Software Engineer

Frank Tsai

**** ******** ****, ***** ** *****

(H) 972-***-**** (C) 972-***-**** *****.*****@*****.***

Dear Hiring Manager,

I am very interested in working to your organization. I am looking for a

career where I can achieve perfection by further building on the technical

and analytical skills I have been developed on a continual basis. In

addition to this, I hope to be able to contribute my skills effectively to

your organization. The following are the strengths I have that can fit into

your group perfectly:

. My current job is very challenge and well-equipped me to new job

opportunity.

. Have great Skill set in Java J2EE, C++/C, C#, REST/SOAP Web Services,

Oracle Database, MySQL, Python, JavaScript, Perl, Groovy, HTML, XML,

Shell Script, CISCO CCNA, CCNA Security and CCNP.

. On-site support for Oracle DSR (Diameter Signaling Router), PCRF

(Policy Charging and Rules Function) product

integration/implementation in VZW LTE network.

. LTE Picocell System Integration and Verification and military customer

labs on-site support experience to drive the acceptance and

troubleshooting for approval in their Labs and live network is the

best candidate for LTE System Test Engineer.

. Sprint LTE Reston Lab on-site support for Ericsson RAN/EPC core FOA

(First Office Application), NPI (New Product Introduction). Research,

writing latest LTE features test instruction. Perform clean Run,

network readiness, IOT and customer acceptance Test.

. Constantly keep update job related new knowledge, such as new

standards, Industrial trends.

. Developed and Built Automation Framework using Froglogic cross-platform

GUI test automation tool - Squish for Qt. Writing automation test suites

in scripting language of Tcl, Python, Perl, Java script.

. Develop new features based on Requirements from Customer and new

Industry Standards.

. Handle Software defects and customer issues through research and

provide the Engineering-analysis and solution.

. About 20% time work with external customer through Service Request or

Customer Requirement from Marketing and System Engineer.

. Has a pleasant personality and treat people with dignity and respect.

. Self-motivated and can do personality actually do the work not just

talking.

. 20 years Problem analyze and resolving skills.

. Proud of my work ethics and high degree of motivation. Receive many

Team Achievement Awards.

I look forward to hearing from you soon about this position and my

qualification.

Frank Tsai

1420 TAWAKONI LANE, PLANO TX 75075

HOME: 972-***-**** CELL: 972-***-****

EMAIL: *****.*****@*****.***

SUMMARY

. Highly skilled professionals with broad Telecom experience in Software

Development, System Integration and Verification, and Test Automation

Working knowledge of 3GPP, LTE, VoLTE, EPC IMS Core, UMTS, GSM A

interface, SIP, SDP, PccketCable, SS7, ATM, OSI, TCP/IP.

. On-site support for Oracle DSR (Diameter Signaling Router), PCRF (Policy

Charging and Rules Function) product integration/implementation in VZW

LTE network.

. Extensive Interoperability Testing (IOT) S6a, S6b, Sh, Cx, Gx, Sta, Sy

Interface experience in LTE end to end system integration and

verification including User Equipments/Dongles, eNodeB, Packet Core

network - MME/SGW/PGW/HSS/PCRF/IMS.

. O/S and tools: Linux, UNIX, VMware, VirtualBox, Solaris, Window, VxWorks,

Eclipse, Clearcase, QXDM, Wireshark, tshark, tcpdump, Ascom TEMS.

. Skills: Java J2EE, C++/C, C#, Oracle Database, MySQL, REST/SOAP Web

Services, Python, JavaScript, Perl, Groovy, HTML, XML, Shell Script,

CISCO CCNA, CCNA Security and CCNP.

. Misc: Agile, Object Oriented Development, Structured Analysis & Design.

PROFESSIONAL EXPERIENCE

Oracle/Tekelec Inc., Morrisville, NC 2013/06 - Present

Professional Service Engineer for Verizon Wireless

o On-site support for Oracle DSR (Diameter Signaling Router), PCRF (Policy

Charging and Rules Function) product integration/implementation in VZW

LTE network.

o New Software Release FOA/Field issues data collection, review, and root-

cause analysis to improve performance, optimization, maintainability,

serviceability, and reliability.

o Perform E2E Interoperability Testing (IOT) S6a, S6b, Sh, Cx, Gx, Sta, Sy

Interface with MME from ALU/Ericsson, PGW/HSGW from Cisco, HSS from

ALU/NSN, and DSR/PCRF from Oracle.

o Support activities such as system migration, provisioning, and other

customer activities. Create and execute detailed Methods of Procedures

(MOPs).

o VZW production DSRs nodes sanity monitor. VZW Maintenance Window support

with MOPs execution, HP C-Class Blades c-7000 hardware fault replacement.

Powerwave Technologies, Inc., Santa Ana, CA 2011/12 - 2013/05

Principal LTE Picocell System Integration and Verification Engineer

o The Powerwave compact 4G LTE Picocell base station and Wi-Fi access

point, designed for increasing system capacity, enhancing coverage and

enabling rapid deployments using 4G LTE and Wi-Fi technology. The

Picocell received successful feedback in deployments with a major

government integrator.

o Perform Interoperability Testing (IOT) in LTE Small Cell end to end

system integration and verification including User Equipments/Dongles,

eNodeB, Packet Core network - MME/SGW/PGW/HSS/PCRF/IMS.

o Evaluate LTE EPC core vendor interop with Powerwave Picocell such as

Aricent/Polaris/Mantra3000 LTE EPC core.

o Main point of contact for military customer on-site/remote/phone support.

o System Test Reporting and work closely with developer to resolve the

defects. Test Automation and System Protocol Analyzer Development.

o Setup and present end to end LTE product demos for government agencies,

military contractors, and carriers.

Ericsson, Inc., Plano, TX 2010/09 - 2011/11

LTE UTRAN Service Support Engineer

o Sprint LTE Reston Lab on-site support for Ericsson RAN/EPC core FOA

(First Office Application), NPI (New Product Introduction). Research,

writing latest LTE features test instruction. Perform clean Run, network

readiness, IOT and customer acceptance Test.

o Perform network planning, conduct network performance audits and network

performance improvement for Ericsson LTE(4G)/3G/2G products and

solutions, primarily in multi-vendor networks.

o Perform basic analysis and investigation related to network and system

performance.

o Evaluate customer requirements and provide solutions with support from

other team members.

Shoretel Inc., Austin, TX 2010/04 - 2010/08

Senior QA Automation Engineer

o Agile C++ development of SIP based IP Telephony embedded system under

Linux environment.

o Developed and Built Automation Framework using Froglogic cross-platform

GUI test automation tool - Squish for Qt. Writing automation test suites

in scripting language of Tcl, Python, Perl, Java script.

CISCO Systems, Richardson, TX & Atlanta, GA 2001 - 2009

Senior Software Engineer / Project Manager, IPTV Business Unit (2009)

o Environment and Skills: MS SQL Server 2008, MS Visual Studio C#,

JavaScript.

o Led the ODM team in Taiwan developing new Linux based Screen and Clean

program.

Defined functional requirements; developed schedule controls; conducted

integration and testing, installation and deployment; established problem

tracking system; and created user manual. Provide technical assistance,

guidance and support.

o Interfaced with management, sales, market team to lead ODMs in Taiwan

development of Cisco's unified demo applications. This showcased the

capabilities of the SOC (System on a Chip) used in new Settop Box

necessary for generating new business worldwide.

System Architect/Senior Software Engineer - IMS, VOIP Softswitch (2001 -

2009)

o Environment and Skills: Solaris, C/C++/Perl/Java/Shell Script, Clearcase,

PacketCable Standard, SIP, MGCP/TGCP, IMS, SDP, SS7, Automation Test,

ORACLE, SQL, CCNA, CCNP.

o Developed LIR/LIA of I-CSCF node in IMS network.

o Basic call process module team. System architect of BTS Softswitch CALEA,

PacketCable event/billing messages. Traditional CDR billing subsystems.

Led developers to implement new features and enhancements.

o System architect of SDP (Session Description Protocol) subsystem used by

the MGCP/TGCP/NCS/SIP adapters to negotiate the connections.

o Subject expert of flow specification calculation subsystem using by the

CMTS to control the service flow of the DQOS gate creation.

o Co-prime of connection manager subsystem and cable DQOS subsystem.

o Handled software defects and customer issues through research; provided

the engineering-analysis and solution.

o Performed BCM call data replication, software upgrade/downgrades.

o Provision the system using Oracle Database, Designer Testbed Owner -

Planned, upgraded, provisioned basic sanity test of new loads through

automated testing.

Nortel, Richardson, TX 1994 - 2001

UMTS Software Designer - Multi-cards, C++ project (2000 - 2001)

o Co-prime of FrameWork of Universal Mobile Telecommunication System (UMTS)

Wireless Gateway (WG). Provided the provisioning, creation, and

initialization to the processes and application layers on the WG

registered processes and layers to the Local Name Server (LNS), Process

Control System (PCS), Data Collection System (DCS) and process messages

from those systems.

o Co-prime of the Circuit Switched Application. Provided the circuit

switched domain 3G UTRAN (UMTS Terrestrial Radio Access Network) IU

interface RANAP (Radio Access Network Application Part) signaling

processing on the Signaling Gateway (SG) for UMTS WG. Managed signaling

connections among Radio Network Controller (RNC), WG, and call server.

Software Designer, TDMA and DMS-250 (1994 - 2000)

o Designed software for handoff and RF management enhancements on TDMA

system. Designed features including quality-driven channel selection,

multiple thresholds for rear scan, handoff mute reduction, BER handoff

trigger refinement, ACCH/DCCH selective for MAHO. Researched and

implemented features that improved radio audio quality, reduced call drop

and call block rate under MSC and BSC.

o Co-prime and served as the key contributor to Signaling Manager, SCU

(Service Control Unit) OOA/OOD C++ project. Responsible for initial

design and coding of SS7 message and parameter classes by using C++.

o Prime for Service Builder uNAV (Micro Network Applications Vehicle)

support and configuration. Maintained the uNAV/SCU/Tapp development

environment for ObjectTime through uNAV machine. Trained developer in

using uNAV and testing SCU Application.

o Sprint DMS PRS Prime. Researched and solved department related PRS,

software cleanup. Also served as department Quality Circle

Representative.

MicroDyNaMics Inc., Dallas, TX 1988 - 1994

Apparel CAD/CAM Senior Software Developer and Project Leader

o Subject expert of PDS (pattern Design System) used by the apparel

industry. PDS provides pattern designer tools that allow easy interactive

construction, alteration, and checking patterns. Initially wrote program

in C to run under DOS, later rewrote PDS in C++ to run under OS/2.

EDUCATION

M.S., Computer Science, University of Texas at Dallas, Richardson, TX,

GPA:3.8/4.0

B. S., Industrial Engineering, TungHai University at Taichung, Taiwan.

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