M. SUNDARARAJAN
No - ** A, Nagarujna nagar *st Street, Kodambakkam, Chennai - 24
E-mail: ********@*****.*** Mobile: 893-***-****, 880-***-****
Focused and results-oriented professional experienced (9+) in leading and
operating FMCG marketing organizations in dynamic, competitive
environments.
- C O R E C O M P E T E N C I E S -
Consumer Marketing, Distribution, New-Product Development, Key Account
Management, Personnel Management,
Brand Management, Human Resource Function
PROFESSIONAL EXPERIENCE
Business Manager - Mohan Associates
JAN
2014 - Till Date
. Performed general management duties; procured new customers and
maintained customer relations; wrote and designed all print and
electronic marketing materials; created and maintained social media
marketing.
. Increased revenues 30% in six months by locating and effectively serving
niche market of unusual small diverse family businesses (Finance,Tax and
Textile).
. Developed and managed effective Internet marketing campaigns that tripled
revenues in one year.
. Maintained excellent customer relations, bringing in a significant amount
of new business from repeat customers and referrals.
. Delivered consistent operating cost reductions through strategic
negotiations with vendors and material suppliers to lower costs and
improve net profitability.
Branch Manager- Sales - Innovative foods LTD, Chennai, India
SEP 2012 - NOV 2013
. Responsible for all Sales & marketing Activities related to Brand -
Sumeru (Frozen Foods).
. Channels covered (Modern Trade, Retail Stores & Institutions) for
Tamilnadu and Pondicherry.
. Coordination with Supply Chain, Commercial & Marketing teams on annual
and quarter wise deliverables.
. Handled all key accounts ranging from B2B,B2C, Online accounts through a
team of sales commercial & operation managers spanning geographies.
. Key work included planning & management of budgets, tie-ups &
partnerships through the year.
. Managed Sales and Marketing Operations with focus on achieving sales
growth.
. Served on several internal committees including Worksite Wellness and
Diversity initiatives.
. Team handled: 2- Asst Managers, 5- Sales Officers, 1- Sale Executives, 4-
Merchandiser and 4- Promoters.
HEAD - Marketing & Modern Trade - Naga Foods LTD, Chennai, India
SEP 2011 - MAY 2012
. Led a 26-member team with cross functions involving product development,
marketing and advertisement.
. Handled Modern Trade Volume of 35 Tons (Value - 12 lac).
. Analyzed market and cultivated innovation by introducing optimized
product mix, pricing and promotional strategies.
. Built customer-service capability in key markets by setting clear goals
and processes to position qualified staff under new structure, as
well as implementing effective training program to enhance skill sets and
capacity to interact with key customers.
. Co-developed and set strategic business direction for region and with
senior management to drive profitable business growth, including brand
and package strategy, sales distribution strategy, and retail/wholesale
pricing structure, sales and customer-service functions and organization.
. As part of Consumer Brand Business, developed and managed direct
advertising and marketing budgets for Radio/Television.
. Achieved excellent volume growth with managed areas consistently out
performing competitors.
. Expanded on-premise market share through developing various marketing
strategies
. Implemented process in Chennai to better understand on-premise consumer
preferences and behavior and initiated marketing program and actions to
grow volume per outlet.
. Initiated program in Naga retail aimed at street-vendors, which produced
volume growth and significant share gain against major competitor.
. Prepared annual marketing expense budget according to business
objectives; approved and supervised budget's execution to ensure that
resources were allocated effectively.
. Maintained all company policies and procedures along with providing
guidance and interpretation to staff.
. Maintained in-depth knowledge of legal requirements related to HR,
reducing legal risks and ensuring regulatory compliance.
. Team handled: 6- Merchandiser and 3- Sales Officers.
Modern Trade Executive - Marico LTD, Tamilnadu, India
DEC 2010 - JULY2011
. Appointed as Executive of Modern Trade (Tamilnadu) and Managed the entire
spectrum of marketing activities for ensuring optimum product promotion
and sales.
. Developed strong relations with new & existing customers, for generating
the business in terms of new launches, TOT, as well as category
development.
. Coordinated with customers and identified solutions to their queries for
improving functionality and delivery service quality.
. Motivated sales team for driving secondary sales and monitored activities
of sales and logistics staff.
. Coordinated with various departments and achieved the sales targets by
consistent fill rates.
. Planned and mapped with sales team for various sales calls to ensure
target achievement.
. Organized consumer promotional activities for generating new trials and
category penetration.
. Responsible for marketing initiatives like brand building, category
development, conducting promos.
. Executed seamless launch of new products through distributors and super
stockiest.
. Prepared short/long term sales strategies so as to ensure that
Monthly/Quarterly and Annual targets are met.
. Responsible for FAV (freshness, availability, visibility), share of space
and share of sale in the assigned territory.
. Team handled: 6- Merchandiser, 5- Promoters, 3-Sales representatives and
3- Sales Officers.
. Maintained knowledge of industry trends and made recommendations to
Management Team.
. Managed staff training and career development program.
. Provided appraisal for the team members and corresponding feedback to
superiors.
Modern Trade Account Specialist - Hindustan Lever LTD, Hyderabad, India
MAR 2005 - NOV 2010
. Quickly climbed ladders inside the organization due to performance and
appraisals. Started as Territory Sales In charge (Mar-2005 to Mar-2007)
south coastal AP and promoted to Territory Sales Officer (Mar-2007 to Dec-
2007) Hyderabad. Promoted as Modern trade Account Specialist (Jan-2008)
Hyderabad.
. Responsible for customer management, sales growth and in store execution
of all company planned activities to ensure market share leadership and
to gain more share of the consumers valet.
. Ensured availability through quality negotiation, relationship management
and delivering for customer backend.
. Ensured visibility by proper planning at store level followed by training
and handling of 3P resources.
. Proactively analyzed and predicted changing consumer/shopper trend, sales
trend and competition. Ensured effective measures taken to handle the
situations.
. Resolved all customer related issues and provided outstanding service
levels to the customer.
. Managed a team of about 64 product consultants and merchandisers.
. Generated creative solutions to improve execution of assigned account.
Developed a contact strategy for all important issues.
. Improved organization areas such as POSM, replenishment, merchandising,
promotion, customer satisfaction and work culture.
. As TSI handled, Reliance Super Market (Vijayawada), Subiksha Supermarket
(Coastal AP), Vijay Krishna Super Bazaar (Vijayawada), Trinethra (Coastal
AP) and Several Super markets serviced by Distributors in Vijayawada.
. Increased Shop Score from 53% to 78% which was recognized as the best in
state.
. Received accolades for best corporate market share (63 %) for Trinethra
compared to all over India.
. Awarded Merit Prize for highest market share increase for consecutive
years for foods and U2 products.
. Assumed Employee Relations role and was point person for all staff
regarding HR matters and conducted full-cycle recruitments.
. Team handled: 10- Merchandiser, 60- Promoters and 5-Supervisors.
EDUCATION
. (Pursuing) Master of Business Administration, Madurai Kamaraj University.
. Bachelor of Science (Physics), University of Madras.
PERSONAL DETAILS
. Date of Birth: 18th Feb 1980
. Language Proficiency: English, Tamil, Telugu
. Marital Status : Married