Customer Service Sales

Keith Collins

**** ********* #***, ******, ***** 76040

Phone: 214-***-****

E-mail: *****.*********@*****.***

Objectives

To obtain employment that would enable me to use my talents and skills in

Logistical Operations for a company that will provide excellent opportunities

for career advancement and personal growth.

Summary of Skills

Highly willing and able to learn quickly existing processes while always

looking to be more efficient

Great team member and proactive problem solver using my active listening

skills

Logistical operations and oversight of order cycles and supply requisitions

using SAP and MS Excel

Proactive problem-solver and enjoy looking for a solutions to inefficient

processes

Conversant with tracking routine logistic transactions

Experience

Operations Assistant (February 2014 - Present)

Excel Logistics 615 Westport Pkwy, Grapevine, Texas 76051

Hired permanently after year with Randstad for oversight of outbound

inventory of cellular communication and global GPS network devices. Monitor

incoming supplies for quantity, quality and shipping accuracy

I utilized SAP in end-to-end Inventory management of highly expensive and

fragile communication products.

Team lead for pick and pull of products including kit assembly and careful

packing of various products by SKU, summary packing list sign-off for as many

as 15 fully loaded trucks in a day.

Responsible for assisting in the implementing a new "Hot Shot" process due to

problems with existing system

Received quarterly perfect attendance awards for entire period of employment

Interface with trucking brokers to ensure proper delivery of shipment

Warehouse Material Handler (February 2013 - February 2014)

Randstad Staffing 2901 Fair Dr., Fort Worth, Texas 76131

Pick and packing duties for systematic transfer or products for high-end

commercial communication products

Maintained shipping documentation and shipping inventory reports

OSHA Certified for Material Handling Equipment - including sit down and

stand-up forklifts, reach trucks, and basic pallet handlers

Displayed great organizational skills and kept a safe and clean working

environment in all cases

Contractor Assistant (July 2006 - January 2013)

Dirt Cheap Home Improvement 425 Delaware Ave., Norfolk, Virginia 23504

General carpentry, HVAC, and plumbing for the delivery of consecutive home

improvements under tight deadlines and quality standards.

Maintained professional customer relationships, communicating complex

information to update billing estimates and timeline estimates for change

orders

Achieved a high level of customer satisfaction and the lowest rate of repeat

service calls for post-delivery support

Retail Lead #1 (September 2011 - January 2013)

Goodwill Industries

Directly supervised and coordinated activities of retail sales in support of

the store manager

Cash sales operations, customer service procedures, inventory sorting and

placement

Prepared weekly sales reports using MS Excel and MS Word

Daily closing functions and nightly balancing of cash registers

Worked with a wide variety of people and loved training new employees

Computer Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook)

SAP Warehouse Management System

Education & Certifications

High School Diploma - Windsor High School, Windsor Virginia 1991

Enrolled, and pursing Associates of Science Degree at Tarrant County College

in Hurst, Texas

Certified Logistics Technician

OSHA Certified in Material Handling Equipment

HVAC Certified in Virginia

CPR Certified

Seeking Personal Trainer Certification

Hobbies and Passions

Personal Fitness and Fitness Training

Love sports and play football and basketball regularly

Contact this candidate