Customer Service Manager
Resume:
Pkwy #*** 321-***-****
Altamonte Springs, E-mail:
FL 32714 ********@*****.***
John W. Wittig
Objective To obtain a position which will allow me to apply my
knowledge of customer service, collections and to grow
within a company.
Education 95-97 Orange County Community College
Middletown, NY
1995 Orange/Ulster BOCES Vocational School
Goshen, NY
1995 Valley Central High School
Montgomery, NY
Work experience 08/13-Current Staples, Inc.
Maitland, FL
Account Manager
Manage over 1700 business accounts/sign up clients for
reward program
Help clients troubleshoot current office needs within
their businesses
Suggest, sell and up-sell Staples products to clients
Offer stellar customer service while maintaining the
utmost dignity
01/09-8/13 Florida Hospital
Orlando, FL
Patient Account Specialist
Set up payment arrangements and manage patient balances
Collect monies due while maintaining the integrity of
Florida Hospital
Inbound and Outbound calls to patients for payment setup
Obtain precert and authorizations for various procedures
Add insurance information to account and forward to
respective teams
06/07-01/09 Florida Hospital
Orlando, FL
RIO Health Unit Coordinator (HUC) and Access
Representative
Prepare Patient's pre surgery Medical Records
Work closely with Physicians and Nursing for scheduling
Register and Admit Patients as well as work front
concierge area
01/03-05/07 Regal Boats
Merritt Island, FL
Inventory Control Specialist-Yacht Cabinet Division
Order parts and maintain warehouse manifest
Transport finished parts to assigned areas to install
Safety lead for all woodshop areas
Operate CNC machine as well as work with fiberglass
Other Can type 55 WPM, proficient in Word, Excel, PowerPoint
and Outlook.
References for John W. Wittig
Name Phone Number Relationship
Rusty Colon 407-***-**** Manager
Ronnie Sargent 407-***-**** Assistant
Manager
Mary Martinez 321-***-**** Friend
Further Reference available upon request. Thank you!
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