Customer Service Assistant

Location:

Posted:

December 16, 2014

Catalina Orozco

**********@*****.***

Professional Summary: To obtain a position where I can utilize my experience and can

show proven success with above and beyond performance.

Skills- Highly dependable- Fast Learner- Excellent attention to detail

Work History

Brookfield Gift Shops – Brookfield, IL

• Customer Service- March 2012- October 2014

•Politely answered phones and confirmed who I was working with.

•Successfully worked with a POS system.

•Correctly handled transactions.

•Maintained the store clean and stock.

•Instructed customers where different exhibits are.

Facility Attendant 04/2013 to 08/2013

Oak Park District – Oak Park, IL

•Politely answered phones and gave directions to park facilities.

•Completed paperwork for customers after customers left the facilities.

•Successfully did set-ups for different occasions.

•Correctly told the rules and regulations of the parks.

Famous Dave’s BBQ – North Riverside, IL

Server/Host-Togo 07/2011 to 10/2013

•Politely answered phones and confirmed where the location was.

•Successfully assisted customers about the menu.

•Correctly handled transactions.

•Completed take-out orders and dine-in orders.

•Successfully completed certified training.

•Cleaned and maintained my station.

Eden DayCare Center- Melrose Park, IL

Teacher Assistant- 06/2009-09/2011

Interact with teachers, children and parents

Make the environment clean and safe

Help the teacher with anything needed

Education Language

n/a: Current -English

Morton College - Cicero, IL -Spanish

•GPA 3.0

References- Cathy Bieszk 312-***-**** Marc Francia 708-***-**** Khristian Walker