Clerical/Administrative/Customer Service

Deborah A. Atwater

**** **-**** ***, ***** Mountain, Georgia 30083

404-***-****

***********@*****.***

ADMINISTRATIVE/CLERICAL PROFESSIONAL

A hard working results-oriented Administrative/Clerical Professional with

over 10 years experience. Competent at operating standard office

equipment (computers, telephone systems, copiers, facsimile and Scantron

machines). Performs general clerical and administrative duties (including

data entry, copying, faxing, filing, emailing, scanning, shredding, postage

metering, sorting and distributing mail). Efficient at scheduling

appointments, organizing and maintaining paper and electronic files.

. Computer Skills: MS Office (Word, Excel, PowerPoint) and Internet

Explorer

. Keyboard 60-65 wpm

. Outstanding Communication Skills

. Excellent Telephone Etiquette

. Problem-Solving Skills

. "Can Do" Attitude

. Multi-tasked & Detailed-Oriented

RELEVANT EXPERIENCE

Administrative Support

. Generated licensure and renewals for court reporters (1,000 +), court

reporting firms (100 +), permit holders (100 +)

. Managed electronic filing and record-keeping system of court

reporters, court reporting firms and permit holders (licenses and

other pertinent information)

. Handled payments received and prepared deposits

. Completed State of Georgia Administrative Professionals Development

Program

. Negotiated with vendors to secure best possible price for meal

functions

. Volunteered to serve in extracurricular activities as a team player

Customer Service

. Successfully interacted with public receiving numerous accolades of

letters of appreciation from customers

. Exhibited administrative support as a registration clerk at meetings

and seminars

. Handled phone line system and provided excellent customer service to

customers

. Retail experience from part-time employment

EMPLOYMENT HISTORY

. November 1998 - June 2014

Administrative Assistant II

State of Georgia

Administrative Office of the Courts/Board of Court Reporting

EDUCATION

. Atlanta Area Technical School, Atlanta, GA 30310. Received

Secretarial Certificate.

. D. F. Douglass High School, Montezuma, GA 30314. High School

Diploma.

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