Technician Office

Location:

Posted:

December 16, 2014

Introducing

Susan Paolinelli

*/****- */****...******** by State of California at Calpers as an Office

Technician Typing. I worked within the ITSD division. In the last 15

years I have been lead Office Technician Typing in managing the Key Entry

Office. I have trained Key Entry Operators on different jobs and

procedures for our unit. I have been responsible for updating procedures

and also transferring of our files daily to the mainframe. I have also

had the responsibility for running nightly backups for our unit. I have

also kept unit statistics. I also have experience of doing monthly

timesheets. I have worked with many different units within Calpers. I am

experienced with working with a PC in Word, Excel and Internet programs.

Our work was done in a production environment. Daily contact was done by

phone to different units and also Calpers members with questions on

documents that they had sent in for processing and updating.

7/1989-9/1996 I worked as a Key Data Operator at Calpers. Key paper

documents for different units within Calpers. We worked on documents from

Payroll Processing, Fiscal Division documents. Retirement Direct Deposits

and Health Benefits. All of these documents were Keyed and Verified and

we had to meet a minimum of 9,000 Key Strokes in Keying and 11,000 in

Verification of these documents. I took a KDO Supervisor I test and was

promoted to an Office Technician Typing within the Key Entry Unit.

Extremely experienced working with 10-key and reverse 10-key in a

production environment.

11/1978---7/1989 I worked as a Key Data Operator at E.D.D. I keyed

entered different documents. Keyed and Verified at 11,000 key strokes per

hour. Worked in a production environment. I also was a backup in the

Attendance office at E.D.D. responsible for monthly timesheets.