Project Manager, MSTR Architect, MSTR Developer

YVONNE M. BURGESS *********@*****.*** Berkeley, CA 415/816-2674

SUMMARY Facilitator, Project Mentor, MicroStrategy Architect, Data Design Specialist

Ms. Burgess offers over 20 years experience in information systems, project management and organization development. Throughout this time she has been responsible for strategic systems planning, software project management and mentoring complex technical and organizational evolution.

Her background includes all phases of systems planning, design, development, implementation and operation in large and small, startup and mature, industrial, government and non-profit, local, national and international concerns.

Her skills are best applied towards fostering cooperation across boundaries, developing planning and execution capability within technical organizations and other challenges that demand new thinking and clear communication on issues of organizational and technical complexity in an environment of dynamic change.

EXPERIENCE Relevant references available upon request.

VP Client Services & Chief Systems Architect

Climate Earth, Inc. www.climateearth.com Berkeley, CA 2009-present

Key contributor leading engineering and client services for startup providing innovative

management metrics and supply chain environmental analytics for Fortune 100 customers.

Microstrategy Certified Project Designer and Architect, responsible for all data design, database

development MySQL, SSIS ETL, MSTR Administration, Project setup, Schema setup and maintenance.

Document and interactive dashboard design and development, training and support for technical

team and report developers. Have attended all MSTR training including SDK and tuning.

Manager, data designer for internal engineering projects and custom-built Mapping &

Environmental Accounting system, MS-SQL, Visual Studio, C#, .NET, SSIS

COO, Technical Advisor

Meedan, Inc. www.meedan.net and .org San Francisco, CA 2008-2009

Served as Technical Advisor providing key introductions, and product and strategy reviews.

Joined the staff for 8 months in 2008 to cleanup and fully establish key operational functions such

as: accounting, government filings, human resources, contracting, IT and internal communications.

Co-Founder, COO, Strategic Advisor

Apisphere, Inc. Berkeley, CA 2006-2007

Completed the product concept and architecture design for a highly-specialized messaging platform

for the social-mobile location based communications arena.

Accomplished the business formulation stage (through first round funding), opened office and put

core technical team in place.

Continued to serve as Strategic Advisor, particularly with regard to organizational development

issues, product definition and direction as needed; my partner CEO eventually sold tech & company.

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Facilitator, Project Mentor, Strategic Thinking Advisor

Frameworks and Focus Berkeley, CA 1993-2006

Serving clients in web services, market research, consumer products, government, pharmaceuticals,

automotive sales, information technology and consumer e-business, education, transportation,

finance, international trade, and high-technology manufacturing.

Specializing in process and organization design to increase team/tool/task fit and improve

performance at the convergence of human and technical systems, motivating systems projects and

maximizing the effectiveness and results of information services consultants, vendors and projects.

Often called in to: advise IT executives and systems project managers challenged by complex or

critical conditions, facilitate planning sessions, support teams that are redefining the way they

accomplish information technology work, or to review the work of contracted IT service providers.

Manager, Information Technology Services (Western Region)

SILVERRUN Technologies Inc. San Mateo, CA 1995–1997

Individual contributor and manager of team of consultants specializing in model architecture

planning, model management process development and deployment, and graphic facilitation for

requirements definition using data and process modeling.

Developed and delivered technical tool training as well as training in data and process modeling and

management methods to consulting staff and clients.

Provided systems project planning, analysis of complex systems using SILVERRUN’s data and process

design toolset, advisory services on managing complex projects and technical team development.

Director of Operations

Knowledge Works Inc. San Diego, CA 1991-1993

Responsible for all phases of managing a small contract software company including project

feasibility, client management and technical project management as well as general business

administration.

Performed analysis, design, validation, documentation and delivery for a variety of client projects.

Manager, Product Development

Tenera, L.P. Berkeley, CA 1990-1991

Managed R&D product planning support of Tenera’s computer systems technical architecture and

core business application products. Included development standards and tools, quality,

configuration, product delivery and technical employee development. Orchestrated turnaround of

mission critical product development projects.

Supervisor, Systems Development; Technical Project Mgr.; Sr. Analyst; Sr. Programmer

San Diego Gas & Electric Company San Diego, CA 1979-1989

Managed large, multi-year, multi-departmental systems development and package installation

projects using structured methods and diverse teams of permanent and contracted staff.

Participated in the IS Division Reorganization Design Team, SDG&E Strategic Information Plan,

Standards Committees and led SDG&E’s first Office Automation project.

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EDUCATION

M.S. Systems Management, dual emphasis in Organization Development and Information Systems.

Magna Cum Laude. 1989, University of Southern California, Los Angeles, CA

B.B.A., Business Administration (including Human Resources Management, Finance & Accounting,

Corporate Law, etc.) Summa Cum Laude. 1984, National University, San Diego, CA

A.S., dual emphasis in Computer Science & Systems and Mathematics. 1979, Grossmont College, El

Cajon, CA

APPOINTMENTS

Member, Editorial Board, Conference for Global Transformation (2005-2009)

Executive Director, The Presidio Dialogues, a project of Saybrook Graduate School and Research Center

(2004-2006)

Member, Board of Advisors, University of California, Forest Products Lab (2001-2003)

PROFESSIONAL ASSOCIATIONS AND PRESENTATIONS (PARTIAL LISTING)

She’s Geeky, Speaker: “Permission Systems” (2010)

ProjEXPO, Speaker: “Managing Complex Projects” (1992)

Association for Systems Management, SF Chapter, Speaker: “Engineering Performance at the

Convergence of Human and Technical Systems” (1991)

The Planning Forum, San Diego Chapter, Speaker: “Career Transition Planning” (1991)

Organizational Development Network, Co-Founder: OD and Technology Forum Special Interest Group

(1990-1991)

Project Management Institute, San Diego Chapter, Charter Member; participated in the development of

PMBOK contributing the “Crashing a Project Schedule” section of the first ever PMP training course.

(1985-1992)

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