@*****.***

HIGHLIGHTS

. Engineering Graduate with fourteen years of experience in all aspects

of SDLC with focus on Software Quality Assurance and Quality

Management

. Experienced in design, analysis, integration, implementation,

enhancement, upgradation and support

. Experienced in manual and automated testing of client-server and web

based applications

. Extensive experience in defining test strategies, developing test

plans and test cases from business requirements (BRD), Functional

requirements (FRD) and design documents

. Strong leadership, organizational, interpersonal and analytical skills

. 4+ years' experience of managing multiple teams both onshore and off-

shore

. Adept at managing multiple projects with tight deadlines and changing

priorities

. Ability to work well in fast paced, dynamic environment

. Superior verbal and written communication skills

. Experienced in working in a variety of domains

KEY Strengths & competencies

. Operating Systems: Windows and Linux

. Languages: Java, HTML, SQL, MS Visual Basic

. RDBMS: MySQL, MS Access, Oracle

. Tools: Test Link, Bugzilla, JIRA, Confluence, SharePoint

. Automation Tools: Selenium WebDriver (using Java)

PROFESSIONAL EXPERIENCE

QA Lead - API, NY 08/2011 to Present

Accommodations Plus International is a travel management company that

offers a combination of superior airline crew lodging services and leading

edge technologies to the airline and transport industries.

Achievements: Built the QA department grounds up. Hired, trained and

mentored QA to support company's commitment to Quality. Defined and

established QA policies, procedures and standards. Introduced Automation in

the company and inculcated quality consciousness in the organization.

Improved Client satisfaction by reducing post production issues by 85%.

Performed hands on testing while managing the QA teams.

Environment: Windows Xp, Java, XML, Oracle, Testlink, Bugzilla

Responsibilities

. Established QA methodologies; defined and standardized QA processes

and procedures

. Worked with business, Business Analysts, Product and Project Managers,

Development Manager and QA leads to understand and analyze

requirements

. Planned product testing efforts and resources to meet committed

delivery dates

. Designed test approach, developed and executed test cases; and

reported results

. Performed full spectrum of Software Quality Assurance including

Acceptance Testing, Functional Testing, Regression Testing and Stress

Testing.

. Performed root cause analysis and communicated with clients, end users

and other stakeholders to resolve bottlenecks

. Worked with automation engineers to design framework and define

automation path

. Automated regression test cases using Selenium

. Provided general supervision and guided QA Engineers

. Setup and initiated User Acceptance testing; coordinated with business

for testing

Senior QA Engineer - Falconstor Software, NY 08/2007 to 07/2011

Falconstor products give a competitive edge to the clients with flexible,

robust data management and ensuring data availability for nonstop business

productivity.

Achievements: I defined, established and tested product installation and

upgrade procedures. I worked with automation engineers to develop 'One-

click install' USB keys that reduced install and upgrade times by 50%. I

tested Fiber Channel downstream and upstream connectivity, load balancing,

ALUA and failover and led QA team for Thin Provisioned Disks' testing

Environment: Redhat 5.5, Windows 2K3, 2K8, Xp, Java, XML, Testlink,

Bugzilla

Responsibilities

. Set up test environments on a variety of Linux kernels and Windows

. Developed test plans and test cases using business requirements and

design specifications

. Created test plans to include boundary, regression, integration and

security tests

. Analyzed test results and provided clear, concise feedback to the

development team

. Recorded, evaluated and reported test results with respect to the

quality, stability and overall performance of the software

. Actively participated in planning, estimation, and prioritization

processes to ensure successful execution of testing activities

. Wrote relevant sections for technical documents like Reference Guides

and Release Notes

Business Analyst & QA Engineer - MDD, India 03/2000 to 07/2007

Maze Designers & Developers deals with customized client-server

applications and products related to hospitals, doctors, pharmacists,

engineering firms, retailers and manufacturers. I worked on seven projects

of the company.

Achievements: I led the team of BA and QA on company's most prestigious

product that got awarded national recognition by Indian Academy of

Pediatricians three years in a row.

Environment: Java, Visual Basic, .Net, MySQL, PL/SQL, Windows XP and 2003

Responsibilities

. Performed Black Box & Grey Box Testing (Java and Visual Basic)

. Attended sprint planning meetings, daily standup meetings and sprint

review meetings

. Committed work completion and contributed to work sizing for sprints

. Reviewed stories / sprint tasks and created test suite and populated

it with specific test cases.

. Tested applications for logical flow, process interlinks, technical

accuracy and user friendliness

. Worked closely with Software Developers to isolate, track, and

troubleshoot defects

. Provided daily feedback for burn down charts

. Participated in Sprint retrospective meetings to help improve team and

processes

EDUCATION & CERTIFICATIONS

. Bachelor of Electrical Engineering from M. S. University of Baroda,

India

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