Customer Service Medical
Resume:
TISHONDA CARPENTER, CPAR, CCA
BIRMINGHAM, AL 35208
Email: *********.**********@*****.***
Objective To obtain a position with a company that is continuously progressing in the
healthcare field. I would be useful to this company by applying the skills I have acquired in my three years of experience in the healthcare field and my
willingness to train in different aspects of the company.
Education Virginia College at Birmingham
Grad Date September 2011
Major: Healthcare Reimbursement, Associate in Science
CCA-Certified Coding Assistant
CPAR-Certified Patient Account Representative
Externship Healthcare Reimbursement Services- Birmingham, AL
90 hours completed
• Entered patient demographics
• Entered charges
• Entered authorizations
• Entered payments
Birmingham Healthcare Inc.-Birmingham, AL
90 hours completed
• Scheduled appointments
• Performed credentialing process for doctors
Employment Care Complete Medical Clinic-Birmingham, AL
02/2012-current….Medical Clerk
• Patient Registration
• Cash Management
• Scheduling Appointments, Referrals, Precertifications/Drug authorizations
• Preparing Medical Documents and medical records
• Handling prescription requests
• Filing
• Collection of past due payments
• Insurance Verification
• Answering phones and retrieve messages
Aramark at Birmingham Southern College- Birmingham, AL
08/2005-02/2012…..Food Service
• Prepared and served dinner for students
• Cash Management
• Customer Service
UAB Hospital-Birmingham, AL
08/2004-07/2005…..Dietary
• Prepared and delivered food to patients
• Nourishment-prepared healthy snacks for patients according to their diet.
Pizza Hut of America-Chicago, IL
08/1999-01/2003….Cook, Cashier, Hostess
• Prepared and served food for consumers
• Cash Management
• Customer Service
MidAmerica Bank-Clarendon Hills, IL
06/2001-09/2001….Data Entry Clerk
• Balanced and Encoded checks for various accounts
• Cash Management
Skills Certified Patient Account Representative (CPAR)
EHS certified, Experience with Care Revolution, 3M, ICD-9-CM codes, CPT
codes, HCPCS codes, Microsoft Word, and Excel. I am a fast learner who works
well in group settings, as well as alone. Superb customer service skills.
Awards Presidents/Deans list 8 consecutive quarters
REFERENCES
Wyanna Moore
Supervisor
Aramark at Birmingham Southern College
900 Arkadelphia
Birmingham AL 35204
Justina Ozuligbo
Office Manager
Complete Care Medical
1300 Bessemer Rd
Birmingham AL 35208
Mattie Ollison
Supervisor
Aramark at Birmingham Southern College
900 Arkadelphia Road
Birmingham AL 35204
Contact this candidate