Customer Service Medical Assistant

Adriane J. Mason

**** ******** ******* #**** ********,TX• 77505•832-***-****• ****************@*****.***

Objective

Use my strong work ethic and ability to adapt to any work situation to learn as well as add something new to my worksite.

Experience

Account Executive/Call Center Rep

April 2014-July 2014• Medical Doctors• League City, TX

Answer calls and set appointments for car dealerships

Gain new accounts/cold calls

Send daily appointment logs to dealerships

Field Service Tech

December 2013-April 2014•ECS• Phoenix, AZ

Scan medical records

Follow HIPPA

Upload charts EMR/Paper charts to company

EMS Dispatcher

April 2013-December 2013•North Cypress EMS• Houston, TX

Dispatch EMS

Check in/out medical equipment

Answer phones and take appointments

Field Service Representative

November 2011-March 2012•Intrinsic Solutions Communications •Seabrook, TX

Handle all radio inventories for specific refinery site.

Daily reports on radios out, accessory counts and unused radios

Clean equipment; make sure all equipment was working properly.

Create new contractors/new job data bases

Medical Assistant/Phlebotomist

February 2011-September 2011•Dr. Freda J Bowman •Webster, TX

Assists doctor in procedures

Provide patient knowledge on treatments and medication information.

Check vitals, blood draws, vaccinations, data entry, and appointment setting

Education

Texas School of Business, Friendswood, TX

June 2010-February 2011

Medical Assistant Diploma • President’s List 3.7 GPA

Skills:

Data Entry, Report balancing/composing, customer service, 55 wpm, answering multi-line phone system, strong Excel, Microsoft Power Point, email, Internet and all other Microsoft software knowledge, filing, copying/faxing, appointment setting, EClinical Works, Billing (Insurance), Coding.

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