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Customer Service Sales

Location:
Lake Elsinore, CA
Salary:
39,000
Posted:
December 16, 2014

Contact this candidate

Resume:

Jeremy Rivkin

***** ****** ***** ****

Lake Elsinore, California

951-***-****

acg2h9@r.postjobfree.com

Summary

Tech-savvy and enthusiastic professional with experience in AutoCAD and

Revit software, as well as 5 years experience in retail management, looking

to enter the CAD and Architecture field.

Objectives

Seeking a position with an engineering, architectural or design firm.

Professional Skills

AutoCAD 2014

Revit 2014

Google Sketchup

Adobe Illustrator, Photoshop, InDesign

Microsoft Windows (XP, Vista, 7, 8, 8.1)

Apple iOS (6, 7)

Android Operating System (1.5+)

Microsoft Office (Word, Excel, PowerPoint)

Microsoft Outlook

Hand Drafting

Self Motivated

Critical Thinking

Positive Attitude

Complex Problem Solving

Active listening

Multitasking

Verbal Communication

Leadership

Team Building

Social Networking for Business skills

Customer relations

Sales and direct marketing

Portfolio management

Database and performance Management

Time Management

Education

Westwood College Online, Denver, CO Enrolled

Associates of Science in CAD/Architectural Drafting and Design

Expected graduation date December 20, 2014

GPA 3.2

Coursework includes AutoCAD and Revit 2014

Dean's List March 2013

Employment History

Sprint, Overland Park, KS April 2009 -

January 2014

Lead Retail Consultant

Managed team of 5-8 individuals in high paced, technological field

Responsible for daily store operations and procedures

Set and communicated daily objectives, responsibilities and knowledge

Resolved escalated customer issues in a timely and courteous fashion

Lead by example in sales, customer service, and knowledge

Infinity Marketing Group, Roseville, MI July 2007 -

December 2008

Assistant Manager

Coached team of 2-20 individuals in direct, business to business sales

Teamed with marketing staff from major companies, including Disney and

Crayola

Built and managed team to exceed expectations

Detailed consignments and daily logs

Built management skills through provided seminars

Inventoried warehouse weekly for replenishment

Big 5, El Segundo, California March 2006 -

June 2007

Assistant Manager

Managed daily operations of 2-3 member staff for retail sporting goods

chain

Fulfilled manager training program, including DOJ/ATF paperwork for gun

sales

Trained cashier, clothing, skate, camping and water sports departments

Provided outstanding customer service and detailed advice

Best Buy, Murrieta, CA October 2005 -

January 2006

Counter Intelligence Agent

Seasonal Position

Detailed customer issues and problems for work by repair services

Attention to detail and communication both critical to customer

satisfaction

Provided positive attitude and excitement

Citibank, Tucson, AZ January 2003 -

August 2005

Associate

Responded to inbound calls regarding credit services

Detailed merchant issues and communicated resolutions

Supported retail credit services from major companies, including Sears

Levine Family Trust, San Marcos, CA June

2000 - December 2002

CAD Designer

Designed detailed construction documents for commercial gas and liquid

container storage

Created designs to fulfill ownership needs

Constructed scaled models of designs for ownership review

Language

English

References available upon request



Contact this candidate