Project Manager

**** ** **** ****** **** B*** Seattle, WA

Michael J. Walter, PMP, EIT 206-***-****

http://www.linkedin.com/in/mwpmp **********@*****.***

HIGHLIGHTS OF QUALIFICATIONS

Highly driven, creative, analytical and motivated project manager with 9+ years of technical project management and

consulting experience with a history of 175+ projects.

Proven interpersonal, analytical, decision-making and communication (written and verbal) skills necessary to work with

clients and people across all levels of an organization.

Proven organizational skills and ability to multi -task with a high level of efficiency in a high-pressure, fast-paced environment.

Have the intellectual capacity and willingness to learn new concepts, management styles, software packages and processes.

Successfully completed Professional Liability Education Program to understand and mitigate risks involved in managing projects.

KEY KNOWLEDGE / SKILLS / PERSONAL ATTRIBUTES

Windows 7 Adobe Acrobat Financial/Sales Force Critical Thinking Teachable

MS Office Suite Internet Explorer Proactive Creative Budget Conscious

Jira SharePoint Dedicated Sound Judgment Professional Demeanor

PROFESSIONAL EXPERIENCE

Professional Services Implementation Project Manager/Resource Allocation Manager Dec. 2011- Apr. 2014

Nuance Communications/Varolii Corporation (Varolii was acquired by Nuance in 2013)

Project Manager

Assigned tasks to developers, QA engineers and audio messaging professionals to deliver over 80 cloud based SAAS projects

through the software development lifecycle.

Served as liaison between client technical teams, executive business owners and third party vendors to ensure seamless

implementation between Nuance applications and client platforms on projects ranging from voice/email/SMS SAAS

implementations, to custom SOAP integrations to network connectivity.

Managed scope, schedule, deliverables, risk s and change requests for projects ranging from $ 2,000 to ~ $185,000.

Identified potential risks and scope changes and proactively managed contingency plans.

Facilitated and managed joint testing between internal project team members, client technical teams and third party vendors.

Conducted status meetings to ensure on time delivery and communicated schedule changes with clients and internal team.

Managed project documentation, technical specifications, meeting notes and action items.

Documented lessons learned and helped create and refine project management tools and processes to reduce future potential

risk for other project managers.

Established lasting relationships with 27 clients by being proactive and responsive to communication.

Resource Allocation Manager

Owned and improved process for entering new projects into the time tracking and scheduling system (Financial Force).

Scheduled developers and QA engineers for project work and updated schedules to meet changing client deadlines.

Generated reports to notify Finance which projects were ready to be billed and closed out projects after billing.

Project Manager Aug. 2004 -Dec. 2010

Sparling Inc. – Seattle, WA (Formerly Michael R.Yantis Assoc. Inc.)

Increased responsibilities managing projects, people, deadlines and budgets ranging from $1,500 to ~ $200,000 while

maintaining a profitability of >25%.

Broke down project fees in excess of $170,000 and assigned them to specific project tasks for team members to work on which

generated a 33-40% profit margin.

Wrote 20+ proposals including project scope, budget, and schedule and milestone deliverables for clients.

Worked collaboratively with geographically dispersed cross functional teams, meeting the diverse requirements of each team

member and effectively communicated project status, budgets and schedule with team members and vendors.

Developed excellent skills listening to and addressing client needs and have a unique ability to present technical information to

clients in a succinct easy to comprehend manner.

Coordinated deliverables with team members 10-14 days before deadlines allowing time to incorporate information into project.

Developed lasting relationships with 16 clients that fostered long term working relationships by managing design changes and

requests for information (RFI’s) quickly and efficiently.

Effectively guided and mentored each team member to achieve their fullest potential, acknowledging and appreciating each

team member's project contributions.

EDUCATION

Bachelor of Science in Architectural Engineering, University of Kansas – Lawrence, KS

Obtained Project Management Professional (PMP) Certification – Jun. 2011

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