Customer Service,Sales

Location:

Posted:

December 16, 2014

Roberto Rabassa

Objective

To work for the prestigious organization with all my efficiency, diligence and integrity,with aspirations of

taking the company to the next level and enhancing the profits of the company.

Skills:

Order Entry, Typing 45-60 WPM, Personnel File Maintenance, Prepare Presentations, Scanning, New

Employee Orientation, Payroll - Under 100 Employees, Recruiting, Records Maintenance, OSHA,,

Travel Arrangements, Copying, Training and Development, Employee Relations, Internet, Compose

Correspondence, Bindery Printing Projects, Memos, FAX, Customer Service, Order Office Supplies.

Work Experience:

Commerce Bank Teller 09/2011-06/2014

Worcester, ma

• Provided an elevated customer experience to generate a loyal clientele.

• Excelled in exceeding daily credit card application goals.

• Assisted customers in person and via telephone.

• Prepared and sold broad range of customized merchandise to individuals and commercial

accounts.

• Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

• Worked under strict deadlines and responded to service requests and emergency call-outs.

Radioshack Store Manager 12/2007-07/2011

Marlboro, MA

• Earned management trust by serving as key holder, responsibly opening and closing store

• Greeted customers entering the store to ascertain what each customer wanted or needed.

• Described product to customers and accurately explained details and care of merchandise.

• Answered questions regarding store and products, while maintaining knowledge of current sales and store

promotions.

• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

• Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including

store window presentation.

• Worked as a team member performing cashier duties, product assistance and cleaning while providing

excellent customer service.

References:

Provided upon request.

Education:

Burncoat High School 2003-2007 High School Diploma