Sales Technician

Bernard T. Beja Foretia

*** ****** ******* **** *** # 33, Gaithersburg, 20878 MD

Mobile Tel: 240-***-**** email:*********@*******.***

EDUCATION

Howard Community College, Columbia, MD 2013-Present

Pursuing Associate of Arts and Sciences degree in Biomedical Engineering, expected May 2015

Pursuing Associate of Applied Science degree in Electronics Technology, expected May 2015

Expected graduation: May 2015 Cumulative GPA: 3.5

• Biomedical Engineer Specialist Certified 2014 (BMET 1 – Howard Community C.)

• Electronics Technology Certified 2014 (Howard Community College)

• Medical Technician Certified 2014

• Comptia A+ Certified 2014

• Comptia Network+ Certified 2014

• AMP/TYCO Certified 2014

SUMMARY OF QUALIFICATION

ON THE JOB TRAINING AT UMMC HOSPITAL BALTIMORE AUGUST 2014 – PRESENT

CLINICAL EXPERIENCE THROUGH HOWARD COMMUNITY COLLEGE

- Preventive Maintenance and/ or repair of the following:

. GE Care scape Monitor B650

. GE Marquette Solar Patient ICU

. GE Dash 3000 Patient Monitor

. Excalibur Plus PC

. Servo Marquet

. Avidyne 2000 Medical Air Compressor

. Senso Medics

. Sorvall T6000D

. Thermo scientific Sorvall Legend X1

. Stryker Secure II

. Alaris Care Fusion 8015

. Alaris Pump Model 8100

. Prisma Flex

. Medex 3000 Series

COMPUTER SKILLS

- Windows 7, XP, Vista, Linux Ubuntu, Microsoft Office 2010, Microsoft Network Monitor, Parallels

Virtual Machine, Wire Shark, DNS, FTP, SMTP, SSH, SSL, IPV4, IPV6, Sub netting,

Configuring CISCO Switches and Routers, Terminating Cat5/Cat6 cabling.

HANDS ON SKILLS

- Break Fix and Troubleshoot Printers, Laptops and Personal Computers. Fix, Troubleshoot and Reconfigure

Cisco Line Cards, Switches, Routers and Access Points

LANGUAGES AND SKILLS

- Written and Spoken Italian, French, Spanish and Creole

VOLUNTEER

- University of Maryland Medical Center Hospital in Baltimore Maryland 2014 – Present

EXPERIENCE

NETWORK TECHNICIAN AND SALES ASSISTANT

BYTESSOLUTIONS/NDNH-CORP, Gaithersburg – MD 2010 – 2013

TESTED AND RECONFIGURED USED NETWORK AND COMPUTER EQUIPMENT

- Tested Used Switches, routers, GBIC’s, Wireless Access Points, servers, hard drives and computers

- Reconfigured Switches, line cards, VPN Concentrators, Wireless LAN Controllers, Access Points and VOIP

Phones

- Assisted in implementing, configuring and optimizing the performance of our network in our company’s

new headquarters in 2012

- Assisted in regular troubleshooting and overseeing of our headquarter office’s network system

TECHNICIAN ASSITANT

- Advised clients and companies on the most efficient and cost-related computer technology equipment to

purchase

- Advised clients on how to optimize their networks from their baseline and QoS to match their needs

- Advised clients and companies on what type of telecom and network equipment was available and

in stock to help optimize their performance of their networks

SALES OF COMPUTERS, NETWORK AND TELECOM ENTERPRISE EQUIPMENT

- Developed innovative sales processes – from prospecting to sales.

- Increased and diversified customer-base

- E-COMMERCE: Creating prospects to business by marketing, enhancing and increasingly diversifying products

on e-shop

- B2B: Executed sales to the largest consolidated refurbished network and telecom equipment

companies and to 50 different acquisition reps of these companies in USA, UK, and AUSTRALIA annually

- B2C: Increased our sales towards small companies 5% yearly from 2011

HELP DESK AND COMPUTER TECHNICIAN ALPHA INFORMATICA, Bologna/Milano – Italy

2007 - 2009

- TROUBLESHOOT AND RECONFIGURED COMPUTER EQUIPMENT

- Desktop computers, laptops, printers, smartphones and peripherals

- Repaired hardware, software problems and reconfigured software issues

- Assisted clients in files and applications recovery

- Educated clients in preventive maintenance

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