Customer Service Data Entry

Suzette Cerda

*** **** * ****** • Oakdale, CA ***61 • 209-***-**** • 209-***-**** • ************@*****.***

OBJECTIVE

To secure a position with the acquired skills of Phlebotomist/Lab Assistant

SKILLS

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Certified Phlebotomist/ CRP Certified Scheduling experience

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Data entry, Microsoft/Excel Inventory and stocking/ordering supplies

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Use of centrifuge machine Excellent interpersonal skills

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Draw blood / process urine samples Organized / Hard Worker / Quick Learner

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Medical terminology Record maintenance

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Filing, pulling records, sorting mail, labeling files Customer service

RELATED EXPERIENCE

Jay Kay Staffing Folsom State Prison, CA 10/14 to current

Phlebotomist/ Lab Assistant

• Draw blood and take urine samples

• Processed specimens according to test to be performed on requisition label, using centrifuge machine,

split and freeze

• Maintain daily logs of specimens

• Performed basic clerical duties including faxing, filing and data entry

• Took phone ordered, provided customer service, scheduled appointments

• Inventory/stocked/ordered supplies

Staff USA Deuel Vocational 11/07 to 11/08

Institution, Tracy CA

Phlebotomist/ Lab Assistant

• Draw blood and took urine samples

• Processed specimens according to test to be performed on requisition label, using centrifuge machine,

split and freeze

• Maintained daily logs of specimens

• Performed basic clerical duties including filing, faxing, and data entry,

• Took phone orders, provided customer service, scheduled appointments

• Inventory/ stocked/ ordered supplies

OTHER EXPERIENCE

Macys Modesto, CA 10/12 to Current

Cashier

• Assisted customers with making purchases and handled money accurately

• Stocked merchandise and organized

Stanislaus County Superior Court Modesto, CA 02/12 to 08/12

Office Assistant

• Filed, sorted mail, labeled court documents, made copies and pulled court orders for court trials

• Provided customer service in person and over the phone

Same Day Delivery Modesto, CA 12/00 to 01/06

Delivery Driver

• Ran a daily route; picked up and delivered packages

• Used scanner to maintain records of daily logs and signatures

• Dispatched employees to destinations and took phone orders for deliveries

EDUCATION AND TRAINING

Medical Terminology Modesto Junior College, Modesto, CA 2011

Medical Coding Modesto Junior College, Modesto, CA 2010

Certified Phlebotomist Abrams College, Modesto, CA 2006

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